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34

SMART FUNCTIONS

EN

Using LG SmartThinQ 

Application

Things to check before using LG 

SmartThinQ

 

For appliances with the 

 or 

 logo

1

Check the distance between the appliance 

and the wireless router (Wi-Fi network).

 

If the distance between the appliance and 

the wireless router is too far, the signal 

strength becomes weak. It may take a 

long time to register or installation may 

fail.

2

Turn off the 

Mobile data

 or 

Cellular Data

 

on your smartphone.

 

For iPhones, turn data off by going to 

Settings

 → 

Cellular

 → 

Cellular Data

.

3

Connect your smartphone to the wireless 

router.

NOTE

 

To verify the Wi-Fi connection, check that 

Wi-Fi

   icon on the control panel is lit.

 

The appliance supports 2.4 GHz Wi-Fi 

networks only. To check your network 

frequency, contact your Internet service 

provider or refer to your wireless router 

manual.

 

LG SmartThinQ is not responsible for any 

network connection problems or any faults, 

malfunctions, or errors caused by network 

connection.

 

If the appliance is having trouble connecting to 

the Wi-Fi network, it may be too far from the 

router. Purchase a Wi-Fi repeater (range 

extender) to improve the Wi-Fi signal strength.

 

The Wi-Fi connection may not connect or may 

be interrupted because of the home network 

environment.

 

The network connection may not work 

properly depending on the Internet service 

provider.

 

The surrounding wireless environment can 

make the wireless network service run slowly.

 

The appliance cannot be registered due to 

problems with the wireless signal 

transmission. Unplug the appliance and wait 

about a minute before trying again.

 

If the firewall on your wireless router is 

enabled, disable the firewall or add an 

exception to it.

 

The wireless network name (SSID) should be 

a combination of English letters and numbers. 

(Do not use special characters.)

 

Smartphone user interface (UI) may vary 

depending on the mobile operating system 

(OS) and the manufacturer.

 

If the security protocol of the router is set to 

WEP

, you may fail to set up the network. 

Please change it to other security protocols 

(

WPA2

 is recommended) and register the 

product again.

Open Source Software Notice 

Information

To obtain the source code under GPL, LGPL, 

MPL, and other open source licenses, that is 

contained in this product, please visit http://

opensource.lge.com.
In addition to the source code, all referred 

license terms, warranty disclaimers and 

copyright notices are available for download.
LG Electronics will also provide open source 

code to you on CD-ROM for a charge covering 

the cost of performing such distribution (such as 

the cost of media, shipping, and handling) upon 

email request to [email protected]. This 

offer is valid for a period of three years after our 

last shipment of this product. This offer is valid 

to anyone in receipt of this information.

Summary of Contents for LS65SXTAF

Page 1: ...w lg com OWNER S MANUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...onnecting the Water Line For Plumbed models Only 18 OPERATION 20 Parts and Functions 20 Notes for Operation 24 Using Control Panel 26 Water Dispenser Tank Non plumbed models only 28 Water and Ice Dispenser 29 Automatic Icemaker 30 InstaView Function 32 Door in Door Optional 32 Fresh Vegetable Drawer Optional 33 Other Functions 33 SMART FUNCTIONS 34 Using LG SmartThinQ Application 34 Using Smart Di...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...uire at an LG Electronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the po...

Page 5: ... not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing Do not place the appliance in direct ...

Page 6: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 7: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 8: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 9: ...ble gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance show...

Page 10: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 11: ...xposed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automati...

Page 12: ...t from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage Connect the water supply line for plumbed models only to a potable water source only Otherwise impurities in the water may cause illness ...

Page 13: ...13 INSTALLATION EN Compartments Movable Egg Box Optional Freezer Basket Owner s Manual Spanner Ring Sheet The appearance or components of the appliance may differ from model to model ...

Page 14: ...e correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that it can be corrected Severe cases may need the floor to be packed out with strips of thin timber Avoid placing the unit near heat sources direct sunlight or moisture Connect the power supply cord or plug to the outlet Don t double up with other appliances on ...

Page 15: ...bient temperature between 10 ºC and 43 ºC Removing the Door When it is necessary to move the appliance through a narrow opening removing the doors are the recommended procedure WARNING Disconnect the power cord house fuse or circuit breaker before installing or servicing the appliance Failure to follow these instructions may result in death fire or electric shock If your entrance door is too narro...

Page 16: ...and refitting 6 Lift the upper hinge fixed between the appliance and the appliance door and then remove it Upper hinge Door 7 Remove the freezer and fridge compartment door by lifting it upward At this time the door should be lifted enough for the steel pipe to be completely pulled out NOTE When moving the freezer door be careful not to damage the water tubes The doors should be laid down on a bla...

Page 17: ...nce door fasten the keeper nut by rotating it clockwise To tighten the nut If it is impossible to adjust the height of the appliance door through the above method level the door according to the following guide Method2 1 When the appliance door is removed loosen the screw at the bottom of the lower hinge 2 Insert the appropriate number of ring sheets between the lower hinge and the lower bracket T...

