LG SN11RG Owner'S Manual Download Page 1

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OWNER’S MANUAL

LG Wi-Fi

Sound Bar

Please read this manual carefully before operating your set and retain it for future
reference.

MODEL
SN11RG (SN11RG, SPN8-W, SPN11-SL, SPN11-SR)
SN11RG (SN11RG, SPN8M-W, SPN11M-SL, SPN11M-SR)

2104_Rev01

www.lg.com

Summary of Contents for SN11RG

Page 1: ... this manual carefully before operating your set and retain it for future reference MODEL SN11RG SN11RG SPN8 W SPN11 SL SPN11 SR SN11RG SN11RG SPN8M W SPN11M SL SPN11M SR 2104_Rev01 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...er heating The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product shall not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instruction has been adhered to CAUTION No naked flame sources such as lighted candles should be placed on the apparatus NOTICE For safety ...

Page 3: ...etting Started 3 Getting Started 1 Symbols Refers to alternating current AC 0 Refers to direct current DC Refers to class II equipment 1 Refers to stand by Refers to ON power Refers to dangerous voltage ...

Page 4: ...e 28 LG Sound Sync 29 Using an HDMI cable 30 ARC Audio Return Channel function 30 eARC Enhanced Audio Return Channel function 30 What is SIMPLINK 31 Additional information for HDMI 32 Optional equipment connection 32 DOLBY ATMOS 32 DTS X 33 HDMI IN connection 33 OPTICAL IN connection 34 USB connection 1 Getting Started 2 Safety Information 6 Introduction 7 Front panel 9 Rear panel 10 Remote contro...

Page 5: ...44 About BLUETOOTH 44 BLUETOOTH profiles 44 Listening to Music of a BLUETOOTH Device 47 Other operations 47 Using your TV remote control 47 AUTO POWER On Off 48 Auto function change 49 Standby mode 49 Standby mode 49 Networked standby mode 49 Reset the Speaker 4 Troubleshooting 50 Troubleshooting 50 General 52 Network 52 Application 53 NOTES to use wireless 53 NOTES to release Demo mode 5 Appendix...

Page 6: ...Getting Started 6 Getting Started 1 Introduction Symbol used in this manual Note Indicates special notes and operating features Caution Indicates cautions for preventing possible damages from abuse ...

Page 7: ... Wired OPT HDMI ARC HDMI IN 1 HDMI1 HDMI IN 2 HDMI2 USB USB You can use Bluetooth function after making Wi Fi network connection by using Google Home app o p Volume Adjusts volume level N Starts playback Pauses playback Mic mute Disables the detect voice recognition by pressing on the unit All the Google Assistant LED turns amber and The mic is muted is heard To cancel it press on the unit again G...

Page 8: ... the display window will brighten Precautions in using the touch buttons y y Use the touch buttons with clean and dry hands In a humid environment wipe out any moisture on the touch buttons before using y y Do not press the touch buttons hard to make it work If you apply too much strength it can damage the sensor of the touch buttons y y Touch the button that you want to work in order to operate t...

Page 9: ...L IN jack on the back of the unit to OPTICAL OUT jack on the TV C HDMI OUT TV eARC ARC Connect the HDMI OUT TV eARC ARC jack on the back of the unit to ARC jack on the TV D HDMI IN 1 HDMI IN 2 Connect HDMI IN jack on the back of the unit to HDMI OUT jack on the external device You can enjoy the sound and picture from HDMI connection on an external device ...

Page 10: ...h 4 and 5 matched correctly Risk of fire or explosion if the battery is replaced by an incorrect type a 1 Standby Switches the unit ON or OFF y y Networked standby It allows the unit to switch to standby mode To turn on Networked standby function Press 1 To turn off Networked standby function press 1 for about 3 seconds b VOL Volume o p Adjusts speaker volume ...

Page 11: ...mote control even by other company s product Page 47 To turn on or off the TV Remote function press and hold SOUND EFFECT for about 3 seconds and press it again Supported TV brands LG Panasonic Philips Samsung Sharp Sony Toshiba Vizio d C V Skip Press C or V to go to next or previous file e N Play Pause Starts playback Pauses playback f 8 Night time It is useful when you want to watch movies at lo...

