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DISPLAY MESSAGES AND PROBLEM-SOLVING GUIDE

69

The InDuo™ meter

Here is a summary of the different messages given on the InDuo™ meter display.

This indicates that the meter is
running a system check. It appears
whenever a OneTouch

®

Ultra™ test

strip is inserted and when the
InDuo™ blood glucose meter is
turned on. It verifies that all
segments are working on the
display

If segments are missing,
call Customer Service at
your local Novo Nordisk or
LifeScan office for further
action. Missing segments
can lead to the wrong
interpretation of the
displayed test result

1.

This message appears immediately
after the system check if your
meter has not been coded

2.

If this message appears at any
time after the first time the
meter was coded, the code
number has been lost. The test
results stored in the meter
memory may be out of order

1.

See “Coding your
InDuo™ meter”, page 12

2.

Do not rely on the
14- and 30-day averages.
It is important to call
Customer Service.

Meter display

What it means

Action

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Summary of Contents for INDUO

Page 1: ...st strips are designed to be used with the InDuo blood glucose meter Penfill 3ml cartridges and NovoFine needles are designed to be used with the InDuo insulin doser InDuo Penfill and NovoFine are trademarks owned by Novo Nordisk A S The CE mark on the InDuo doser indicates that the product conforms with the provisions in the EC Directive for Medical Devices 93 42 EEC The InDuo insulin doser fulfi...

Page 2: ...rs when a blood glucose test result falls above 240 mg dL Ctl Indicates a control solution test result Day Mem Indicates a test result stored in the memory Minutes Month Hour Test result area Test results are displayed here A decimal point appears when the unit of measurement is millimoles per liter Code Appears with the code number of the OneTouch Ultra Test strip currently in use Apply symbol Te...

Page 3: ...ctions 51 How to check your previous test results 51 How to check your previous injection 54 Viewing blood glucose test results on a personal computer 55 Comparing the InDuo meter and laboratory results 58 Caring for your InDuo 60 Important information 65 Display messages and problem solving guide 68 The InDuo meter 69 The InDuo insulin doser 82 Specifications 88 Guarantee 89 Blood glucose value t...

Page 4: ...with state of the art insulin delivery including a memory to tell you how much you injected and how long ago you made your injection By combining meter and insulin doser into one the InDuo system helps you to simplify your insulin therapy and to increase your confidence in managing your diabetes A warranty registration card is included with your InDuo system If you prefer you may complete the warr...

Page 5: ...you remove the meter battery Since the InDuo meter also gives average values 14 days and 30 days for your blood glucose tests see page 53 you may find that changing the date and time will also alter the values for the 14 day and 30 day averages To set the time date and unit of measurement you must first enter the setting mode on the InDuo meter display Enter the setting mode Press and hold down fo...

Page 6: ...til the correct hour is displayed To scroll faster hold Ñ down After setting the hour press to set the minutes The minutes digits will start flashing Setting the minutes Press and release Ñ until the correct minute is displayed To scroll faster hold Ñ down 6 GETTING YOUR InDuo SYSTEM READY FOR USE ...

Page 7: ...in the meter If you wish to display the time in 12 hour format press and release Ñ Pressing Ñ again will return you to the 24 hour format Setting the year Before setting the date you must have first set the time Your InDuo meter displays the date as dd mm yy With the preferred time format on the display press and the year digits will start flashing Press and release Ñ until the correct year is dis...

Page 8: ...appear on the display with the month display flashing Press and release Ñ until the correct month is displayed To scroll faster hold Ñ down Setting the day Press and the day setting will start flashing Press and release Ñ until the correct day is displayed To scroll faster hold Ñ down ...

Page 9: ...some European countries Your meter was set at the factory to the unit generally used in your country It should be changed only at the recommendation of your healthcare professional You can determine if the meter has been accidentally reset to the wrong unit of measure by looking at a test result on the display Either Á or ﬁ will appear with the result Also a test result in mmol will have a decimal...

Page 10: ...ap and close it tightly With clean dry hands you may touch the test strip anywhere on its surface when removing it from the vial or inserting it into the meter Use each OneTouch Ultra test strip immediately after removing it from the vial Write the discard date on the vial label when you open it for the first time Discard remaining OneTouch Ultra test strips and the vial 3 months after the vial wa...

