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Air-to-Water Heat Pump

Air-to-Water Heat Pump Ownerʼs Manual

TABLE OF CONTENTS

FOR YOUR RECORDS

Write the model and serial numbers here:

Model #

Serial #

You can find them on a label on the side of each
unit.

Installer's Name

Purchased Date

Staple your receipt to this page in the event you
need it to prove date of purchase or for warranty
issues.

READ THIS MANUAL

Inside you will find many helpful hints on how to use and
maintain your AWHP properly. Just a little preventive
care on your part can save you a great deal of time and
money over the life of your product.

You'll find many answers to common problems in the
chart of troubleshooting tips. If you review our chart of

Troubleshooting Tips

first, you may not need to call for

service at all.

PRECAUTION

Contact the authorized service technician for repair or
maintenance of this unit.

• Contact the installer for installation of this unit.

• AWHP is not intended for use by young children or

invalids without supervision.

• Young children should be supervised to ensure that

they do not play with AWHP.

• When the power cable is to be replaced, replacement

work shall be performed by authorized personnel only
using only genuine replacement parts.

• Installation work must be performed in accordance

with the National Electric Code by qualified and
authorized personnel only.

Safety Precautions .............................3

Product Introduction ..........................6

Owner's Instruction ............................8

Using Thermostat .............................23

Maintenance and Service.................26

Summary of Contents for Therma V CH Series

Page 1: ...MANUAL AIR CONDITIONER Please read this manual carefully before operating your set and retain it for future reference TYPE MODEL CH Series ENGLISH ITALIANO ESPAÑOL FRANCAIS DEUTSCH ΕΛΛΗΝΙΚΆ PORTUGUESE DUTCH SWEDISH NORWEGIAN FINNISH DANISH ...

Page 2: ... the chart of troubleshooting tips If you review our chart of Troubleshooting Tips first you may not need to call for service at all PRECAUTION Contact the authorized service technician for repair or maintenance of this unit Contact the installer for installation of this unit AWHP is not intended for use by young children or invalids without supervision Young children should be supervised to ensur...

Page 3: ...lectric shock Do not modify or extend the power cable If the power cable or cord has scratches or skin peeled off or deteriorated then it must be replaced There is risk of fire or electric shock For installation removal or reinstall always contact the dealer or an Authorized Service Center There is risk of fire electric shock explosion or injury Do not install the product on a defective installati...

Page 4: ... operating it together with a stove or heating element etc Oxygen deficiency can occur and hence harm your health Turn the main power off when cleaning or repairing the product There is risk of electric shock Take care to ensure that nobody especially kids could step on or fall onto the unit This could result in personal injury and product damage Take care to ensure that power cable could not be p...

Page 5: ... not step on or put anyting on the product There is risk of personal injury and failure of product Do not insert hands or other objects through the air inlet or outlet while the product is operating There are sharp and moving parts that could cause personal injury Be cautious when unpacking and installing the product Sharp edges could cause injury If the refrigerant gas leaks during the repair do ...

Page 6: ...uction Product Introduction 1 Unit 2 Water Pipe 3 Ground wire to ground unit to prevent electrical shocks The shape of products can be chaged according to the model capacity and type 1 3 2 Water Inlet Water Outlet Typical Installation Scene ...

Page 7: ... 11 12 13 1 Display panel 2 Change temperature button 3 Silent mode On Off button 4 Operation mode selection button 5 Water heating Enable Disable button 6 ESC button 7 Direction button Up Down Left Right 8 Power button 9 Function setting button 10 Temperature setting mode button 11 Temperature view mode button 12 Programming button 13 Set Clear button ...

Page 8: ...rding to field condition this icon can be seen although no auxiliary solar thermal pump is installed Defrosting This icon indicates that the defrost mode is active This mode is automatically operating Maintain lowest temperature The purpose of this mode is maintaining the temperature to prevent damage by freezing of water pipe Disinfection This icon indicates disinfecting operation is ongoing in s...

Page 9: ...tion Mode Cooling Operation The product yields cool water to use in under floor cooling or FCU cooling Heating Operation The product yields hot water to use in under floor heating or FCU heating Weather dependent Heating Operation In this mode heating setpoint is automatically determined by pre defined temperature profile 1Press Power Button to turn on the product 2Press OPER MODE Button to select...

Page 10: ...l by pressing Change Temperature buttons Weather Dependent operation icon Ex Decreasing temperature profile by 3 C based on room air temperature Temperature adjust step unit C 5 4 3 2 1 0 1 2 3 4 5 Cold Hot 1Press repeatedly View Temperature Button to select each Temperature Whenever press View Temperature button the room temperature will be displayed during 5 seconds View Room Temperature View In...

Page 11: ... When this mode is not operated by the priority order ONLY display Owner s instruction Sanitary Water Heating Operation Note This function is not used when the sanitary water tank is not installed If you want to know more information refer function code 15 26 29 on installation information section 1Press repeatedly View Button to enable sanitary tank heating 2Sanitary water heating operation is op...

Page 12: ... mode The segment will be flashed 2Press set clear button to finish the selection The segment will be disappear 4To release this setting pressing function Setting button until icon flash and then enter setting clear button 3During Child Lock icon and CL will be displayed during 3 seconds whenever entering any kind of buttons except for view temperature button and setting clear button ...