Page 12: ... 6 R Rear 6 6 ROV Rear Top 6 6 TRE Treble 5 5 BAS Bass 5 5 y y Surround sound It allows you to enjoy surround sound with rear speakers Page 25 To turn on or off the surround sound press and hold for about 3 seconds and press it again l J Information You can display various information of the input source by pressing J Wi Fi Connected Application name BT Bluetooth Connected Bluetooth device name OP...

Page 13: ...Getting Started 13 Getting Started 1 Speakers position a b b c c d d e f f g g a Center speaker b Front speakers c Top speakers d Side speakers e Subwoofer f Rear top speakers g Rear speakers ...

Page 14: ...GHT Right channel y y If the sound bar covers the remote sensor of the TV please separate distance between the sound bar and TV by 10 15 cm 3 9 5 9 inch or more y y The illustration above may differ from actual units y y The wireless rear speakers are designed for a pair When installing the speakers make sure the position of the speakers that is marked on the rear of the speakers Note y y For best...

Page 15: ...ry or damage to the product y y When the unit is installed on a wall please make sure that a child does not pull any of connecting cables as it may cause it to fall Caution You can mount the main unit on a wall Because it is difficult to make a connection after installing this unit you should connect the cables before installation Caution Preparation materials Unit Wall bracket install guide Screw...

Page 16: ...ou should drill some holes A guide sheet Wall bracket install guide is supplied to drill Use the sheet to check the point to drill 3 Remove the Wall bracket install guide 4 Fix the brackets with screws A as shown in the illustration below 5 Put the unit on the brackets to match screw holes on the bottom of the unit 6 Fix the unit with the screws firmly To detach the unit perform it in reverse orde...

Page 17: ...pplied Wireless rear speakers Wall brackets Screws Screws A Wall plug Screws A and Wall Plugs are not supplied for mounting the unit We recommend the Hilti HUD 1 6 x 30 for the mounting Note 1 Fix the brackets with screws A to a suitable position on a wall 2 Put the wireless rear speaker on the bracket to fit the screw hole on the bottom of the speaker ...

Page 18: ...Getting Started 18 Getting Started 1 3 Fix the wireless surround speaker with the supplied screw firmly To detach the unit perform it in reverse order Note ...

Page 19: ...App The Google Home app allows you to use various functions of this speaker through your smart device Requirements before setup y y A wireless router must be connected to the internet A smart device such as Android or iOS devices must be connected to the wireless router via Wi Fi connection y y It needs Google account to use this app During connect Wi Fi this app may request to create Google accou...

Page 20: ...peaker name Follow the Edit speaker name Page 46 y y For more information on the setup visit the web site https support google com assistant answer 7538816 Note 3 When the speaker is properly connected to Wi Fi CONNECTED will appear on the display window with sound y y Depending on wireless router status it might not work well Wi Fi connection y y It is recommended that you use Wi Fi Group Play wi...

Page 21: ...es Optional You can organize the cable with cable ties 1 Hold the cables together with cable ties as shown below 2 Tighten cable ties y y After all connections are completed you can arrange cables as needed y y Cable ties are not provided Note ...

Page 22: ...the outlet 2 Turn on the sound bar The sound bar and the wireless subwoofer will be automatically connected Pairing is completed The green LED on the rear of the wireless subwoofer turns on Manually pairing wireless subwoofer When your connection is not completed you can check red LED on the wireless subwoofer and the wireless subwoofer does not make sound To solve the problem follow the steps bel...

Page 23: ... sound bar and the subwoofer away from the device ex wireless router microwave oven etc over 1 m 3 3 ft to prevent wireless interference 1 m 3 3 ft Note Wireless rear speakers connection LED indicator of wireless rear speakers LED Color Status Green Blink The connection is trying Green The connection is completed Red The wireless rear speakers are in standby mode or the connection is failed Off No...

Page 24: ...atically switch to standby mode in a few minutes after the sound bar is turned off When the wireless rear speakers is in standby mode the LED will turn on in red y y When you turn on the sound bar the wireless rear speakers will turn on and the LED will change to green and then the speakers make sound within a few seconds y y It takes a few seconds and may take longer for the main unit and the wir...

