LG SJ5B Owner'S Manual Download Page 34 | Manualshive

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Troubleshooting

34

Troubleshoo

ting

4

NOTES to release Demo mode

PROBLEM

CAUSE & CORRECTION

Can not change input source with

F

button such as

BT (Bluetooth), HDMI etc. and only [DEMO] indication

is showing in the front display.

y

Unplug the power cord and plug it in again. If that
doesn’t work, press and hold

F

button (About

15 seconds) on the main unit until the display
indicates current selected function.

Remote Control does not work. (No response)

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Summary of Contents for SJ5B

Page 1: ...L Wireless Sound Bar Please read this manual carefully before operating your set and retain it for future reference MODEL SJ5B SJ5B SPJ5 W Copyright 2018 LG Electronics Inc All Rights Reserved www lg com MFL69759848 ...

Page 2: ...R MOISTURE CAUTION The device shall not be exposed to water dripping or splashing and no objects filled with liquids such as vases shall be placed on the device WARNING Do not install this equipment in a confined space such as a book case or similar unit CAUTION Do not use high voltage products around this product ex Electrical swatter This product may malfunction due to electrical shock CAUTION N...

Page 3: ...nnecting device In case of an emergency the Power Plug must remain readily accessible NOTICE For safety marking information including product identification and power supply ratings please refer to the main label on the bottom or the other surface of the product This device is equipped with a portable battery or accumulator Safety way to remove the battery from the equipment Remove the old battery...

Page 4: ...licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email req...

Page 5: ...ble file 3 Operating 23 Basic operations 23 USB operation 24 Other operations 24 AV Sync 24 Turn off the sound temporarily 24 Auto display dimmer 24 Using your TV remote control 25 Auto power down 25 AUTO POWER On Off 26 Auto function change 26 Quick Start 27 Using BLUETOOTH technology 27 Listening to music stored on the Bluetooth devices 28 BLUETOOTH connection lock BT Lock 29 Using BLUETOOTH App...

Page 6: ...und Sync Controls volume level of this unit by the remote control of your LG TV that is compatible with LG Sound Sync BLUETOOTH Listens to music stored on your Bluetooth device Introduction Symbols used in this manual Note Indicates special notes and operating features Caution Indicates cautions for preventing possible damages from abuse ...

Page 7: ...OL o p Adjusts speaker volume Night mode Turns on or off Night mode Mute Mutes the sound Adjusts sound level of subwoofer treble and bass Refer to the page 31 b C V Skip Search Skips Fast backward or Forward Searches for a section within a file dM Play Pause Starts playback Pauses playback FOLDER o p Searches a folder on USB device REPEAT Listens to your files repeatedly or randomly AUTO VOL Turns...

Page 8: ...buttons are located on the rear Front panel A o p Volume Adjusts volume level F Function Selects the function and input source 1 Standby On B DC IN AC adapter input C OPTICAL IN Optical input D PORTABLE IN Portable input E USB F HDMI OUT TV ARC IN HDMI output input Rear panel ...

Page 9: ...and connect it to the device you want Refer to pages 14 22 y y For best performance of wireless connection such as Bluetooth or wireless subwoofer do not install the unit on Metallic furniture because wireless connection communicates through a module positioned on the bottom of the unit y y Be careful not to make scratches on the surface of the Unit Subwoofer when installing or moving them Caution...

Page 10: ...eparation materials Unit Wall bracket install guide Screws Screws A Wall plug Wall brackets Not supplied 1 Match the TV s BOTTOM EDGE of Wall bracket install guide with the bottom of TV and attach to the position 2 When you mount it on a wall concrete use the wall plugs You should drill some holes A guide sheet Wall bracket install guide is supplied to drill Use the sheet to check the point to dri...

Page 11: ...ws firmly To detach the unit perform it in reverse order Note y y Do not install this unit upside down It can damage the parts of this unit or be the cause of personal injury y y Do not hang onto the installed unit and avoid any impact to the unit y y Secure the unit firmly to the wall so that it does not fall off If the unit falls off it may result in an injury or damage to the product y y When t...

Page 12: ...e damage to the device and void your warranty Caution Wireless subwoofer connection LED indicator of wireless subwoofer LED Color Status Green Blink Attempting to make connection Green The connection is completed Red The wireless subwoofer is in standby mode or the connection is failed Off No display The power cord of wireless subwoofer is disconnected Setting up the wireless subwoofer for the fir...