Page 13: ...put to stop Quick Sanitary Tank Heating mode will be finished Quick Sanitary Tank Heating 1Press Sanitary Tanke Heating Enable button with up button for 3 seconds to start Quick Sanitary Tank Heating ʻSanitary Tank Heating Enableʼ icon and ʻSanitary tank heaterʼ icon will be flashing together 2If target sanitary tank temperature is reached or user pushes Sanitary Tanke Heating Enable button with d...

Page 14: ...he unit will be unconditional stop At this time CH and error code No keep display by turns Critical error Display Heavy trouble Compressor cycle trouble Display Slight trouble Sensor trouble Display The error code will be displayed on control panel Error code display ...

Page 15: ...o move to AM PM part and adjust it The AM PM segment will be flashed 4Press right button to move to Hour part the Hour segment will be flashed 6Press right button to move to Minute part the Minute segment will be flashed 7Press up down button to adjust the Minute 8If you finish the setting press set clear button 9Press exit button to exit or system will automatically release without any input 25 s...

Page 16: ...ss exit button to exit or system will automatically release without any input after 25 seconds 1Press programming button to enter the Programming mode Repeat pressing button to select sleep reservation the segment flashing 2Press up down button to adjust the reservation time 3If you finish the setting press setting cancel button to complete programming 4Press exit button to exit or system will aut...

Page 17: ...ashing 2Press up down button to adjust AM PM 3Press right button to move to Hour part the Hour segment will be flashed 4Press up down button to adjust the Hour 6Press up down button to adjust the Minute 7If you finish the setting press setting cancel button to complete programming 8Press exit button to exit or system will automatically release without any input after 25 seconds 5Press right button...

Page 18: ...lashing 2Press up down button to adjust AM PM 3Press right button to move to Hour part the Hour segment will be flashed 4Press up down button to adjust the Hour 6Press up down button to adjust the Minute 7If you finish the setting press setting cancel button to complete programming 8Press exit button to exit or system will automatically release without any input after 25 seconds 5Press right butto...

Page 19: ...rent day 3Press up down button to adjust the action number 4Press right button to move to Hour part on ON Time section The Hour segment will be flashed 6Press right button to move to Minute part on Start Time section The Minute segment will be flashed 7Press up down button to adjust the Minute on Start Time section 8Press right button to move to Hour part on OFF Time section The Hour segment will ...

Page 20: ...ctions To Off Time 9Please refer the process from No 5 to No 7 for setting OFF Time It is same method 10If you finish the setting press setting cancel button to complete programming The under bar segment will be created when it finished 11Please refer the process from No 2 to No 10 for setting other day weekly program It is same method 12Press exit button to exit or system will automatically relea...

Page 21: ...ramming button to enter the Programming mode Repeat pressing button to select Holiday reservation the segment flashing 2Press left right button to adjust the holiday 3When you press set clear button after finishing the selection the day selected will be disappear 4Press exit button to exit or system will automatically release without any input after 25 seconds ...

Page 22: ...ressing button to select Sanitary tankt heating programming the segment flashing 2Press left and right button to adjust schedule program number Programming number ʻ1ʼ and ʻ2ʼ are for sanitary tank heating programming if selected ʻSanitary tank heating enabledʼ icon will be flashing and ʻ3ʼ and ʻ4ʼ are for sanitary tank heater operation programming if selected ʻSanitary tank heaterʼ icon will be fl...

Page 23: ...easy and convenience control To utilize thermostat more efficiently and correctly this chapter presents information about using thermostat How to use Thermostat Operating Thermostat with Control Panel To find how to turn on and off how to set target temperature how to change operating mode etc please refer thermostat operating manual provided by thermostat manufacturer Following features are permi...

Page 24: ...Slight Trouble Sensor trouble In most case this trouble is concerned with sensor problems The unit is operating under emergency mode operation level 1 Heavy trouble Compressor cycle trouble Emergency mode operation level 2 is performed by optional electric heater Option Trouble a problem is found for option operation such as water tank heating In this trouble the troubled option is assumed as if i...

Page 25: ...ouble Option trouble with Slight or Heavy trouble If option trouble is occurred with slight or heavy trouble at the same time the system puts higher priority to slight or heavy trouble and operates as if slight or heavy trouble is occurred Therefore sometimes sanitary water heating can be impossible in emergency operation mode When sanitary water is not warming up while emergency operation please ...

Page 26: ...e is generated by self diagnosis 4 Water leaks from unit 5 Any switch breaker safety earth or fuse fails to work properly User must carry routine checkup cleaning to avoid unitʼs poor performance In case of special situation the job must be carried out by the only service person When the unit is not going If the product is not used for long time we strongly recommend NOT TO SWITCH OFF THE POWER SU...

Page 27: ... frost or remove the air in the PHEX by opening the air vent Check that this is not a damp smell exuded by the walls carpet furniture or cloth items in the room This is the protector of the mechanism Wait about three minutes and operation will begin The room may have been very hot when the AWHP was first turned on Allow time for it to cool down Has the setting temperature been set incorrectly Refr...

Page 28: ...28 Air to Water Heat Pump ...

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