Page 25: ...puts sound When you turn off the surround function the speakers output sound as an original input sound channel To turn on surround function press and hold on the remote control for about 3 seconds and press it once again while OFF SURROUND is scrolled To turn off surround function press and hold on the remote control for about 3 seconds and press it once again while ON SURROUND is scrolled ...

Page 26: ...ct Input Output No rear speakers Rear speakers connected AI SOUND PRO 2 0 Ch 5 1 Ch 7 1 Ch or more BASS BLAST or BASS BLAST 2 0 Ch 5 1 Ch 7 1 Ch or more STANDARD 2 0 Ch 5 1 Ch 7 1 Ch or more MOVIE 2 0 Ch 5 1 Ch 7 1 Ch or more MUSIC 2 0 Ch 5 1 Ch 7 1 Ch or more ...

Page 27: ...No rear speakers Rear speakers connected AI SOUND PRO 2 0 Ch 5 1 Ch DTS Others 7 1 Ch or more BASS BLAST or BASS BLAST 2 0 Ch 5 1 Ch 7 1 Ch or more STANDARD 2 0 Ch 5 1 Ch DTS Others 7 1 Ch or more MOVIE 2 0 Ch 5 1 Ch 7 1 Ch or more MUSIC 2 0 Ch 5 1 Ch DTS Others 7 1 Ch or more ...

Page 28: ... connected by OPTICAL and ARC at the same time the ARC signal has a higher priority Note LG Sound Sync You can control some functions of this unit by your TV s remote control with LG Sound Sync It is compatible with the LG TV that supports LG Sound Sync Make sure of the LG Sound Sync logo is on your TV Controllable function by LG TV s remote control Volume up down mute y y You can also use the rem...

Page 29: ...ugh the speakers of this unit without connecting the optical cable 1 Connect the HDMI OUT TV eARC ARC jack on the back of the unit to ARC jack on the TV using an HDMI cable HDMI cable 2 Select the input source to OPT HDMI ARC by pressing F repeatedly You can see ARC or E ARC on the display window if connecting normally between this unit and your TV y y You can enjoy the TV audio through the speake...

Page 30: ...the TV For details about eARC or ARC function refer to your TV manual You must use the certified HDMI cable page 31 You must connect the HDMI OUT on the unit with HDMI IN of the TV that supports eARC or ARC function using an HDMI cable You can connect only one Sound bar to TV compatible with eARC or ARC What is SIMPLINK Some functions of this unit are controlled by the TV s remote control when thi...

Page 31: ...esolution of the connected component y y If the video output signal is abnormal when your personal computer is connected to HDMI IN jack change the resolution of your personal computer to 576p or 480p 720p 1080i or 1080p Note HDMI cable Checklist Some HDMI cables have poor signal transmission which can cause problems with sound and video transmission Even after HDMI cable connections if no sound s...

Page 32: ... y y If your TV does not support DTS sound source connect the playback source device to the HDMI IN or OPTICAL IN jack on the soundbar to listen to DTS audio 1 Connect HDMI IN 1 or HDMI IN 2 jack on the back of the unit to HDMI OUT jack on the external device such as Blu ray disc player DVD player etc 2 Connect HDMI OUT TV eARC ARC jack on the back of the unit to HDMI IN ARC jack on the TV 3 Selec...

Page 33: ...put jack of external devices to the OPTICAL IN jack Optical cable To the optical output jack of external device 1 Connect the OPTICAL IN jack on the back of the unit to optical out jack of your external device 2 Select the input source to OPT HDMI ARC by pressing F repeatedly You can see OPT on the display window if connecting normally between this unit and your device Before connecting the optica...

Page 34: ...sound bar does not have sound or the video on TV is not smooth the HDMI cable may be the problem Refer to the HDMI cable checklist Page 31 Note USB connection Connect USB memory device to the USB port on the back of the unit It is recommended that you purchase a USB gender separately for the convenience of USB insertion and extraction Recommended USB gender type USB 2 0 extension cable Note For mo...

