23
Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics Customer Information Centre
when the product malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
1
Press the
Power
button to turn on the
appliance. Do not press any other buttons or
turn the programme selector knob.
2
When instructed to do so by the call center,
place the mouthpiece of your phone close
to the Smart Diagnosis™ icon and
Power
button.
Max.
10 mm
3
Press and hold the
More Time
button for
three seconds, while holding the mouthpiece
of your phone close to the Smart Diagnosis™
icon and
Power
button.
4
Keep the phone in place until the tone
transmission has finished.
The display will count down the time.
•
For best results, do not move the phone
while the tones are being transmitted.
•
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones
have stopped, resume your conversation with
the call center agent, who will then be able to
assist you using the information transmitted
for analysis at the call to the LG Electronics
Customer Information Centre.
NOTE
•
The Smart Diagnosis™ function depends on the
local call quality.
•
The communication performance will improve
and you can receive better service if you use a
home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive the
best Smart Diagnosis™ service.
LG Electronics
service centre
Summary of Contents for TD-C80NPW
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