29
EN
SMART FUNCTIONS
Using LG SmartThinQ
Application
This feature is only available on the model with
a
or
b
logo.
Before Using LG SmartThinQ
1
Check the distance between the appliance
and the wireless router (WLAN network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It takes long time
to register or fails to install the application.
2
Turn off the
Mobile data
or
Cellular Data
on
your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi
f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your internet service
provider or refer to your wireless router manual.
•
LG SmartThinQ
is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set
to
WEP
, you may fail to set up the network.
Please change it to other security protocols
(
WPA2
is recommended.) and register the
product again.
Installing LG SmartThinQ
Search for the
LG SmartThinQ
application from
the Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.