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Before calling for service, check the problem against the list bellows.
Symptom
Error Message
Check up
•
Is the water tap shut off?
•
Is the water supply cut off ?
•
Is the tap or water supply hose frozen ?
•
Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
•
Is the Hot hose connected to cold?
•
Is the Cold hose connected to hot?
Drainage Failure
Water Supply
Failure
•
Is the drain hose positioned correctly?
•
Is the drain hose bent or placed too high?
•
Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
•
Check if electric power has gone off.
Spin Failure
•
Is the laundry evenly balanced?
•
Is the washing machine placed on a flat surface?
•
Is the lid closed?
Door(Lid) Open
Internal sensing
failure
Power failure
•
Please call your nearest LG Electronics service center
for help.
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