ENGLISH
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TROUBLESHOOTING
Problem
Possible Causes
Solutions
Icemaker is not making
enough ice (continued).
Doors are opened often or for long periods
of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the freezer is
too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will
be affected.
Dispensing water slowly. Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every six months.
•
When the water filter indicator turns on.
•
When the water dispenser output decreases.
•
When the ice cubes are smaller than normal.
•
Reverse osmosis filtration system is used.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber.
Low house water supply pressure.
The water pressure must be between 20 and 125
psi on models without a water filter and between 40
and 125 psi on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Not dispensing ice.
Doors are not closed completely.
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the dispenser.
Infrequent use of the ice dispenser will cause the
cubes to stick together over time, which will prevent
them from properly dispensing. Check the ice bin
for ice cubes clumping/sticking together. If they are,
break up the ice cubes to allow for proper operation.
The delivery chute is clogged with frost or
ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or
ice fragment buildup.
The dispenser display is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff
(arm/sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refill the bin.
