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8-17
D-620605-0-20 Rev A
CONFIDENTIAL
Troubleshooting
Remote Access Unit Status Messages
Table 8-6
Status Messages Reported by the RAU
Status Message
Action
[RS01]Temperature is high
Check for proper installation. Check environmental controls, move the RAU to
a cooler environment.
[RS02]DC voltage is low
Check the CATV cable. Replace the RAU when possible.
[RS03]Power amplifier is failing
Replace the RAU when possible.
[RS05]The cable loss between the
EH/Fusion SingleStar Hub and RAU is
above the recommended limit
Check the CATV cable for shorts/opens, especially on new install. If the status
is common to more than one RAU, replace the Expansion/Fusion SingleStar
Hub when possible. Use a larger size CATV cable to improve coverage.
[RS06]System test required
Run the system test.
[RS07]Antenna disconnected
Check the antenna connection and rerun the system test. (Antenna disconnect
reporting level is user selectable between warnings and status.)
[RS09]Commanded Out-of-Service
Command In-service to restore operation.
[RS10]External fault lockout
Check the Hub for faults.
[RS11]Internal fault lockout
Check the RAU faults. The RAU is Out-of-Service.
[RS13]DC Power supplied by the
EH/Fusion SingleStar Hub is too high
Check the CATV cable for shorts/opens, especially on new installations. If sta-
tus common to more than one RAU, replace the Expansion/Fusion SingleStar
Hub when possible. Try another port. If no status is reported, flag the previous
port as unusable and replace the Hub when possible. Otherwise, replace the
RAU when possible.
[RS14]Potential failure in the UL RF path
Unable to complete system end-to-end test. Replace the RAU when possible
[RS15]Potential failure in the DL RF path
Unable to complete system end-to-end test. Check the RAU termination at
SMA connector and re-test. Replace the RAU if no Hub alarms.