Page 11: ...OneTouch Ultra test strips may produce inaccurate results Do not bend cut or alter a OneTouch Ultra test strip in any way WARNING Keep the test strip vial away from children the cap is a choking hazard Also the cap may contain a pouch filled with drying agents that may be harmful if inhaled or swallowed and may cause skin or eye irritation OneTouch Ultra test strips are single use Do not re use a ...

Page 12: ...display matches the code number on the OneTouch Ultra test strip vial æ Caution If the code numbers do not match your blood glucose tests may be inaccurate Entering the code mode Start with the InDuo meter turned off Insert a OneTouch Ultra test strip to turn on the meter Push the test strip in until it will go no further All segments of the meter display will appear When you first use the InDuo m...

Page 13: ...numbers match you may begin testing If the code numbers do not match follow the next procedure to recode the InDuo meter Code the InDuo meter Press Ñ to select the correct code Each time you press and release Ñ the number on the display will increase by one To scroll faster simply hold down Ñ After you have selected the correct code number it will flash for 3 seconds and then appear solid for 3 se...

Page 14: ... control solution test should be used to check that your meter and OneTouch Ultra test strips are working together properly check that you are performing the test correctly practise testing your blood The control solution test should be done at least once a week when you begin using a new vial of OneTouch Ultra test strips if you suspect that your InDuo meter or OneTouch Ultra test strips are not ...

Page 15: ...ture 20 25ºC 68 77ºF before testing Shake the vial discard the first drop of control solution and wipe off the dispenser tip with a clean tissue to obtain a good sample and an accurate result Use only for 3 months after the first opening Record the discard date date opened plus 3 months on the control solution vial Discard after 3 months The control solution range printed on the OneTouch Ultra tes...

Page 16: ...t Insert OneTouch Ultra test strip Insert a OneTouch Ultra test strip contact bars end first a and facing up into the test port Push the OneTouch Ultra test strip in firmly until it will go no further The InDuo meter will turn on automatically All segments will appear briefly on the meter display Then the code number is displayed followed by the apply symbol R with the units of measurement Á or ﬁ ...

Page 17: ...ur next test in the memory as a control solution test If you decide not to perform a control solution test press Ñ again and the Ë symbol will disappear Every time you perform a control solution test you must mark the test result with the Ë symbol so that the test will be distinguished from a blood glucose test in the memory and not included in the 14 day and 30 day blood glucose test averages ...

Page 18: ...the OneTouch Ultra test strip where it meets the narrow channel until the drop is drawn into the OneTouch Ultra test strip the confirmation window is filled and the meter display begins to count down Read test results The meter will count down from N to A and the control solution test result will appear c Compare the result with the range printed on the OneTouch Ultra test strip vial label The res...

Page 19: ...tinue to get control solution test results that fall outside of the range printed on the vial the InDuo system may not be working properly Do not use the InDuo system to continue testing your blood if the control solution test results continue to fall outside the expected range If you are unable to resolve the problem call Customer Service at your local Novo Nordisk or LifeScan office ...

Page 20: ...oom temperature is about 20 25 C 68 77 F Repeat the test Repeat the test with a new vial of test strips Remember to recode the meter Call Customer Service at your local Novo Nordisk or LifeScan office for advice Check that the meter is coded correctly Error in performing the test Failure to shake the OneTouch Ultra control solution vial vigorously Expired or contaminated OneTouch Ultra control sol...

Page 21: ...sulin cartridge Penfill Also a needle must be attached and the InDuo insulin doser must be primed How to load your Penfill Before loading Penfill read the package insert that accompanies it carefully In the package insert you will find instructions on how to Check that Penfill is intact e g no fissures Resuspend the insulin if Penfill contains an insulin suspension cloudy insulin ...

Page 22: ...ery first time the insulin doser is pulled out the insulin doser display stays blank until the slide is opened Make sure that the push button is pressed completely in b Otherwise the slide will remain locked Open the slide in the direction of the arrow shown below c The insulin doser display now shows 0 b ...

Page 23: ... slightly backwards as shown d The end with the rubber stopper goes in first Make sure that the colour coded cap fits firmly into place e Close the slide completely f The release button is locked until the slide has been closed You should keep the slide closed until Penfill is empty and must be changed e ...

