16
Troubleshooting
Errors during device operation are displayed in the
Faults Panel
in the lower right corner of the
screen. The table below shows the possible faults:
Error
Observation
Function
Fix
Lid 1 / Lid 2
Case Lid
is open.
Electrophoresis Power
turns
off when
Case Lid
is opened
for safety.
Close
Case Lid
and press
“Reset Faults”
button to
turn electrophoresis back
on.
Overheat
Measured tank
temperature is
above 50°C.
Auxiliary Power
and
Electrophoresis Power
are
turned off to prevent
further heating.
Contact support at:
[email protected]
No spin
Sample mixing
is not
happening.
Stirring motor is stalled or
unable to rotate.
Contact support at:
[email protected]
www.lifecanvastech.com
