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TROUBLESHOOTING
Customer Care and Service
Contact an LG Electronics customer information centre.
• To find information on LG authorized service centre, visit our website at
www.lg.com.
• Only qualified service personnel from LG authorized service centre should
disassemble, repair, or modify the appliance.
• Spare parts referenced in Eco design regulation are available for 7 years (only door
gaskets are available for 10 years).
• To purchase spare parts, contact an LG Electronics customer information centre or
our website at www.lg.com.
NOTE
• For more information about the energy efficiency of the appliance, visit lg.com/
global/support/cedoc/cedoc and search using the model name (valid from 1st
March 2021).
• Scan the QR code on the energy label supplied with the appliance, which provides
a web link to the information related to the performance of the appliance in the LG
Website. Keep the energy label for reference and all other documents supplied with
the appliance (valid from 1st March 2021).
• The model name can be found on the rating label of the appliance.
• This product contains a light source of energy efficiency class G.
Vibrating
If the side or back of the appliance is touching a cabinet or
wall, some of the normal vibrations may make an audible
sound.
• To eliminate the noise, make sure that the sides and back do
not make any contact with any wall or cabinet.
Symptoms
Possible Cause & Solution
