manualshive.com logo in svg

LifeSize Icon 600, System Manual

Share
Download
LifeSize Icon 600 System Manual Download Page 25

LifeSize Icon Video System Guide

25

Section 4: Maintaining and Troubleshooting

This section describes how to maintain your system and use diagnostic tools for troubleshooting.

System Maintenance

Log in to your video system from a web browser to perform system maintenance. 

To shut down your video system, select 

Diagnostics > System Reboot > System Shutdown

 

.

Saving a System Configuration

1.

Select 

Maintenance > System Reset >

 

System Save 

.

2.

Choose a location to save the configuration file and click 

Save

.

Restoring a System Configuration

1.

Ensure that a current, saved configuration file exists before performing a restore.

NOTE

Configuration preferences and options vary across software releases. 
Restoring a system configuration by using a file saved from a different 
software release can produce unexpected results. Only restore a 
configuration that was saved from the same software release.

2.

Hang up all calls connected to the system. If calls are connected when you perform a restore, you are 
prompted to continue or cancel the restore. If you continue, the system restore process terminates the 
calls.

3.

Select 

Maintenance > System Reset >

 

System Restore 

.

You must have a current system configuration saved prior to executing the system restore function or 
you will be unable to return to the previous state.

4.

Choose a location to save the configuration file and click 

Save

.

Save 

Maintenance > System Reset > System Save 

Saving a System Configuration

Restore 

Maintenance > System Reset > System Restore 

Restoring a System Configuration

Reset 

Maintenance > System Reset > System Reset 

Resetting the System

Revert 

Maintenance > System Reset > System Revert 

Reverting the System to the 
Alternate Software Version

Update license keys

Maintenance > License Keys

Updating License Keys

Upgrade

Maintenance > System Upgrade

Upgrading your System Software

Reboot 

Diagnostics > System Reboot 

Rebooting the System

Summary of Contents for Icon 600

Page 1: ...LifeSize Icon 600 Video System Guide January 2013 ...

Page 2: ...stem Controlling Your LifeSize Icon Video System Through SSH Provides an overview of using shell commands to control your video system LifeSize Bridge Enables multiway video conferences When LifeSize Bridge is integrated with your video system you can access scheduled and on demand calls hosted by the bridge directly from your video system LifeSize UVC Video Center Allows video recording and publi...

Page 3: ...name From your video system s display select to set the safe area Select the language for onscreen text You can also select to select a language from your video system s display By default DHCP is enabled on LifeSize systems If you disable DHCP you must specify the system s IP address subnet mask and default gateway If you are using H 323 gatekeepers in your environment and want to place calls usi...

Page 4: ... are admin The IP address of the system appears in on the main screen of the video system s display By default remote management of a LifeSize video system over HTTP is enabled at Preferences Security Enable HTTP and JSON Access CAUTION Disabling HTTP logs you out and prevents you from logging back in to the system SSH Log in with administrator credentials in an SSH session and enter commands to m...

Page 5: ...e UVC Manager manages your video system Manage your video system in LifeSize UVC Manager Directory Entries appear when your video system is integrated with a directory server or LifeSize UVC Manager manages your system Configure the directory server integration in Preferences Directory Manage your video system in LifeSize UVC Manager Meetings Appears when your video system is integrated with a Lif...

Page 6: ...rly configured to allow two way audio and video traffic By default LifeSize systems communicate through TCP and UDP ports in the range 60000 64999 for video voice presentations and camera control LifeSize systems use a subset of these ports during a call NOTE The minimum number of required ports is 100 To minimize the number of UDP and TCP ports that are available for communication restrict the ra...

Page 7: ...address of your LifeSize system you must configure your LifeSize system to work with your static NAT server Navigate to Preferences Network and select Static NAT Enter the public IP address hostname or fully qualified domain name of your system in NAT Public IP Address NOTE You cannot upgrade the system from a web browser outside a firewall when static NAT is enabled Instead perform the upgrade fr...

Page 8: ...ideo input on the system during a call a presentation starts automatically Initiating a Presentation Controlling a near or far end camera To adjust the near end camera when the system is idle select View During a call select to adjust the near end camera Select to adjust the far end camera Camera Control Creating a recording With LifeSize UVC Video Center configured select to create a recording Th...

Page 9: ...tem shows call entries and other system information in lists that you can navigate with the remote control NOTE When you select Russian for the language of the video system s display the search uses the Cyrillic alphabet Select abc to show the Latin alphabet Navigate to the top or bottom of a list Tap to quickly navigate to the top or bottom of the list A bar to the right of the list shows your cu...