Page 24: ... insulin doser is a method of making sure that the insulin is ready to flow when you make your injection Otherwise you will not receive the full insulin dose You will know that the InDuo insulin doser has been primed when a drop of insulin appears at the tip of the NovoFine needle æ The InDuo insulin doser should always be primed Before each injection After changing Penfill After changing the Novo...

Page 25: ...ke sure that a NovoFine needle is attached the push button is pressed completely in and the slide is closed If the slide is not closed the release button will be locked Press the release button a You will see that the push button jumps out a GETTING YOUR InDuo SYSTEM READY FOR USE 25 ...

Page 26: ...tton completely in until it locks d A drop of insulin should appear at the needle tip If the drop of insulin does not appear repeat the procedure dialling 1 unit at a time until a drop of insulin appears If not injecting immediately discard the NovoFine needle safely If you are injecting immediately the NovoFine needle will remain on the insulin doser until you have completed the injection Followi...

Page 27: ...mplete the procedure These are InDuo meter OneTouch Ultra test strips OneTouch UltraSoft Sterile Lancets OneTouch UltraSoft Adjustable Blood Sampler OneTouch UltraClear Cap for alternate puncture site Use universal blood precautions when handling and disposing of blood glucose monitoring materials All patient samples and materials with which they come in contact are considered biohazards and shoul...

Page 28: ...n cover flap After checking that the InDuo meter display is working you are ready to obtain a drop of blood and to do a blood glucose test When carrying out a blood glucose test keep the risk of infection to a minimum by observing the following precautions æ Caution Never share a lancet or the blood sampler with anyone Always use a new sterile lancet every time you take a blood sample Lancets are ...

Page 29: ... lancet in the blood sampler Twist the cap of the blood sampler counter clockwise to remove it Insert a new lancet into the lancet holder and push down firmly until it is fully seated a Do not twist the lancet Twist the protective disk until it separates from the lancet b b ...

Page 30: ...OUR BLOOD GLUCOSE LEVELS Replace the cap c Turn the cap clockwise until it fits snugly but not too tight Adjust puncture depth setting if necessary Twist the knob toward the smaller bumps for a shallower puncture or toward the larger bumps for a deeper puncture d d c ...

Page 31: ...n cocking control back until it clicks e If it does not click the blood sampler may have been cocked when the lancet was inserted Wash your hands and the puncture site Use warm soapy water to wash your hands and the puncture site f Rinse and dry thoroughly e ONETOUCH UltraSoft f ...

Page 32: ...you test Repeated punctures in the same spot may cause soreness and calluses Position the sampler Hold the OneTouch UltraSoft sampler firmly against the side of your finger Press the release button g Massage the fingertip Massaging the fingertip gently will help you obtain a rounded drop of blood The blood sample must be at least 1 microliter in volume actual size to fill the confirmation window o...

Page 33: ...Use arm samples only for testing prior to or more than two hours after meals insulin dose or physical exercise Testing performed within two hours after meals an insulin dose or physical exercise or whenever you feel that your glucose levels may be changing rapidly should be done from the fingertip You should also use fingertip testing whenever you have a concern about hypoglycemia insulin reaction...

Page 34: ...the clear cap To aid in obtaining a blood sample from the arm replace the regular sampler cap with the clear cap If necessary set the sampler for a deeper puncture Choose the puncture site Select a soft fleshy area on your arm that is away from bone and free of visible veins and excess hair Massage the area To increase blood flow to the puncture site massage the area gently For individuals who exp...

Page 35: ...he blood sample must be at least 1 microliter in volume or you may get an Æ or possible inaccurate test result If you must massage the area to obtain more blood do not squeeze the site excessively Removing the lancet after finger or arm testing To remove the cap twist it counterclockwise h Optional To replace the protective disk on the lancet place the disk on a hard surface and push the exposed t...

Page 36: ...sampler in liquid Rinse the sampler and cap with water and dry thoroughly Performing a blood glucose test on your blood sample Insert the OneTouch Ultra test strip Insert the OneTouch Ultra test strip contact bars end first and facing up into the test port Push the OneTouch Ultra test strip in firmly until it will go no further The InDuo meter will turn on automatically All segments on the meter d...

