LG RVT-B149BS Owner'S Manual Download Page 33

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TROUBLESHOOTING

ENGLISH

Parts & Features

Noises

Wi-Fi

Symptoms

Possible Cause & Solution

The inside lamp in the

appliance does not

turn on.

Lamp failure

• Close the door and re-open. If the lamp does not turn on, please contact

the LG Electronics customer information centre. Do not attempt removal

of the lamp.

Symptoms

Possible Cause & Solution

The appliance is noisy

and generates

abnormal sounds.

Is the appliance installed on a weak floor or improperly levelled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the

appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Symptoms

Possible Cause & Solution

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then

LG ThinQ

Mobile data for your smartphone is turned on.

• Turn off the

Mobile data

of your smartphone and register the appliance

using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English

letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your Internet service provider or the router

manufacturer.

global_main.book.book Page 33 Tuesday, June 14, 2022 8:41 AM

Summary of Contents for RVT-B149BS

Page 1: ...stallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71817207 Rev 02_061422 www lg com Copyright 2021 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Tuesday June 14 2022 8 41 AM ...

Page 2: ... Before Installation 11 Levelling the Appliance 11 Turning on the Power 12 Moving the Appliance for Relocation 12 OPERATION Before Use 13 Product Features 15 Control Panel 18 Water Dispenser 21 Icemaker 22 Automatic Icemaker 24 Fridge Drawer 25 Door Basket 25 Shelf 25 SMART FUNCTIONS LG ThinQ Application 27 Smart Diagnosis 28 MAINTENANCE Cleaning 30 TROUBLESHOOTING Before Calling for Service 31 gl...

Page 3: ...is appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructi...

Page 4: ...ation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit Refrigerant leaking out of the pipes could ignite or cause an explosion If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service...

Page 5: ...bstances toothpaste alcohol thinner benzene flammable liquid abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics custom...

Page 6: ...xpose the rear of the appliance when installing Install the appliance in a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean agains...

Page 7: ... power cord rating or higher and use the multi socket outlet only for the appliance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug d...

Page 8: ...e is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flamm...

Page 9: ... not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Pre...

Page 10: ...he shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage global_main book book Page 10 Tuesday June 14 2022 8 41 AM ...

Page 11: ...the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Levelling the Appliance Adjusting the Levelling Leg If the appliance seems unsteady or the doors do not close easily adjust th...

Page 12: ...iance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than...

Page 13: ...ian from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent de...

Page 14: ...there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the ...

Page 15: ...h and icecream d Moving Icemaker 1 This is where ice is manually produced and stored You can slide the icemaker along the shelf from side to side to any desired position e Freezer Temperature Controller 1 This controller regulates the air flow to the freezer compartment by setting it to a suitable balance f Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food whi...

Page 16: ...g Cold air comes out to keep the fridge door basket cool m Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height n Bottom Shelf Stores refrigerated foods and fresh foods CAUTION Do not store any items at the front of the bottom shelf...

Page 17: ... can move it to and use it at a desired position as needed However do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetables drawer global_main book book Page 17 Tuesday June 14 2022 8 41 AM ...

Page 18: ...e fridge temperature Press this button for 3 seconds When the left LED light lit press the Fridge button repeatedly to select a desired temperature between 1 C and 7 C Press this button for 3 seconds to disable Convertible function as LED light off c Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner t...

Page 19: ...urn off automatically for energy saving If any finger or skin comes into contact with the control panel while cleaning it the button function may operate Control Panel 2 Inside the Fridge 1 Type A a Freezer Press this button repeatedly to select a desired temperature between Cold and Coldest The default freezer temperature is e b Convertible You can set the freezer temperature to the same range as...

Page 20: ...mmended Control Panel 3 Inside the Freezer 1 Turn the dial to select a desired temperature between Min and Max NOTE For optimal food preservation increasing or decreasing one level from the default temperature is recommended Setting the Freezer Temperature Level 1 5 The temperature can be adjusted from level 1 to level 5 Level 3 is recommended You can lower the temperature by turning the controlle...

Page 21: ...er Press the paddle a of the water dispenser to get cold water CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls NOTE If the cup rim is small water may splash out of the glass or miss it completely Cleaning the Dispenser Wipe the entire area with a damp cloth The dispenser may become wet easily due to spilled water Wipe the dispenser outlet fre...

Page 22: ...aning the Water Tank 1 Remove the water tank cover 2 Empty the water tank 3 Hold the water tank with both hands and pull it up 4 Remove the water valve a in the water tank by turning it clockwise 5 Clean the water tank and the water valve in running water Wipe the inside and outside of the water tank and the fridge door with a clean cloth 6 Mount the water tank in the reverse order of the removal ...

Page 23: ...h water NOTE You can remove the ice maker to create more space inside the freezer compartment if you do not use it If the ice tray is overfilled the ice cubes may stick together and be difficult to remove Ice can be removed more easily by pouring water on the ice tray Using the Ice Tray This is where ice is manually produced Fill the ice tray with water up to the marked water line WARNING Fill wit...

Page 24: ... automatic icemaker can automatically make 6 cubes at a time 30 50 cubes within a 24 hour period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc Turning the Automatic Icemaker On or Off To turn the automatic icemaker On Off press the Ice On Off button...

Page 25: ...awer in the reverse order of the removal process CAUTION Remove all food from inside the appliance otherwise injuries can be caused by the weight of stored foods Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door basket in the reverse order of the removal process Shelf Removing Refitting the Shelf 1 Hold the both side ...

Page 26: ...26 OPERATION CAUTION Do not place food on the marked area a of the bottom shelf The fridge door may not close completely global_main book book Page 26 Tuesday June 14 2022 8 41 AM ...

Page 27: ...comes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider...

Page 28: ...inQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code that is contained in this...

Page 29: ...do not close and open the door 5 times within 8 seconds the time will be reset Then you have to close and open the door 5 times again 3 Open both fridge and freezer door and then hold the phone on the upper right speaker hole 4 After the data transfer is complete the diagnosis will be displayed in the application Control Panel 2 Inside the Fridge 1 1 Open the fridge door 2 Close and open the fridg...

Page 30: ...commended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainl...

Page 31: ...frigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food fir...

Page 32: ...liance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or se...

Page 33: ...liance Remove the object on top of the appliance Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobil...

Page 34: ...e and the router is too far If the distance between the appliance and the router is too far the signal may be weak and the connection may not be configured correctly Move the location of the router so that it is closer to the appliance Symptoms Possible Cause Solution global_main book book Page 34 Tuesday June 14 2022 8 41 AM ...

Page 35: ...Memo global_main book book Page 35 Tuesday June 14 2022 8 41 AM ...

Page 36: ...Memo global_main book book Page 35 Tuesday June 14 2022 8 41 AM ...

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