3 Appendix
Appendix
8
Appendix
3
Troubleshooting
Symptoms
Cause & Solution
The Power does not turn on.
y
Plug the power cord into the wall outlet securely.
The remote control does not
work properly.
y
The remote control is not pointed at the remote sensor of the unit.
y
The remote control is too far from the unit.
y
There is an obstacle in the path between the remote control and the
unit.
y
The batteries in the remote control are exhausted.
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video connection securely.
y
Your TV may not support the resolution you have set on the unit.
Change the resolution to one that your TV accepts.
y
The unit’s HDMI OUT jack is connected to a DVI device that does not
support copyright protection.
Picture noise appears.
y
Set the resolution to one that your TV accepts.
There is no sound or the sound
is distorted.
y
Connect the audio connection securely.
y
The input source setting on the amplifier or the connection to the
amplifier is incorrect.
y
The sound volume is low.
y
Check that the connected amplifier is compatible with the audio
format output from the unit.
y
The unit’s HDMI OUT jack is connected to a DVI device. The DVI jack
does not accept audio signal.
y
Check the device connected to the unit’s HDMI OUT jack is
compatible with the audio format output from the unit.
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