Page 37: ... possible inaccurate test result See page 32 for how to obtain a drop of blood When the apply symbol R appears on the display touch and hold the drop of blood to the top edge of the OneTouch Ultra test strip where it meets the narrow channel Do not push your finger against the test strip or try to apply a smeared sample Do not apply blood to the front or back of the test strip Hold the blood drop ...

Page 38: ...se a smeared sample Hold the test strip in contact with blood If you have trouble filling the test strip call Customer Service for assistance If you do not apply a blood sample within 2 minutes the meter will turn itself off automatically You must remove the test strip and insert it back into the InDuo meter to restart the test The InDuo meter measures the glucose content of a blood sample by mean...

Page 39: ...OneTouch Ultra test strip Up to 150 blood glucose test results are automatically stored in the InDuo meter memory The InDuo meter provides accurate plasma calibrated test results that can be compared directly with laboratory results Record all test results in your logbook This helps keep track of your test results Discard the test strip after use Plasma Calibrated Test Result Example ...

Page 40: ...ucose test result is above 240 mg dL 13 3 mmol L or reads S Ç will appear on the meter display This message does not mean that the system detected ketones but that testing with a ketone test strip may be advisable LO If your test result is lower than 20 mg dL 1 1 mmol L T will appear on the meter display This indicates severe hypoglycemia low blood glucose You should treat this condition according...

Page 41: ...eady to prime your insulin doser and dial your insulin dose If your InDuo insulin doser contains an insulin suspension cloudy insulin you must resuspend the insulin by turning the InDuo insulin doser up and down as described in the Penfill package insert How to attach a NovoFine needle Pull out the InDuo insulin doser Take the protective tab off the NovoFine needle and screw the needle tightly ont...

Page 42: ...out c Dial 1 unit d When inserting a new Penfill start with 8 units Hold the InDuo insulin doser with the needle upwards and tap the slide gently with your finger a few times e Press the push button completely in until it locks f A drop of insulin should appear at the needle tip If not repeat the procedure until a drop of insulin appears If you had opened the slide and your Penfill is not new you ...

Page 43: ...on a and the push button will jump out The display will show 0 Dial the number of units you need by turning the dose selector at a steady speed b In this example a dose of 10 units has been dialled The number of units you have dialled is shown in the display You cannot use the clicks as you dial to determine the dose INJECTING YOUR INSULIN 43 ...

Page 44: ...an continue changing the dose that has been dialled until you press the push button How to cancel a dose dialled If you want to cancel a dose dialled dial back to 0 and press the push button completely in Your last delivered dose or priming and the time passed since its delivery will reappear on the display Begin again with How to dial your dose See page 43 ...

Page 45: ...ittle harder to press at the end This is normal æDo not change the dose after you have pressed the push button With all insulin injection systems the needle should be left under the skin for at least 6 seconds to ensure that the full insulin dose has been delivered The InDuo insulin doser helps you to do this by providing a built in timer When the push button is pressed in completely the segments ...

Page 46: ...he needle tip This is normal and has no effect on the dose delivered After the injection put the outer needle cap on and unscrew the needle c Discard the needle carefully Always replace the insulin doser into the meter cap Thin needles reduce pain but you may need to press the push button firmly when injecting your insulin NovoFine needles made using thin wall technology minimise the amount of pre...

Page 47: ...ks on the slide as shown in the picture The glass ball must have adequate space to resuspend the insulin In this situation you must change Penfill The InDuo insulin doser will not let you dial a larger dose than that remaining in Penfill æDo not force the dose selector to turn instead change Penfill If you need more insulin than the amount left in Penfill you need to ...

Page 48: ...sert a new Penfill for the rest of your dose see page 47 Prime the insulin doser see page 24 Dial the remaining number of units to complete your dose Inject making sure that you have now injected your full dose If you have changed Penfill so that your total dose was divided into 2 doses note that the insulin doser memory will only remember the second of the 2 doses given 48 INJECTING YOUR INSULIN ...

Page 49: ... to change Penfill Make sure that the push button is pressed in completely a Make sure there is no needle on the insulin doser Open the slide Take out the used Penfill b Take a new Penfill and continue as described from page 21 b a ...

