122
A
P
P
EN
D
IX
APPENDIX
TROUBLESHOOTING
The operation does not work normally.
The remote control
doesn’t work
■
Check to see if there is any object between the product and the
remote control causing
■
obstruction. Ensure you are pointing the remote control directly at
the set.
■
Ensure that the batteries are installed with correct polarity (+ to +, - to
-).
■
Ensure that the correct remote operating mode is set: TV, VCR, etc.
■
Install new batteries.
Power is suddenly
turned off
■
Is the sleep timer set?
■
Check the power control settings. Power interrupted.
■
If the Monitor set is switched on and there is no input signal, it will
switch off automatically after 15 minutes to save the power
consumption.
■
When a broken file was played in the USB mode, the Monitor set
may turn off. Please check the file in your usb storage.
■
Except the screen off mode of the energy saving menu.
The video function does not work.
No picture &No sound
■
Check whether the product is turned on.
■
Try another channel. The problem may be with the broadcast.
■
Is the power cord inserted into wall power outlet?
■
Check your antenna direction and/or location.
■
Test the wall power outlet, plug another product’s power cord into
the outlet where the product’s power cord was plugged in.
Picture appears slowly
after switching on
■
This is normal, the image is muted during the product startup pro-
cess. Please contact your service centre, if the picture has not
appeared after five minutes.
No color, poor colour,
or poor picture
■
Adjust Colour in menu option.
■
Keep a sufficient distance between the product and the VCR.
■
Try another channel. The problem may be with the broadcast.
■
Are the video cables installed properly?
■
Activate any function to restore the brightness of the picture.
Horizontal/vertical bars
or picture shaking
■
Check for local interference such as an electrical appliance or power
tool.
Poor reception on
some channels
■
Station or cable product experiencing problems, tune to another
station.
■
Station signal is weak, reorient antenna to receive weaker station.
■
Check for sources of possible interference.
Lines or streaks
in pictures
■
Check antenna (Change the direction of the antenna).
No picture
when connecting HDMI
■
If an HDMI cable doesn’t support High Speed HDMI, it can cause
flickers or no screen display. In this case, use the latest cables that
support High Speed HDMI.
