34
ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
The software version can be updated for improvement in performance.Customer needs to ensure the
compatibility of customer’s equipment with LGE software. If needed, please consult with LGE and
upload revised software version according to the guidance provided by LGE.
Problem
Solution
Cannot control the TV with the
remote control.
y
Check the remote control sensor on the product and try
again.
y
Check if there is any obstacle between the product and
the remote control.
y
Check if the batteries are still working and properly
installed ( to , to ).
No image display and no sound
is produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by
connecting other products.
The TV turns off suddenly.
y
Check the power control settings. The power supply
may be interrupted.
y
Check if the
Sleep Timer
or
Off Time
feature is
activated in the
TIME
settings.
When connecting to the PC
(RGB/HDMI/DVI),
No signal
or
Invalid Format
is displayed.
y
Turn the TV off/on using the remote control.
y
Reconnect the RGB/HDMI cable.
y
Restart the PC with the TV on.