Page 13: ...oofer turns on y y It takes a few seconds and may take longer for the main unit and the subwoofer to communicate with each other and make sounds y y The closer the main unit and the subwoofer the better sound quality It is recommended to install the main unit and the subwoofer as close as possible and avoid the cases below There is a obstacle between the main unit and the subwoofer There is a devi...

Page 14: ...lly between this unit and your TV y y Before connecting the optical cable be sure to remove the protection plug cover if your cable has the cover y y You can enjoy the TV audio through the speakers of this unit In the case of some TV models you must select the external speaker option from the TV menu For details reference your TV user manual y y Set up the sound output of TV to listen to the sound...

Page 15: ...his unit and the connection in the cases below when using LG Sound Sync The unit is turned off Changing from one function to another Disconnecting the optical cable Disconnecting the wireless connection caused by interference or distance y y The amount of time to turn off this unit is different depending on your TV when you set AUTO POWER function to ON y y The details of the TV settings menu may ...

Page 16: ...ing 1 on the remote control or unit LG Sound Sync Wireless will be disconnected To use this function again you should reconnect the TV and the unit Note Using an HDMI cable If you connect this unit to a TV that supports HDMI CEC and ARC Audio Return Channel you can enjoy the TV audio through the speakers of this unit without connecting the optical cable Please refer to your TV user manual when you...

Page 17: ...on Your TV must support the HDMI CEC and ARC function and the HDMI CEC and ARC must be set to On The setting method of HDMI CEC and ARC may differ depending on the TV For details about ARC function refer to your TV manual You must use the HDMI cable Type A High Speed HDMI cable with Ethernet You must connect the HDMI OUT on the unit with HDMI IN of the TV that supports ARC function using an HDMI c...

Page 18: ...hange the video resolution in the HDMI IN mode Change the video resolution of the connected component y y If the video output signal is abnormal when your personal computer is connected to HDMI IN jack change the resolution of your personal computer to 576p or 480p 720p 1080i or 1080p Note HDMI cable Checklist Some HDMI cables do not support the ARC function this can result in no sound output When...

Page 19: ...nit repeatedly For enjoying both sound and picture You can enjoy both sound and picture from the external device you connect HDMI cable HDMI cable 1 Connect HDMI IN jack on the back of the unit to HDMI OUT jack on the external device such as Blu ray disc player DVD player etc 2 Connect HDMI OUT TV ARC jack on the back of the unit to HDMI IN jack on the TV 3 Select the input source to HDMI by press...

Page 20: ...cting normally between this unit and your device Before connecting the optical cable be sure to remove the protection plug cover if your cable has the cover Note Portable In connection MP3 player etc Portable cable Listening to music from your portable player The unit can be used to play the music from many types of portable players or external devices 1 Connect the portable player to the PORTABLE...

Page 21: ...ome USB devices USB device requirement y y Devices which require additional program installation connected to a computer are not supported y y Do not extract the USB device while in operation y y For a large capacity USB it may take longer than a few minutes to be searched y y To prevent data loss back up all data y y This unit recognizes up to 2000 files y y The unit s USB Port cannot be connecte...

Page 22: ...ghts management cannot be played on the unit y y Video files in the USB storage device can not be played y y Depending on the performance of your USB device playback may not work well y y Folders and files on the USB are recognized as below A File Folder ROOT B C D E F G H I J a c b d y y If there is no file in a folder the folder will not appear y y File will be played from file A to file J one b...

Page 23: ...ack and release it at the point you want to listen to Play repeatedly or randomly Press REPEAT on the remote control repeatedly the display will be changed in the following order OFF ONE FOLDER ALL SHUFFLE Search a folder Press FOLDER o p on the remote control Resume playback This unit memorizes a current song which is played before changing the function or turning off the unit y y The resume poin...

Page 24: ... press any button the display window will be brighten Using your TV remote control You can control some functions of this unit by your TV s remote control even by another company s product Controllable functions are volume up down and mute Press and hold AV SYNC on the remote control for about 2 seconds ON TV REMOTE appears and you can control this unit by your TV remote control To check the statu...

Page 25: ...he TV connected by LG Sound Sync Optical Wireless y y After the unit is turned on by AUTO POWER function it will be automatically turned off if there is no signal for a certain period of time from the external device y y If you turned off the unit directly it cannot be turned on automatically by the AUTO POWER function However the unit can be turned on by the AUTO POWER function when an optical si...

