8001 Terrace Ave.
Suite #201
Middleton, WI 53562
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833
DIP Switch Settings
DIGI-HD-IR3 Transmitter Dip Switch Positions
SW 1 SW 2 Mode
Off
Off
Read EDID data from displays
Off
On
1080p with multi-channel audio
On
Off
1080p with stereo audio
On
On
No function
DIGI-HD-IR3 Receiver Dip Switch Positions
SW 1 SW 2 Mode
Off
Off
Normal Operation
Off
On
Compatibility Mode
On
Off
Compatibility Mode
On
On
No function
*The DIGI-HD-IR3 system must be power cycled for the changes
to take effect. Please remove ALL cables from extender, change
DIP switches, and then reconnect.
Troubleshooting
Symptom
Possible Solutions
No signal
Status LED is off
Verify that both ends of the twisted pair cables
use 568B crimp pattern.
Verify HDMI cables and source and destination
HDMI ports are operational.
No signal
Verify the power supplies are connected to both
the send and receive baluns.
Verify the power LEDs on both the send and
receive units are brightly illuminated.
Unusual colors in the
video
Power off the destination device and power it
back on to force renegotiation.
Unplug and re-plug the HDMI cable from receive
balun to force renegotiation.
No signal
Screen is completely
snowy
Speckling in the video
image
Occasional signal dropouts
Use shorter runs of twisted pair cabling.
Drop the HDMI signal to the next lower
resolution; i.e., decrease resolution from 1080p
to 1080i, etc.
Replace the twisted pair cable with a higher
grade twisted pair cable; i.e., replace Cat 5e with
Cat 6.
Set the receive extender dipswitches to
compatibility mode.
Speckling in the video
image
If the destination device is incapable of displaying
the video signal, alter the source signal; i.e.,
decrease resolution from 1080p to 1080i, etc.
Video without audio
Change source device to output PCM other than
Bitstream audio
Enable PCM down sampling if supported by your
source device
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