Page 35: ...owings on this unit External HDD Card readers Locked devices Hard type USB devices USB hub Using USB extension cable iPhone iPod iPad Android device Playable file Sampling Frequency MP3 within 32 to 48 kHz OGG within 32 to 48 kHz AAC within 32 to 48 kHz FLAC 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz and 192 kHz 16 bit 24 bit WAV 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz and 192 kHz 1...

Page 36: ...he folder will not appear y y File will be played from file A to file J one by one y y Files will be played in order recorded and it may be different depending on the record circumstances y y This unit can display file or folder names that contain numbers or English characters only y y ROOT The first screen you can see when a this unit recognize the USB is ROOT Note ...

Page 37: ...o go to the beginning of the file Play repeatedly or randomly Press REPEAT on the remote control repeatedly Refer to the note for details about the display change Search a folder Press FOLDER W S on the remote control y y The resume point may be cleared when you pull out the power cord or removing the USB device from the unit y y Repeat Random playback operates as follows On Display Description OF...

Page 38: ...s your voice command 4 After a few seconds the Google Assistant will respond to your command y y The Google Assistant only responds to voice commands when you are using Wi Fi or BT Bluetooth as the input If you are using HDMI Optical ARC Optical Sound Sync or USB input then you must use the button to activate the Google Assistant y y Each time you use voice recognition say Hey Google or press Note...

Page 39: ...t changes to 26 Volume level increases or decreases by 10 i e 4 when you say volume up or volume down When you say numbers of 10 and less it is recommended to say percent to prevent too loud sound Note y y After connecting to Wi Fi this function is available to use If Google Assistant LED White blinks the speaker is not connected to Wi Fi Follow the Installing Google Home App and try again Page 19...

Page 40: ...t answer 7539991 Control smart home devices https support google com assistant answer 7540703 Create a shopping list https support google com assistant answer 7540969 Buy items on your shopping list https support google com assistant answer 7384588 speaker Set up and manage My Day https support google com assistant answer 7393908 speaker Listen to radio https support google com assistant answer 75...

Page 41: ...e commands with accurate and clear pronunciation Note Available voice commands LG TV Commands Action Turn on LG TV Turn LG TV on Power on LG TV Power LG TV on Turns on your LG TV Turn off LG TV Turn LG TV off Power off LG TV Power LG TV off Turns off your LG TV Channel up on LG TV LG TV channel up Next channel on LG TV Your LG TV changes the channel to up Channel down on LG TV LG TV channel down P...

Page 42: ... to MOVIE MUSIC Changes the sound effect to MUSIC BASS BLAST BASS BLAST PLUS Changes the sound effect to BASS BLAST BASS BLAST PLUS Display the input source information Displays the input source information on display window Enable Auto volume Disable Auto volume Turns on Auto volume function Turns off Auto volume function Enable Auto Power Disable Auto Power Turns on Auto power function Turns off...

Page 43: ...ote control Requirements y y A wireless router must be connected to the internet y y A smart device such as a smartphone or tablet must be connected to the wireless router via Wi Fi connection For more informations of LG Sound Bar follow the instructions of the application Note Installing LG Sound Bar App Through Apple App Store or Google Play Store 1 Tap the Apple App Store icon or Google Play St...

Page 44: ...ke sure that the Bluetooth feature on your smart device is turned on Refer to your Bluetooth device s user guide Once a pairing operation is performed it does not need to be performed again 1 Turn on the speaker and connect Wi Fi Follow Network connection Page 19 20 2 Select the Bluetooth function by pressing F repeatedly BT and then READY appears in the display window 3 Operate the Bluetooth devi...

Page 45: ...ound Bar off and back on Then follow the TV s on screen instructions y y Available TV LG TV models released after 2016 and some TVs may not work well Note y y This unit supports Bluetooth auto pairing However it does not operate in the case below When you restart this unit When you disconnect this unit by yourself When you disconnect this unit on the connected Bluetooth device y y The sound may be...

Page 46: ...ntrols connected BLUETOOTH device You can control the connected Bluetooth device from the unit play pause skip volume y y Only Android OS and iOS is available to use this function y y This function may not be supported depending on the Bluetooth device or some of TV operated differently y y You can control connected Bluetooth devices by voice recognition Follow the How to use Google Assistant Page...