Page 10: ...ies in Favorites from this view Placing a Call From Favorites Recents Select to show recent calls Select an entry in the list to dial the number or add the number to your favorites You can also delete an entry or all entries in Recents from this view NOTE Recents is limited to 50 entries Placing a Call From Recents Directory Select to show entries in your company directory or from LifeSize UVC Man...

Page 11: ...system s Favorites 2 Select an entry 3 Optional Select Advanced Dialing to open the dialer Select Remove or Remove All to manage the entries in Favorites 4 Select Dial as Video or Dial as Voice Placing a Call From Recents 1 Select to show recently dialed received or missed calls 2 Select an entry 3 Optional Select Advanced Dialing to open the dialer Select Add to Favorites Select Remove or Remove ...

Page 12: ...ter calling information manually As you enter each character the corresponding touch tone is audible for the values 0 9 and A key click is audible for any other character 2 Navigate to advanced options to enter alphabetic characters or select a call bandwidth or protocol Select the shift character to enter an uppercase letter Select the shift character twice for caps lock The list of available ban...

Page 13: ...f your video system is integrated with a LifeSize Bridge available layouts for the call appear If your video system is a participant in a call hosted by LifeSize Bridge but is not integrated with the bridge navigate to the desired layout by selecting Next or Previous NOTE is not available if the call has only one available layout Move the cameras During a call select to adjust the near end camera ...

Page 14: ...ith video the video system automatically swaps the primary and presentation inputs to send the presentation The near end shows both the camera and presentation input and the far end shows only the presentation Camera Control Your LifeSize video system allows you to adjust a camera during and before a call To prevent far end users from adjusting the near end camera your administrator can disable Fa...

Page 15: ...Video Center With LifeSize UVC Video Center configured in your environment you can initiate a recording while you are not in a call 1 Select 2 Select from one of the available recording options to start the recording session Record input from the camera Record input from the presentation Record two streams input from the presentation and camera Record input from both cameras Select or to select th...

Page 16: ...ge options 2 Navigate the menu by selecting onscreen touch tones 2 Up 8 Down 6 Select or Use the arrows on the navigate button NOTE Select to switch the method of navigation If the LifeSize Bridge Virtual Operator answers the call you are prompted to select a conference to join Self View The view from a participant s camera appears on their screen Speaker Order When enabled the most recent speaker...

Page 17: ...tem including communications system inputs and outputs temperature sensors and fan speeds Shows detailed system information including communications network system inputs and outputs and cameras Allows you to configure the safe area of your display Shows the system s IP address for your administrator to configure the system If the system is not configured or inoperable serial port information appe...

Page 18: ...TE Set the active microphone with the LifeSize API over SSH Calls Preferences Calls Appearance Diagnostics Passwords SIP Registrar 2 Audio Directory Record and Stream System Calls H 323 Security LifeSize UVC Transit Date and Time Network SIP Registrar 1 Video Preference Default Value Language English Preference Default Value Audio Output HD Out Analog Mic Gain Line Level Preference Default Value A...

Page 19: ...e GMT value Time Zone GMT Clock Format 12 Hour NTP Server Hostname No default Preference Default Value Syslog Server No default Audio Information Communications Information Database Information License Manager Information System Administration Information System Information Information System Status Information Timer Information User Interface Information Video Hardware Information Video In Inform...

Page 20: ...ekeeper Name Number randomly generated by the system Extension Same value as Name Gatekeeper Mode Off Available Preferences with Gatekeeper Mode Auto Gatekeeper ID No default Gatekeeper Authentication Disabled Gatekeeper Username No default Gatekeeper Password No default Available Preferences with Gatekeeper Mode Manual or Manual H 460 Gatekeeper Address No default Gatekeeper Port 1719 Gatekeeper ...

Page 21: ... default Duplex No default VLAN Tag 0 Gateway Default Gateway No default DNS DNS Server No default DNS Domain No default Search Domains No default Reserved Ports Lower Media Port 60000 Upper Media Port 64999 Network QoS Network QoS None Video Video Maximum Transmission Unit MTU 1440 Static NAT Static NAT Disabled NAT Public IP Address No default Preference Default Value Administrator Password admi...

