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LG SPM7A, Owner'S Manual

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LG SPM7A Owner'S Manual Download Page 38

Troubleshooting

38

Troubleshoo

ting

4

NOTES to release Demo mode

Symptoms

Cause & Solution

Can not change input source with 

F

 such as BT 

(

Bluetooth

), HDMI etc. and only [DEMO] indication 

is showing in the front display.

Unplug the power cord and plug it in again. If that 
doesn’t work, after setting the volume to 2, press and 
hold 

F

 (About 5 seconds) on the main unit until the 

display indicates current selected function. 

Remote Control does not work. (No response)

Summary of Contents for SPM7A

Page 1: ... Wireless Sound Bar Please read this manual carefully before operating your set and retain it for future reference MODEL SPM7A SPM7A SPN5B W 2112_Rev01 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...er heating The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product shall not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instruction has been adhered to CAUTION No naked flame sources such as lighted candles should be placed on the apparatus NOTICE For safety ...

Page 3: ...CE INFORMATION To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performin...

Page 4: ...rn Channel function 22 What is SIMPLINK 23 Additional information for HDMI 24 Optional equipment connection 24 DOLBY ATMOS 24 DTS X 25 HDMI IN connection 25 OPTICAL IN connection 26 USB connection 26 Compatible USB devices 26 USB device requirement 27 Playable file 1 Getting Started 2 Safety Information 6 Introduction 7 Front panel 9 Rear panel 10 Remote control 13 Speakers position 14 Installing ...

Page 5: ...ooth 32 Bluetooth profiles 32 Listening to Music of a Bluetooth Device 34 Controls connected Bluetooth device 34 Bluetooth connection lock BT LOCK 34 Using BLUETOOTH App 34 Install LG Sound Bar App onto Your BLUETOOTH Device 35 Activate BLUETOOTH with LG Sound Bar App 4 Troubleshooting 36 Troubleshooting 36 General 37 NOTES to use wireless 38 NOTES to release Demo mode 5 Appendix 39 Trademarks and...

Page 6: ...Getting Started 6 Getting Started 1 Introduction Symbol used in this manual Note Indicates special notes and operating features Caution Indicates cautions for preventing possible damages from abuse ...

Page 7: ...eatedly Input source Function Display Optical ARC LG Sound Sync Wired OPT HDMI ARC Bluetooth BT LG Sound Sync Wireless LG TV HDMI IN HDMI USB USB o p Volume Adjusts volume level B Remote sensor C Display Window Display window will be darkened automatically if there is no key input for 15 seconds When you press any button the display window will brighten ...

Page 8: ...o make it work If you apply too much strength it can damage the sensor of the touch buttons y y Touch the button that you want to work in order to operate the function correctly y y Be careful not to have any conductive material such as metallic object on the touch buttons It can cause malfunctions This unit will turn itself off to save electric consumption when the main unit is not connected to a...

Page 9: ...jack on the TV C USB Port Connect USB memory device to the USB port on the back of the unit D HDMI IN Connect HDMI IN jack on the back of the unit to HDMI OUT jack on the external device You can enjoy the sound and picture from HDMI connection on an external device E HDMI OUT TV ARC Connect the HDMI OUT TV ARC jack on the back of the unit to ARC jack on the TV ...

Page 10: ...nit ON or OFF b VOL Volume o p Adjusts speaker volume c C V Skip Search Press C or V to go to next or previous file Press and hold C or V during playback and release it at the point you want d N Play Pause Starts playback Pauses playback y y BT Bluetooth connection Lock It allows you to connect a Bluetooth device only on Bluetooth and LG TV functions Page 34 To turn on or off the Bluetooth connect...

Page 11: ...s unit does not respond And you can see only NOT SUPPORTED on the display window y y TV remote It allows you to control the volume of this unit by your TV remote control even by other company s product Page 29 To turn on or off the TV Remote function press and hold SOUND EFFECT for about 3 seconds and press it again Supported TV brands LG Panasonic Philips Samsung Sharp Sony Toshiba Vizio f Sound ...

Page 12: ... Bluetooth device name USB File information contained on a USB y y Auto Power ON OFF It allows the unit to turn on and off automatically by input signals Optical LG TV or Bluetooth Page 30 To turn on or off AUTO POWER function press and hold J for about 3 seconds and press it again j REPEAT Press REPEAT to select desired repeat or random mode k FOLDER W S Searches a folder on USB device ...

Page 13: ...Getting Started 13 Getting Started 1 Speakers position a b b c c d a Center speaker b Front speakers c Top speakers d Subwoofer ...

Page 14: ... center of the room to reduce the wall reflections y y If the sound bar covers the remote sensor of the TV please separate distance between the sound bar and TV by 10 15 cm 3 9 5 9 inch or more y y The illustration above may differ from actual units Note y y For best performance of wireless connection such as Bluetooth or wireless subwoofer do not install the unit on Metallic furniture because wir...

