COMPLAINT
POINTS TO BE CHECKED
REMEDY
No Cooling
1.
Is the power cord unplugged?
2.
Check if the power switch is set to OFF.
3.
Check if the fuse of power switch is
shorted.
4.
Measure the voltage of power outlet.
·
Plug it to the outlet.
·
Set the switch to ON.
·
Replace a regular fuse.
·
If the voltage is low, check the wiring or
call an electrician.
Poor Cooling
1.
Check if the refrigerator is placed close
to a wall.
2.
Check if the refrigerator is placed close
to a stove, oven or in indirect sunlight.
3.
Is the ambient temperature high or the
room door closed?
4.
Check if putting in hot food.
5.
Did you open the refrigerator door too
often?
·
Place the set with the space of about 10
cm.
·
Place the set apart from these heat
sources.
·
Is the ambient temeperature within spec?
(above 10
°
C or 40
°
F )
·
Put food in after it cools.
·
Don´t open the door too often and close it
firmly.
Poor Freezing
1.
Is the ambient temperature too low?
10
°
C (40
°
F).
2.
To make the freezer colder, set the COLD
AIR CONTROL to
7
and set the
R
control
button (PWB) to
MAX
.
Food in the refrigerator
is frozen
3.
Is food buckling the cooling air outlet?
4.
Check if the PWB is set to MAX.
5.
Place food in high temperature section
(Front Part).
6.
Set the button to
MID
.
Moisture or ice forms in
the chamber of the set.
7.
Is watery food kept?
8.
Check if putting in hot food.
9.
Did you open the refrigerator door too
often?
10. Seal watery food with vinyl wrap.
11. Put food after it cools.
12. Don´t open the door too often and close it
firmly.
Moisture forms on the
outside
13. Check if ambient temperature and
humidity are high.
14. Is there a gap in the door gasket?
15. Wipe moisture with a dry cloth.
16. This does not occur if the temperature
and humidity are in the normal range.
17. Fix the gap.
Abnormal Noise
18. Is the refrigerator positioned in a firm
and even place?
19. Is something in the way behind the
refrigerator?
20. Check if the evaporating tray cover is
left off.
21. Check if the cover of mechanical room
in below and front sides is taken out.
22. Adjust the leveling screws. Position the
refrigerator properly.
23. Remove the objects.
24. Replace the tray.
25. Replace the cover.
Door doesn´t close well.
26. Check if the door gasket area has
become dirty or contaminated.
27. Is the refrigerator placed in a firm and
even place?
28. Is too much food put in the refrigerator?
29. Clean the door gasket.
30. Position the refrigerator in a firm place
and adjust the leveling screws.
31. Keep food from reaching to the door.
Ice and food smell
unpleasent.
32. Check if the inside of the refrigerator
becomes dirty.
33. Did you keep fragrant foods without
wrapping?
34. It smells plastic.
35. Clean the inside of the refrigerator.
36. Wrap fragrant food.
37. The new refrigerator smells of plastic, but
the odor will dissipate after a couple of
weeks.
In addition to the items described above, refer to the following to solve the complaint.
Check if frost forms
in the Freezer.
Check Refrigerating
Cycle.
Defrosting is poor.
The cycle is faulty.
Replace the
componets of the
defrosting circuit.
Repair the cycle.
6-4 SERVICE DIAGNOSIS CHART
19