Page 18: ...g can cause damage to appliance parts and can lead to water leakage or flooding Connecting the water line must only be installed by a qualified plumber and in accordance with local legislation and regulations governing water quality NOTE This water line installation is not covered by the appliance warranty Connecting to the Appliance 1 Unscrew the metal threaded collar nut at the back of the appli...

Page 19: ...position under the pull up collar 3 Repeat on the other end of the filter using the remainder of the water tube Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been...

Page 20: ...ge temperatures InstaView Door in Door Optional The InstaView Door in Door compartment allows for easy access to commonly used food items Door in Door Lever Optional This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 21: ...e baskets LED Lamp The LED lamps inside the appliance light up when you open the door Freezer Shelf Optional This is where frozen foods such as meat fish and ice cream can be stored Freezer Drawer Optional This is for long term storage of frozen items NOTE The 2 star section basket or drawer can be used to store ice and food from 12 C to 18 C for short periods The top shelf of the freezer 1 will r...

Page 22: ...n be adjusted by inserting the shelf in another groove of different height Store the foods with higher moisture content at the front of the shelf The actual number of shelves will differ from model to model Bottle Rack Optional This is where drinks tall bottles or containers are stored CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage Hygie...

Page 23: ... the humidity controller Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible The actual number of drawers will differ from model to model Door in Door Optional This is where foods which are taken out frequently such as beverages and snacks are stored Movable Egg Box Optional This is where eggs are stored You can move it to and use it at a desired...

Page 24: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the ...

Page 25: ...temperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the...

Page 26: ...r Dispenser This sets the function of Cubed ice Water Crushed ice 1 2 3 4 5 Hygiene Fresh This sets the Hygiene Fresh function Non Plumbing Optional This Non Plumbing icon is illuminated when the water dispenser tank is installed correctly Replacement Filter Optional This shows the replacement period of the water filter automatically plumbed models only Wi Fi This sets the refrigerator to connect ...

Page 27: ...ult temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the appliance does not operate and an error code is displayed even when any button is pressed When this occurs do not turn...

Page 28: ...tion allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network Press and hold the Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made Water Di...

Page 29: ...er dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water if there is not Wait at least 15 seconds before removing the water tank after having dispensed water or ice from the dispenser Sound from the water tank will be normal when supplying water to the dispenser and the Automatic Ice...

Page 30: ...an automatically make 6 cubes at a time 50 60 pieces within a 24hr period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc If the ice bin is completely filled with ice ice production will stop Sound of ice dropping into the ice bin is normal The icemak...

Page 31: ...g the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost buildup If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Never use thin crystal glass or cro...

Page 32: ...se Knock near the center of the glass Knocking near the edges of the glass may not activate the InstaView Door in Door function properly Knock hard enough that the knocking sound is audible The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator Door in Door Optional Press the lever on the lower edge door in door until it opens There is plenty of storage space...

Page 33: ...for storing vegetables and open state is recommended for storing fruit Type 1 Type 2 Other Functions Door Open Alarm The alarm sounds 3 times in 30 second intervals if the door fridge compartment freezer compartment door in door is left open or not completely closed for one minute Contact the LG Electronics customer information centre if the alarm sound continues even after closing the door Failur...

Page 34: ...depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait about a minute before trying again If the firewall on your wireless router is enabled disable the firewall or add an exception to it The wireless networ...

Page 35: ...ge for appliance improvement purposes without notice to users Functions may vary by model Connecting to Wi Fi The Wi Fi button when used with the LG SmartThinQ application allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network Initial Appliance R...

Page 36: ...ain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after pressing the Freezer button for three seconds Do not take the phone off the speaker hole while the data is transmitted Hold the phone to the upper right speaker hole and wait while the data is transmitted The data transfer sound may be h...

Page 37: ...st twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use cleaning agents containing flammable substances This may cause discoloration or damage to the appliance Flammable substances alcohol ethanol methanol isopropyl alcohol isobutyl alc...

Page 38: ...ontents of the drawer Hold the handle of the vegetable drawer and pull it out completely until it outward gently until it stops 2 Lift the vegetable drawer up and remove it by pulling it out Refitting the Vegetable Drawer 1 If the vegetable drawer has a cover lift it 2 Insert the bottom of the vegetable drawer into its original position and gently push it back in while lowering it CAUTION Please n...

Page 39: ...icated on the Replacement Filter icon or at least every 6 months To give you preparation time to get a new filter the light will come on just before the capacity of the current filter runs out Changing the filter on time provides you with fresh and clean water from the appliance 1 Unplug the appliance 2 Turn off the water supply to the appliance 3 Remove the disposalbe water filter 4 Install the r...

Page 40: ...Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium Did you put in food ...

Page 41: ...s There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the app...

Page 42: ...ed Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is war...

Page 43: ... ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance d...

Page 44: ...tes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filt...

Page 45: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 46: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

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