Page 22: ...t Recording Layout Near Video Only Preference Default Value Enable SSH Access Enabled Enable HTTP and JSON Access Enabled SIP Security Off H 323 Security Off Preference Default Value General Use SIP Enabled Identification SIP Username LifeSize Authorization Username No default Authorization Password No default Server SIP Server Type Auto SIP Registrar Disabled Registrar Hostname No default SIP Reg...

Page 23: ...No default Server SIP Server Type Auto SIP Registrar Disabled Registrar Hostname No default SIP Registration Direct SIP Proxy Disabled Proxy Hostname No default SIP Signaling Auto Preference Default Value System Name Conference Room Preference Default Value UVC Transit Disabled UVC Transit Hostname No default UVC Transit Username No default UVC Transit Password No default Enable for SIP Disabled S...

Page 24: ...et of Camera Presets Disabled Far Move to Camera Presets Enabled Video Quality Presentation Video Bandwidth 20 Adaptive Motion Control Enabled HD Display HD Display Resolution No default DVI Display DVI Display Resolution No default Preference Default Value Anti Flicker Auto Auto Exposure Method Full frame Brightness 0 Auto Focus Enabled White Balance Auto IR Receiver Enabled ...

Page 25: ...on that was saved from the same software release 2 Hang up all calls connected to the system If calls are connected when you perform a restore you are prompted to continue or cancel the restore If you continue the system restore process terminates the calls 3 Select Maintenance System Reset System Restore You must have a current system configuration saved prior to executing the system restore func...

Page 26: ...eset the system to its default values 4 Click Yes The system automatically reboots NOTE You can also revert the system by pressing the red reset button on the back of the codec for a length of time between 15 and 20 seconds Rebooting the System The system reboots when you complete any of the following tasks NOTE You can also reboot the system by pressing the red reset button on the back of the cod...

Page 27: ... renew your maintenance agreement The system failed to connect The server might be down or your system might not have HTTP access Contact LifeSize Technical Services if this condition persists and you have HTTP access or install a key manually following the steps in Installing a License Key Manually A license key exists but it is in valid Contact LifeSize Technical Services Installing a License Ke...

Page 28: ... and download it to a local directory on your computer 4 Navigate to Maintenance System Upgrade 5 Browse for the upgrade file you downloaded in step 3 The system validates the file To re validate the same file or if you manually entered a path to a file click Validate for the verification to occur 6 If the validation succeeds and your upgrade requires you to reset the system to the original defaul...

Page 29: ...e image is corrupt or compromised 4 The image is missing an upgrade script After the image has been successfully uploaded the system runs an upgrade script for final processing This error indicates a failure in that script 5 The manifest is corrupt or missing 6 The serial number is invalid 7 The build date is invalid 8 Image is for a different system 9 Unable to downgrade to the image version 10 T...

Page 30: ...ssue arises that might require your attention the health icon appears on the main screen The shading behind the icon reflects the severity of the issue Yellow shading indicates a warning Red shading indicates a critical issue System Information Details about your system including serial numbers and versions are available in Diagnostics System Information System Logs Set log levels in Preferences D...

Page 31: ...e when you use the remote control to perform a task Communications Network Warning the system is binding to the network Critical the system is disconnected or no DHCP server is present H 323 Warning the system is registering with the H 323 gatekeeper Critical registration failed or the gatekeeper is unreachable SIP Registrars Warning the system is registering with the SIP registrar Critical the re...

Page 32: ...appear on the display ensure cables are properly connected on the display and that the display cable is connected to the HD 1 output on the back panel of the codec If the video image and user interface appear washed out or too bright examine your HDTV input settings to make sure the HDTV has the appropriate resolution Some HDTVs particularly plasma displays allow you to configure the native resolu...

Page 33: ...nd that the far end is powered on and available Verify that the network is ready and available by navigating to to view the network status Presentations Administrators only Consider disabling the presentation function in Preferences Calls if your system experiences interoperability issues with third party systems that do not support presentations ...

Page 34: ... available at https videoSystemIPAddress docs json Authentication The same authentication policies that are enforced on a browser also apply to API calls Log in to your LifeSize video system through an SSH connection over the network as follows 1 Open a client such as Cygwin or Putty and enter the IP address of your LifeSize video system 2 Log in to the system with administrator credentials The de...

Page 35: ...the document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission from LifeSize Communications Trademark Acknowledgments LifeSize the LifeSize logo and other LifeSize marks are registered trademarks or trademarks of Logitech All other trademarks are the property of their respective owners Patent Notice For pate...

Reviews:

No comments

Brands by name

Popular brands

Load more brands