Page 50: ...ibed on page 42 Put the outer needle cap over the needle Dispense 20 units into the outer needle cap The insulin should fill the lower part of the outer needle cap If too much or too little insulin is released repeat the test If the InDuo insulin doser again releases too much or too little insulin do not use your insulin doser Do not try to repair a faulty insulin doser Call Customer Service at yo...

Page 51: ...e at which they were carried out Using the memory mode Enter the memory mode With the meter turned off press The 14 day average will appear indicating that you are in the memory mode a After 3 seconds the 30 day average will appear for 3 seconds b You can now recall the last 150 test results in the meter memory see page 52 You can also enter memory mode from the test mode After completing a blood ...

Page 52: ... press and release Ñ the meter will recall your last test results in order up to 150 When the meter memory is full the oldest result is dropped as the newest is added To scroll through the test results more quickly press and hold Ñ Control solution test results will appear on the display with Ë When using the meter for the first time Q will appear showing that there are no test results in the memo...

Page 53: ...ays The second average ü is calculated from tests performed over the last month 30 days The meter ignores control solution test results when properly marked as control tests and only uses blood glucose test results to calculate these averages The meter also tells you how many blood glucose tests were performed and therefore used to calculate the average For example if you see on the meter display ...

Page 54: ...your previous dose or priming and the time passed since delivery can be seen on the insulin doser display Each segment represents 1 hour For example if 4 segments are displayed 4 hours have passed since the previous injection If 12 segments are displayed 12 hours or more have passed Always replace the insulin doser into the meter cap Example ...

Page 55: ... You can transfer blood glucose test results to your PC for home viewing This requires a LifeScan Interface Cable and OneTouch Diabetes Management Software which is available from LifeScan OneTouch Software and the LifeScan Interface Cable are not included with your InDuo and must be obtained separately ...

Page 56: ...onnect the LifeScan Interface Cable to a serial port on the back of your computer With the InDuo meter turned off connect the LifeScan Interface Cable to the data port located on the top of the InDuo meter O will appear on the display once the first command is received indicating that the InDuo meter is in the communication mode You are now ready to transfer all test results together with the date...

Page 57: ...in your OneTouch Software User s Guide to begin transferring your blood glucose test results to your computer If no command is received within 2 minutes the InDuo meter will turn itself off Pressing will also turn off the InDuo meter Follow the instructions in your OneTouch Software User s Guide to view your blood glucose test results on your computer To learn more about OneTouch Diabetes Manageme...

Page 58: ...thin that range is considered accurate when testing with the InDuo meter However results can differ by more than 20 in some situations See the OneTouch Ultra test strip package insert for typical accuracy and precision data and for important information on Limitations of Procedure Making an accurate comparison between the InDuo meter and laboratory results Before going to the laboratory Perform a ...

Page 59: ...n recently the blood glucose level from a fingertip blood sample can be up to 70 mg dL higher than blood drawn from a vein venous sample used for a laboratory test It is therefore best to fast for 8 hours before doing a comparison test between an InDuo meter result and a laboratory result2 Physical factors such as the amount of red blood cells in the blood a high or low haematocrit or the loss of ...

Page 60: ...erature up to 25 C 77 F Follow the guidelines on insulin storage supplied in the Penfill package insert Do not refrigerate your InDuo As no blood or control solution comes in contact with the meter there is no special cleaning required Take care to avoid getting dirt dust blood control solution or water inside the InDuo through the test port or data port Clean off dirt and dust with a dry soft bru...

Page 61: ...ly 1000 blood glucose or control solution tests When the meter battery expires it is easily replaced using a 3 0 V 2032 or equivalent lithium battery The insulin doser battery cannot be replaced and has an extended life to allow it to operate for 5 years from manufacturing date When the insulin doser battery is due to expire the insulin doser display will begin flashing see page 64 and your InDuo ...

Page 62: ... display messages are functional It is time to change the meter battery From the time you see the battery symbol É change the battery as soon as possible The meter will not operate if the battery is allowed to expire There is enough power left in the battery for about 50 tests b This message means that the meter battery does not have enough power left for a test Change the battery immediately with...

Page 63: ...ve side of the battery is facing up b Slide the battery door closed Replacing the meter battery does not affect test results already stored in the InDuo meter memory However the time and date settings may need to be updated After replacing the battery turn the meter on by inserting a test strip or pressing the M button If the meter is in setting mode confirm that the time time format date and most...