Page 15: ... supplied 1 Match the TV s BOTTOM EDGE of Wall bracket install guide with the bottom of TV and attach to the position 2 When you mount it on a wall concrete use the wall plugs You should drill some holes A guide sheet Wall bracket install guide is supplied to drill Use the sheet to check the point to drill 3 Remove the Wall bracket install guide 4 Fix the brackets with screws A as shown in the ill...

Page 16: ...de down It can damage the parts of this unit or be the cause of personal injury y y Do not hang onto the installed unit and avoid any impact to the unit y y Secure the unit firmly to the wall so that it does not fall off If the unit falls off it may result in an injury or damage to the product y y When the unit is installed on a wall please make sure that a child does not pull any of connecting ca...

Page 17: ...rovided Note Connecting the AC Adapter Connect the unit to the power supply with the supplied AC adapter 1 Connect the supplied AC power cord to the AC adapter 2 Connect the AC adapter cable to DC IN adapter input 3 Plug the AC power cord into an AC outlet Only use the AC adapter supplied with this device Do not use a power supply from another device or manufacturer Using any other power cable or ...

Page 18: ...woofer to the outlet 2 Turn on the sound bar The sound bar and the wireless subwoofer will be automatically connected Green LED on the rear of wireless subwoofer turns on Manually pairing wireless subwoofer When your connection is not completed you can check red LED on the wireless subwoofer and the wireless subwoofer does not make sound To solve the problem follow the steps below 1 Press PAIRING ...

Page 19: ...d to install the main unit and the subwoofer as close as possible and avoid the cases below There is an obstacle between the main unit and the subwoofer There is a device using same frequency with this wireless connection such as a medical equipment a microwave or a wireless LAN device Keep the sound bar and the subwoofer away from the device ex wireless router microwave oven etc over 1 m 3 3 ft t...

Page 20: ...Note LG Sound Sync You can control some functions of this unit by your TV s remote control with LG Sound Sync It is compatible with the LG TV that is supported LG Sound Sync Make sure of the LG Sound Sync logo on your TV Controllable function by LG TV s remote control Volume up down mute Make one of the following connections depending on the capabilities of your equipment y y You can also use the ...

Page 21: ...he display window if connecting normally between this unit and your TV LG Sound Sync with wireless connection 1 Turn on the unit by pressing 1 2 Select the LG TV function by pressing F repeatedly 3 Set up the sound output of TV to listen to the sound through this unit PAIRED appears on the display window for about 3 seconds and then you can see LG TV on the display window if connecting normally be...

Page 22: ... function The ARC function enables an HDMI capable TV to send the audio stream to HDMI OUT of the unit To use this function Your TV must support the HDMI CEC and ARC function and the HDMI CEC and ARC must be set to On The setting method of HDMI CEC and ARC may differ depending on the TV For details about ARC function refer to your TV manual You must use the HDMI cable Type A High Speed HDMI cable ...

Page 23: ... of the connected component y y If the video output signal is abnormal when your personal computer is connected to HDMI IN jack change the resolution of your personal computer to 576p or 480p 720p 1080i or 1080p Note HDMI cable Checklist Some HDMI cables have poor signal transmission which can cause problems with sound and video transmission Even after HDMI cable connections if no sound sound inte...

Page 24: ...io output sampling rate set it to 192 kHz y y If your TV does not support DTS sound source connect the playback source device to the HDMI IN or OPTICAL IN jack on the soundbar to listen to DTS audio 1 Connect HDMI IN jack on the back of the unit to HDMI OUT jack on the external device such as Blu ray disc player DVD player etc 2 Connect HDMI OUT TV ARC jack on the back of the unit to HDMI IN ARC j...

Page 25: ... devices to the OPTICAL IN jack Optical cable To the optical output jack of external device 1 Connect the OPTICAL IN jack on the back of the unit to optical out jack of your external device 2 Select the input source to OPT HDMI ARC by pressing F repeatedly You can see OPT on the display window if connecting normally between this unit and your device Before connecting the optical cable be sure to r...

Page 26: ...e USB function of this unit does not support some USB devices USB device requirement y y Devices which require additional program installation connected to a computer are not supported y y Do not extract the USB device while in operation y y For a large capacity USB it may take longer than a few minutes to be searched y y To prevent data loss back up all data y y The unit s USB Port cannot be conn...

Page 27: ...ights management cannot be played on the unit y y Video files in the USB storage device can not be played y y Depending on the performance of your USB device playback may not work well y y Folders and files on the USB are recognized as below A File Folder B C D E F G H I J a c b d ROOT y y If there is no file in a folder the folder will not appear y y File will be played from file A to file J one ...

Page 28: ...e control during playback and release it at the point you want to listen to Play repeatedly or randomly Press REPEAT on the remote control repeatedly Refer to the note for details about the display change Search a folder Press FOLDER W S on the remote control Resume playback This unit memorizes a current song which is played before changing the function or turning off the unit y y The resume point...

