43
TROUBLESHOOTING
ENGLISH
UE
UNBALANCE ERROR
The load is too small.
• Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing the automatic
rebalancing from working properly.
dE
,
dE1
,
dEz
,
dE4
DOOR OPEN ERROR
The door is not secured.
• Close and secure the door. If the message keeps appearing, unplug the power cord and
call for service.
OE
WATER OUTLET
ERROR
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than
96 inches (2.4 m)
.
tE
TEMPERATURE
SENSOR ERROR
Control error.
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service
FE
OVERFLOW ERROR
Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
PE
PRESSURE SENSOR
ERROR
The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
LE
MOTOR LOCKED
ERROR
A motor error has occurred.
• Allow the washer to stand for 30 minutes and then restart the cycle.
• If the error code is still displayed, call for service.
FF
FROZEN ERROR
Inlet hose, drain hose or drain pump is frozen.
• See
Care in Cold Climates
.
CL
CONTROL LOCK
FUNCTION
The Control Lock function is on to prevent anyone from changing cycles or operating
the washer.
• Turn off the
Control Lock
function in the control panel. See
Control Lock
under
Options
and Extra Functions
.
tcL
TUB CLEAN ALARM
It is time to run the Tub Clean cycle.
• This is not an error code. It indicates that the
Tub Clean
cycle is running or needs to be run
to clean the washer drum.
vs
VIBRATION SENSOR
ERROR
Vibration sensor malfunctions.
• Call for service.
dHE
DRY ERROR
Dryer function not working (on washer/dryer combination models).
• Call for service.
Problem
Possible Cause & Solution
Summary of Contents for WM3555H A Series
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