Page 64: ... A flashing display indicates that the insulin doser battery power is low Be sure to replace your InDuo insulin doser within 30 days The battery cannot be changed Call Customer Service at your local Novo Nordisk or LifeScan office to obtain a new InDuo insulin doser Example ...

Page 65: ...slide When a Penfill is in the insulin doser never press the push button unless a needle is attached Always make sure the push button is pressed completely in and locks The insulin doser display confirms completed delivery when the segments turn on two by two and then the circle symbol appears Do not change the dose after you have pressed the push button Always make sure that the insulin doser is ...

Page 66: ...ser see page 50 and a control solution test see page 14 Your InDuo system is for use by one person only The InDuo system contains many parts Keep the system Penfill and NovoFine out of the reach of children On the Penfill label there is a coloured band that is unique to the different types of insulin When Penfill is inserted into the InDuo insulin doser the coloured band is visible through the sli...

Page 67: ...sidual scale to measure the amount of insulin to be injected Do not try to repair a faulty InDuo component The InDuo system must only be used according to the instructions in this manual The manufacturer will not be held responsible for any equipment problems if you have not followed the instructions Healthcare professionals relatives and other caregivers should follow general precautionary measur...

Page 68: ...ary of all display messages The meter gives an error message when it detects a problem which could cause an inaccurate result However the meter cannot detect all problems and for those it can detect may not produce an error message every time the problem occurs There may also be causes for the display of an error message that are not listed here Assistance is available from Customer Service at you...

Page 69: ...all Customer Service at your local Novo Nordisk or LifeScan office for further action Missing segments can lead to the wrong interpretation of the displayed test result 1 This message appears immediately after the system check if your meter has not been coded 2 If this message appears at any time after the first time the meter was coded the code number has been lost The test results stored in the ...

Page 70: ... code number on the vial of the OneTouch Ultra test strips you are using If not you must recode the meter see page 11 Meter display What it means Action The system is ready to accept a blood sample You may now apply the blood sample The system is ready to accept a control solution test sample You may now apply the control solution Example ...

Page 71: ...o action required A blood glucose test result in mg dL No action required if this is the unit your healthcare professional has recommended If you should be using mmol L reset the unit of measure see page 9 A blood glucose test result in mmol L No action required if this is the unit your healthcare professional has recommended If you should be using mg dL reset the unit of measure see page 9 Exampl...

Page 72: ...g 600 mg dL 33 3 mmol L Indicates that you may have a very low blood glucose level possibly lower than 20 mg dL 1 1 mmol L Example You may want to check your ketone levels Act according to the instructions of your healthcare professional You should recheck your blood glucose level and if S call your healthcare professional immediately You should treat this condition according to the recommendation...

Page 73: ... What it means Action A blood glucose test result stored in the memory No action required A control solution test result stored in the memory No action required There is no test result stored in this place in the InDuo memory No action required Example Example ...

Page 74: ...8 tests were performed during this period No action required Error message that indicates that there is a problem with the InDuo meter Do not use the InDuo meter Call Customer Service at your local Novo Nordisk or LifeScan office for replacement Average of the last 14 days means that 64 tests were performed within this period Example Example ...

Page 75: ...Refer to page 10 for OneTouch Ultra test strip information If the error message appears again call Customer Service at your local Novo Nordisk or LifeScan office Error message that indicates that the blood sample or control solution was applied before R appeared on the display Repeat the test with a new OneTouch Ultra test strip Refer to page 16 for control solution application and page 37 38 for ...

Page 76: ...he sample was improperly applied 1 If you tested in a cool environment repeat the test in a warmer environment with a new test strip If the error message appears again contact Customer Service 2 If you were testing in a normal or warm environment repeat the test with a new test strip Refer to pages 34 and 37 for proper sample application procedure If the error message appears again call Customer S...

Page 77: ... damaged OneTouch Ultra test strip Repeat the test with a new OneTouch Ultra test strip Refer to pages 34 and 37 for proper sample application procedure If the error message appears again call Customer Service at your local Novo Nordisk or LifeScan office Flashing time means the meter has lost power and entered the setting mode You must reset the time time format date and most importantly the unit...

