Liberty 36v, User Manual, Page: 10 / 12

10
Troubleshooting
Problem Solution
A. You turn the power on, the
indicator lights are all on, but
with throttle or pedal assist, the
ebike doesn’t work.
1.
Your controller needs to be replaced, or
2.
Your motor needs to be replaced.
B. You turn the power on, the
indicator lights are all on, bike
works with throttle, but not with
pedal assist.
1.
Your controller needs to be replaced, or
2.
Your pedal assist module needs to be replaced, or
3.
Your motor needs to be replaced.
C. You turn the power on, the
indicator lights are all on, bike
works with pedal assist, but not
with throttle.
1.
Your controller needs to be replaced, or
2.
Your throttle needs to be replaced, or
3.
Your motor needs to be replaced.
D. You turn the power on, then
twist the throttle, but the ebike
doesn’t work.
1.
Check your battery to see if it needs to be charged, or
2.
Your fuse needs to be replaced, or
3.
Your controller needs to be replaced, or
4.
Your motor needs to be replaced.
E. The switch is turned on, and the
ebike takes off without using the
throttle.
1.
Check whether the throttle is stuck in the on position.
2.
Lubricate or replace the throttle if it is faulty.
F. After stopping, the ebike doesn’t
start when the throttle is twisted.
1.
Check whether the brake handles are fully released.
2.
Check A., B., and C. above.
G. The speed is unusually slow.
1.
Make sure throttle is operating correctly.
2.
Check to see if the battery is fully charged.
3.
Make sure speed limiter is not connected.
H. You connect the power to the
charger, but the indicator light
does not come on.
1.
Check whether there is electricity to the charger.
2.
If you have a voltage meter, you can check to see if the
charger produces the correct current.
I. You plug in the charger to the
ebike and the outlet, and the
green light comes on instead of
the red light. This means it isn’t
charging.
1.
Check to see if the batteries are fully charged.
2.
Check whether the charger is plugged in properly to
both the battery and the outlet.
3.
Check the voltage of the charger and battery.
4.
If “zero” voltage on the charger, then it needs to be
replaced.
5.
If “zero” voltage from the battery, then check the fuse.
If all above mentioned situations are normal, then there is some other problem.
Please call your local Liberty ebike dealer.
If all above mentioned situations are normal, then there is some other problem.
Please call your local Liberty ebike dealer.
.