21
GSF2616JB
Owner’s Manual
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Wires/or electrode covered with
cooking residue.
Clean wire and /or electrode with rubbing
alcohol.
Electrode and burners are wet.
Wipe dry with cloth.
Electrode cracked or broken – sparks
at crack.
Replace electrode
Burner will not light using knobs
or ignitor
Wire loose or disconnected
Reconnect wire or replace electrode/wire
assembly.
No gas flow
Check if propane tank is empty. If empty,
replace or refill. If propane tank is not
empty, refer to
Excessive flow safety
valve reset procedure
.
Coupling nut and regulator not fully
connected.
Turn the coupling nut about one-half to
three quarters additional turn until solid
stop. Tighten by hand ONLY - do not use
tools
Obstruction of gas flow
Clear burner tubes.
Check for bent or kinked hose.
Disengagement of burner to valve
Reengage burner and valve
Spider webs or insect nest in venturi. Clean venturi.
Burner will not light using a
match
Burner ports clogged or blocked.
Clean burner ports.
Tank out of gas.
Check for gas in propane tank.
Sudden drop in gas flow or
reduced flame height.
Excess flow safety device may have
been activated
Refer to the
Excessive flow safety valve
reset procedure
.
Irregular flame pattern, flame
does not run the full length of
burner
Burner ports are clogged or blocked
Clean burner ports.
New burner may have residual
manufacturing oils.
Burn grill for 15 minutes with the lid closed
Spider webs or insect nest in venturi
Clean venturi.
Food residue, grease or seasoning
salt on burner.
Clean burner.
Flame is yellow or orange
Poor alignment of valve to burner
venturi.
Assure burner venturi is properly engaged
with valve