Page 47: ...trol and press it once again while OFF AUTO POWER is scrolled To check the status of this function press AUTO POWER on the remote control To turn off this function press AUTO POWER on the remote control and press it once again while ON AUTO POWER is scrolled Turning on When you turn on your TV or an external device connected to this unit this unit recognizes the input signal and selects the suitab...

Page 48: ...ll change to a suitable function so you can listen to the sound through it When you try to connect a BLUETOOTH device When you try to connect your Bluetooth device to this unit Bluetooth function is selected Play your music on the Bluetooth device This unit does not change the function to optical if SIMPLINK of the connected TV Bluray disc player set top box or etc device set to on or connected CE...

Page 49: ...andby mode Option 1 When music is not played and buttons are not pressed for 15 minutes the speaker switches to the Networked standby mode Then GOOD BYE appears on the display window Option 2 If you press 1 the speaker switches to the Networked standby mode Then GOOD BYE appears on the display window Reset the Speaker If the speaker doesn t respond reset the speaker Press and hold the on the unit ...

Page 50: ...s the function selected properly y y Check the input source and select the correct input source No woofer sound Is the subwoofer plugged in y y Plug the power cord of subwoofer into the wall outlet securely Is pairing between the unit and the subwoofer disconnected y y Connect the unit and the subwoofer Page 22 The remote control does not work properly Is the remote control too far from the unit y...

Page 51: ...ff Night Time mode USB is not recognized y y Format the USB device and connect it again When formatting the USB device select the available file system Page 35 Bluetooth pairing does not work well y y Be sure your Bluetooth device is on y y Switch Bluetooth off and on again on your Bluetooth device then try pairing again y y Remove the obstacle in the path of the Bluetooth device and the unit y y ...

Page 52: ...ck that the speaker and your smart device are connected to same Wi Fi Wi Fi connection does not work well If you restart the router y y You need to turn the speaker s power off and on again If you install new router y y You need to perform a factory set and setup the network connection for speaker Application Symptoms Cause Solution The application doesn t work properly Does an error occur when ac...

Page 53: ...ireless LAN a medical equipment or a microwave using same frequency make the distance between the products as far away as possible each other y y When connecting the device to the Bluetooth device make the distance between the products as close as possible each other y y When the device gets too far from the Bluetooth device the connection is disconnected and also malfunction may occur NOTES to re...

Page 54: ...g on the operating system and or the manufacturer of the smart device and PC Trademarks and licenses All other trademarks are trademarks of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are Trademarks of dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Sym...

Page 55: ... 48 kHz 88 2 kHz 96 kHz 192 kHz Available Digital Input Audio format Dolby Atmos Dolby Audio DTS X DTS HD PCM Input Output OPTICAL IN 3 V p p Optical jack x 1 HDMI IN 1 HDMI IN 2 19 Pin Type A HDMI connector x 2 HDMI OUT 19 Pin Type A HDMI connector x 1 4K Sources dependent on HDCP 2 3 are supported at 4K resolutions Amplifier RMS Output Total 770 W RMS Front 50 W RMS x 2 4 Ω at 1 kHz THD 10 Cente...

Page 56: ... Fi networks Wireless Rear speakers Each Power requirements Refer to the main label on the wireless rear speakers Power consumption Refer to the main label on the wireless rear speakers Type Rear Speaker 1 way 1 speaker Rear top speaker 1 way 1 speaker Impedance Rear Speaker 3 Ω Rear top speaker 3 Ω Rated Input Power Rear Speaker 50 W RMS Rear top speaker 50 W RMS Max Input Power Rear Speaker 100 ...

Page 57: ...widgets applications products and other content Content and all services and offerings Services provided or made available by or through any third party each a Service Provider is the sole responsibility of the Service Provider from whom it originated The availability of and access to Content and Services furnished by the Service Provider through the LGE Device are subject to change at any time wi...

Page 58: ...ail request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information For more information about Google s open source visit device settings of Google Home app Disclaimers Google Google Home Google Play Chromecast built in and other related marks and logos are trademarks of Google LLC Th...

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