31
Problem
Possible Solutions
Only snow appears on the screen
Check the antenna and/or cable connections.
Make sure the channel selected is currently broadcasting.
Confi rm the correct Air/Cable option is selected. Refer to
the Channel Menu.
Dotted lines or stripes
Adjust the antenna.
Move the TV away from other electronic equipment. Some
electronic equipment creates electrical noise, which can
interfere with TV reception.
Double images or ghosts
Check your outdoor antenna or call your cable service.
Unable to switch to a particular
Confi rm the correct Air/Cable option is selected. Refer to
the Channel Menu.
Perform a Scan Channel or add a channel manually. Refer
to the Channel Menu.
Screen does not turn on
Check the power supply for 12 volts DC and replace if
faulty.
Remove the remote and test it against a working unit.
Replace if faulty.
Replace TV.
Channels do not change
Remove the remote and test against a working unit. Re-
place if faulty.
Rerun Auto Scan.
Replace TV.
Sound does not change
Remove the remote and test it against a working unit.
Replace if faulty.
Replace TV.
No sound
Replace headphones.
Replace headphone jack.
Remove the remote and test it against the working unit.
Replace if faulty.
Replace TV.
Unable to receive any channels when using cable
Follow the install and setup procedures in the Installation
Instructions.
Replace Coax Cable (75 Ohms).
Replace TV.
M
AINTENANCE
& T
ROUBLESHOOTING
