LG S4NW36R43EA, Owner'S Manual

Page: 29 / 40

29
SMART FUNCTIONS
EN
Using LG ThinQ Application
Things to check before using LG
ThinQ
• For appliances with the or ThinQ logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a
long time to register or installation may
fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work
properly depending on the Internet service
provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set to
WEP , you may fail to set up the network.
Please change it to other security protocols
( WPA2 is recommended) and register the
product again.