LG SIGNATURE WM9500H A Series, Owner'S Manual

Page: 47 / 116

47 TROUBLESHOOTING
ENGLISH
Performance
Problem Possible Cause Solutions
Wrinkling
Washer not unloaded promptly.
•
Always remove items from the washer as soon
as the cycle is complete.
Washer overloaded.
•
The washer can be fully loaded, but the drum
should not be tightly packed with items. The lid
of the washer should close easily.
Hot and cold water inlet hoses are reversed.
•
Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
Staining
Bleach or softener dispensed too soon.
•
Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
Always measure bleach to prevent overfilling
- one cup maximum. Dispenser drawer closed
too quickly causing softener to dispense
immediately.
Bleach or softener was added directly to the
wash load in the drum.
•
Always use the dispensers to ensure that
laundry products are properly dispensed at the
right time in the cycle.
Washer was not unloaded promptly.
•
Always remove items from the washer as soon
as possible after the cycle is complete.
Clothes were not properly sorted.
•
Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly
soiled items.
Poor stain
removal
Proper options not selected.
•
Heavier soils and tougher stains may require
extra cleaning power. Select the Soak or Stain
Care feature to boost the cleaning power of the
selected cycle.
Previously set stains.
•
Articles that have previously been washed may
have stains that have been set. These stains
may be difficult to remove and may require
hand washing or pre-treating to aid in stain
removal.
Odor
This odor is caused by the rubber attached
to the washing machine.
•
It is the normal odor of new rubber and will
disappear after the machine has been run a
few times.
If the rubber door gasket and door seal area
are not cleaned regularly, odors can occur
from mold or foreign substances.
•
Be sure to clean the gasket and door seal
regularly and check under the door seal for
small items when unloading the washer.
Odors can occur if foreign substances are
left in the drainage pump filter.
•
Be sure to clean the drainage pump filter
regularly.
Odors can occur if the drainage hose is not
properly installed, causing siphoning (water
flowing back inside the washing machine).
• When installing the drainage hose, be sure that
it doesn’t become kinked or blocked.
Using the dry function, odors can occur from
lint and other laundry matter sticking to the
heater. (Dryer model only)
• This is not a malfunction.
A particular odor can occur from drying wet
clothes with hot air. (Dryer model only)
•
The odor will disappear after a short while.