Page 78: ...t the power of the battery is getting low You can complete about 50 more tests from the time this symbol first appears Test results will still be accurate but replace the battery as soon as possible The battery symbol É appears on the display by itself The power of the battery is too low to run a test Replace the battery at once The InDuo meter will not operate ...

Page 79: ...not perform a test until the InDuo meter and the OneTouch Ultra test strips reach a temperature within the operating range of 6 44ºC 43 111ºF Repeat the test after the InDuo meter and OneTouch Ultra test strips have reached a temperature within the operating range The InDuo meter has detected that the temperature is below the operating range You cannot perform a test until the InDuo meter and the ...

Page 80: ...ns Action Replace the battery Check that the battery is correctly installed with the positive side up Insert the OneTouch Ultra test strip correctly with the contact bars end first and facing up Push the strip in firmly until it will go no further Call Customer Service at your local Novo Nordisk or LifeScan office Battery exhausted Battery incorrectly installed or absent OneTouch Ultra test strip ...

Page 81: ...w OneTouch Ultra test strip and a larger sample Repeat the test with a new OneTouch Ultra test strip Repeat the test with a new OneTouch Ultra test strip apply sample only when the apply symbol R appears on the display Call Customer Service at your local Novo Nordisk or LifeScan office Insufficient blood sample Defective OneTouch Ultra test strip Sample applied after automatic shut off 2 minutes a...

Page 82: ... slide Prime the InDuo insulin doser as described on page 24 The very first time the insulin doser is removed from the meter cap the display stays blank until the slide is opened However if the display goes off having already come on carry out the correction measures described in the next column If the display still remains off the insulin doser is not working Do not use the insulin doser but call...

Page 83: ... leave the needle under the skin during injection No action required The display shows the number of insulin units dialled No action required Message What it means Action The display shows the number of insulin units delivered The circle confirms that the delivery has been completed No action required ...

Page 84: ...ose No action required Message What it means Action A minus symbol on the display tells you that the dose selector has been dialled below zero 0 Dial forward until the display shows the number of units required A flashing display indicates that the battery power is low Be sure to replace your insulin doser within 30 days The battery in the insulin doser cannot be changed Call Customer Service at y...

Page 85: ... on page 24 If the display remains off the insulin doser is not working Do not use the insulin doser but call Customer Service at your local Novo Nordisk or LifeScan office to get a replacement Why is the display showing a minus symbol The dose selector has been dialled below zero 0 Dial forward until the display shows the correct number of units Why does the display not respond when I turn the do...

Page 86: ...in doser and the push button will not go in The needle may be blocked Change the needle and prime the InDuo insulin doser until insulin appears at the needle tip To open the slide dial back to zero 0 and press the push button completely in until it locks Then change Penfill as described on page 49 Why does the push button not release Make sure that the slide is closed completely The release button...

Page 87: ...is damaged Dial back to zero 0 and press the push button completely in until it locks Then open the slide and change Penfill as described on page 49 Prime the InDuo insulin doser until insulin appears at the needle tip see page 24 Please observe that part of the insulin dose may have been injected If the push button still cannot be pressed completely in call Customer Service at your local Novo Nor...

Page 88: ...equivalent Blood sample Fresh capillary whole blood Min sample size 1 microlitre Test time 5 seconds Assay method Glucose oxidase biosensor Power source One replaceable 3 0V 2032 or equiv lithium battery Battery life 1000 tests or about 1 year at 3 tests per day Units of measurement Either mmol L or mg dL Memory 150 blood glucose and control solution tests Automatic shut off Two minutes after last...

Page 89: ...er source Internal non replaceable lithium battery Battery life 5 years from manufacturing date GUARANTEE The makers guarantee that the InDuo system shall be free of defects in material and workmanship for a period of 3 years This guarantee is valid from the date of purchase The guarantee extends only to the original purchaser and is not transferable ...

Page 90: ...r 1989 138 90 BLOOD GLUCOSE VALUE TARGETS Times of day Glucose ranges for people Your target ranges mg dL without diabetes mg dL Before breakfast 70 105 Before lunch or dinner 70 110 1 hour after meals Less than 160 2 hours after meals Less than 120 Between 2 and 4 am Greater than 70 ...

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