34
Troubleshooting -
Heart Rate Reading
Malfunction
Probable Cause
Corrective Action
Heart rate reading
is initially detected
and functioning
normally but then
is lost.
Use of personal electronic devices, such as
cell phones and portable MP3 players, causes
external noise interference.
Remove the source of noise or reposition the
exercise equipment. Keep hand movement
to a minimum on the sensors. Make sure
there is good contact between the hands
and heart rate sensors. Make sure hands are
not damp or moist.
Equipment is in close proximity to other
sources of noise such as audio/video equip-
ment, fans, two way radios, and high voltage/
high current power lines.
Heart rate readings
are abnormally
elevated.
Television sets and/or antennas, cell phones,
computers, cars, high voltage power lines, mo-
tor driven exercise equipment , and another
heart rate transmitter within 3 ft. (0.9 m) gener-
ate electromagnetic interference.
Move the product a few inches away from
the probable cause, or move the probable
cause a few inches away from the product,
until the heart rate readings are accurate.
Heart rate reading
is erratic or
absent entirely.
Chest strap transmitter electrodes are not wet
enough to pick up accurate heart rate read-
ings.
Wet the chest strap transmitter electrodes
(
see
The Optional Polar
®
Telemetry Heart
Rate Chest Strap
).
Chest strap transmitter electrodes are not lay-
ing fl at against the skin.
Ensure the chest strap transmitter electrodes
are laying fl at against the skin (see
The
Optional Polar
®
Telemetry Heart Rate Chest
Strap
).
Chest strap transmitter needs cleaning.
Wash the chest strap transmitter with mild
soap and water.
Chest strap transmitter is not within 3 ft. (0.9
m) of the heart rate receiver.
Make sure the chest strap transmitter is
within 3 ft. (0.9 m) of the heart rate receiver.
Polar telemetry heart rate chest strap battery is
depleted.
Contact Life Fitness Customer Support Ser-
vices for instructions on how to have the Po-
lar telemetry heart rate chest strap replaced.
Polar telemetry heart rate chest strap did not
lock in with the heart rate receiver.
Make sure the Polar telemetry heart rate
chest strap is properly attached to the user’s
chest and move closer to the heart rate
receiver inside the console (Non-treads) or
the activity zone (Treadmills). Wait up to 10
seconds for the heart rate to display on the
console. The overall range of the heart rate
strap is approximately 3 ft. (0.9 m) after it
communicates with the receiver. The strap
must be 1.5 - 2 ft. (0.5 - 0.6 m) away from the
receiver in order to start communicating.
When the display shows a heart rate value
stay within 3 ft. (0.9 m).
Notes:
1. Ensure proper adherence of the Polar
telemetry heart rate chest strap to user’s
chest.
2. Ensure proper conductivity between the
electrodes and user’s chest.