Page 26: ... change the function to Optical if SIMPLINK of the connected TV Blu ray disc player set top box or etc device is set to on or connected CEC supported device is turned on y y If you want to use the auto function change trun off SIMPLINK function on your LG TV It takes for about 30 seconds to turn off SIMPLINK y y If the Bluetooth connection lock function is set the Bluetooth connection will only be...

Page 27: ... stored on the Bluetooth devices Pairing your unit and a BLUETOOTH device Before you start the pairing procedure make sure that the Bluetooth feature is turned on in your Bluetooth device Refer to your Bluetooth device s user guide Once a pairing operation is performed it does not need to be performed again 1 Select the input source to BT Bluetooth by pressing F button on the remote control or uni...

Page 28: ...phone MP3 Notebook etc y y The more distance between the unit and the Bluetooth device the lower the sound quality becomes Note y y Bluetooth connection will be disconnected when the unit is turned off or the Bluetooth device gets far from the unit y y When the Bluetooth connection is disconnected connect the Bluetooth device to the unit again y y When the unit is not connected READY appears in th...

Page 29: ...r Bluetooth device has a scanning software application If you don t have one download one from Google Android Market Google Play Store y y Depending on the area QR code may not work Note Install Music Flow Bluetooth App through Google Android Market Google Play Store 1 Tap the Google Android Market Google Play Store icon 2 In the search bar type in Music Flow Bluetooth and then tap search 3 In the...

Page 30: ...r change the settings on your Bluetooth device while using Music Flow Bluetooth app Music Flow Bluetooth app may operate abnormally y y When Music Flow Bluetooth app operates abnormally check your Bluetooth device and the connection of Music Flow Bluetooth app and then try to connect again y y Depending on the smart phone s operating system you have some differences for Music Flow Bluetooth operat...

Page 31: ...mode after switching the input sometimes even after the sound file changed y y Sound effect order may be different depending on the regional option Note Adjust volume level automatically This unit supports auto volume function that automatically adjusts the volume level When the output sound is too loud or too low press AUTO VOL on the remote control So you can enjoy the sound with appropriate lev...

Page 32: ...device Set Top Box Bluetooth device etc adjust volume level of the device No woofer sound y y The power cord of the subwoofer is not connected Plug the power cord into the wall outlet securely y y Pairing between the unit and the subwoofer has disconnected Connect the unit and the subwoofer Refer to the page 12 The remote control does not work properly y y The remote control is too far from the un...

Page 33: ...EM CAUSE CORRECTION This device may have wireless interference y y Wireless may not operate normally in weak signal area y y Please install the device close enough to wireless subwoofer y y Do not install the device on metal furniture for optimum performance Bluetooth device may malfunction or make noise in the following cases y y When any part of your body makes contact with the transceiver of th...

Page 34: ...ith F button such as BT Bluetooth HDMI etc and only DEMO indication is showing in the front display y y Unplug the power cord and plug it in again If that doesn t work press and hold F button About 15 seconds on the main unit until the display indicates current selected function Remote Control does not work No response ...

Page 35: ...ted DTS the Symbol DTS and the Symbol together are registered trademarks and DTS Digital Surround is a trademark of DTS Inc DTS Inc All Rights Reserved The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by LG Electronics is under license Other trademarks and trade names are those of their respective owners The terms HDMI and HDMI High Definition Multimed...

Page 36: ... humidity 5 to 90 Bus Power Supply 5 V 0 500 mA Available Digital Audio In Sampling Frequency 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz Available Digital Audio In format Dolby Audio DTS Digital Surround PCM Input Output OPTICAL IN Digital audio in 3 V p p Optical jack x 1 PORTABLE IN Portable in 0 32 Vrms 3 5 mm stereo jack x 1 HDMI IN 19 Pin Type A HDMI connector x 1 HDMI OUT 19 Pin Type A HDMI conn...

Page 37: ...less subwoofer Power consumption Refer to the main label on the wireless subwoofer Type 1 Way 1 Speaker Impedance 3 Ω Rated Input Power 200 W RMS Max Input Power 400 W RMS Dimensions W x H x D Approx 171 mm x 320 mm x 252 mm y y Designs and specifications are subject to change without prior notice ...

Page 38: ... y Do not use volatile liquids such as insecticide spray near the unit y y Wiping with strong pressure may damage the surface y y Do not leave rubber or plastic products in contact with the unit for a long period of time Cleaning the unit To clean the player use a soft dry cloth If the surfaces are extremely dirty use a soft cloth lightly moistened with a mild detergent solution Do not use strong ...

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