Page 29: ...is function press and hold SOUND EFFECT on the remote control To turn off this function press and hold SOUND EFFECT on the remote control and press it once again while ON TV REMOTE is scrolled y y Make sure that the sound output of your TV is set to External speaker y y This function does not operate on LG TV s magic remote control y y This function may not work well when some TV control functions...

Page 30: ...matically turned off if there is no signal for a certain period of time from the TV connected by LG Sound Sync Optical Wireless y y After the unit is turned on by AUTO POWER function it will be automatically turned off if there is no signal for a certain period of time from the external device y y If you turned off the unit directly it cannot be turned on automatically by AUTO POWER function Howev...

Page 31: ...set top box or etc device set to on or connected CEC supported device is turned on If you want to use the auto function change turn off SIMPLINK function on your LG TV It takes for about 30 seconds to turn off SIMPLINK y y If the Bluetooth connection lock function is set Bluetooth connection will be only available on Bluetooth and LG TV function Page 34 Note Quick Start This unit can stay in stand...

Page 32: ...ution Profile Listening to Music of a Bluetooth Device Before you start the pairing procedure make sure that the Bluetooth feature on your smart device is turned on Refer to your Bluetooth device s user guide Once a pairing operation is performed it does not need to be performed again 1 Select the Bluetooth function by pressing F repeatedly Appears BT and then READY in display window 2 Operate the...

Page 33: ...try pairing it again y y The sound may be interrupted when the connection has interference by the other electronic waves y y Pairing is limited to one Bluetooth device per unit and multi pairing is not supported y y Depending on the type of the device you may not be able to use the Bluetooth function y y You can enjoy Bluetooth function using smart phone MP3 Notebook etc y y The more distance betw...

Page 34: ...t up BT LOCK function to On this sound bar turns on by Auto Power function Turn off Auto Power function to prevent it Page 30 Note Using BLUETOOTH App y y Only Android OS is available to use LG Sound Bar app with this unit y y Additional data charges may apply according to your internet environment or mobile plan Note About LG Sound Bar App LG Sound Bar app brings a suite of new features to this u...

Page 35: ...later y y If you use LG Sound Bar app for operation there would be some differences between LG Sound Bar app and the supplied remote control Use the supplied remote control as necessary y y Depending on the Bluetooth device LG Sound Bar app may not work y y After connection of LG Sound Bar app music may be output from your device In this case try connecting procedure again y y If you operate the o...

Page 36: ...evice set top box Bluetooth device etc adjust volume level of the device No woofer sound y y The power cord of the subwoofer is not connected Plug the power cord into the wall outlet securely y y Pairing between the unit and the subwoofer gets disconnected Connect the unit and the subwoofer Page 18 The remote control does not work properly y y The remote control is too far from the unit Operate th...

Page 37: ...e select the available file system Page 26 NOTES to use wireless Symptoms Cause Solution This device may have wireless interference y y Wireless may not operate normally in weak signal area y y Please install the device close enough to wireless subwoofer y y Do not install the device on metal furniture for optimum performance Bluetooth device may malfunction or make noise in the following cases y ...

Page 38: ...such as BT Bluetooth HDMI etc and only DEMO indication is showing in the front display Unplug the power cord and plug it in again If that doesn t work after setting the volume to 2 press and hold F About 5 seconds on the main unit until the display indicates current selected function Remote Control does not work No response ...

Page 39: ...l DTS and the Symbol together DTS X and the DTS X logo are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights Reserved The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by LG Electronics is under license Other trademarks and trade names are those of their respective owners ...

Page 40: ...ating temperature 5 C to 35 C 41 F to 95 F Operating humidity 5 to 90 Bus Power Supply USB 5 V 0 500 mA Available Digital Input Audio Sampling Frequency 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 192 kHz Available Digital Input Audio format Dolby Atmos Dolby Audio DTS X DTS HD PCM Input Output OPTICAL IN 3 V p p Optical jack x 1 HDMI IN 19 Pin Type A HDMI connector x 1 HDMI OUT 19 Pin Type A HDMI conn...

Page 41: ... consumption Refer to the main label on the subwoofer Type 1 Way 1 Speaker Impedance 3 Ω Rated Input Power 220 W RMS Max Input Power 440 W RMS Dimensions W x H x D Approx 180 0 mm x 394 0 mm x 290 0 mm 7 0 inch x 15 5 inch x 11 4 inch y y Designs and specifications are subject to change without prior notice ...

Page 42: ... not use volatile liquids such as insecticide spray near the unit y y Wiping with strong pressure may damage the surface y y Do not leave rubber or plastic products in contact with the unit for a long period of time Cleaning the unit To clean the unit use a soft dry cloth If the surfaces are extremely dirty use a soft cloth lightly moistened with a mild detergent solution Do not use strong solvent...

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