25
Reference
Troubleshooting
Symptom
No power.
The power is on, but the
DVD player does not
work.
No picture.
No sound.
The DVD player does not
start playback.
The remote control does
not work properly.
Possible Cause
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD signal
output.
• The video cable is not connected
securely.
• The equipment connected with the audio
cable is not set to receive DVD signal
output.
• The power of the equipment connected with
the audio cable is turned off.
• The AUDIO options are set to the wrong
position.
• An unplayable disc is inserted.
• The rating level is set.
• The remote control is not pointed at the
remote sensor on the DVD player.
• The remote control is too far from the
DVD player.
Correction
• Plug the power cord into the wall outlet
securely.
• Insert a disc. (Check that the DVD or
audio CD indicator in the display
window is lit.)
• Select the appropriate video input mode on
the TV.
• Connect the video cable securely.
• Select the correct input mode of the audio
receiver so you can listen to the sound
from the DVD player.
• Turn on the equipment connected with the
audio cable.
• Set the Digital Audio Output to the
correct position, then turn on the DVD
player again by pressing POWER.
• Insert a playable disc. (Check the disc
type, color system, and regional code.)
• Cancel the rating function or change the
rating level.
• Point the remote control at the remote
sensor of the DVD player.
• Operate the remote control closer to the
DVD player.
