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SMART FUNCTIONS

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with Wi-Fi.
The 

LG ThinQ

 application allows you to 

communicate with the appliance using a 

smartphone.

LG ThinQ Application Features

Smart Learner

-  Provides a more personalized experience 

based on an analysis of your usage patterns.

Smart Sabbath

-  Activates or deactivates the Sabbath mode and 

sets the schedule for the mode activation.

Energy Monitoring

-  This feature keeps track of the refrigerator’s 

power consumption and the number of door 

openings.

Remote Control

-  Controls the Refrigerator Temperature from 

the smartphone app.

Push Messages

-  If the door remains open for more than ten 

minutes, you will receive a push message.

Smart Diagnosis

-  This function provides useful information for 

diagnosing and solving issues with the 

appliance based on the pattern of use.

Settings

-  Allows you to set various options on the 

refrigerator and in the application.

† This feature is only available on some models.

NOTE

• If you change your wireless router, Internet 

service provider, or password, delete the 

registered appliance from the 

LG ThinQ

 

application and register it again.

• This information is current at the time of 

publication. The application is subject to change 

for product improvement purposes without 

notice to users.

Before Using LG ThinQ Application

Use a smartphone to check the strength of 

the wireless router (Wi-Fi network) near the 

appliance.
• If the distance between the appliance and 

the wireless router is too far, the signal 

becomes weak. It may take a long time to 

register or fail to install the application.

Turn off the 

Mobile data

 or 

Cellular Data

 on 

your smartphone.

Connect your smartphone to the wireless 

router.

NOTE

• To verify the Wi-Fi connection, check that the Wi-

Fi indicator on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks 

only. To check your network frequency, contact 

your Internet service provider or refer to your 

wireless router manual.

LG ThinQ

 is not responsible for any network 

connection problems or any faults, malfunctions, 

or errors caused by network connection.

• The surrounding wireless environment can 

make the wireless network service run slowly.

• If the appliance is having trouble connecting to 

the Wi-Fi network, it may be too far from the 

router. Purchase a Wi-Fi repeater (range 

extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly 

depending on the Internet service provider.

• The Wi-Fi may not connect or the connection 

may be interrupted because of the home 

network environment.

• If the appliance cannot be registered due to 

problems with the wireless signal transmission, 

Summary of Contents for LROFC1114G

Page 1: ...R Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH LROFC1114G MFL71737147 Rev 00_050322 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...per Location 9 Reversing Doors and Leveling 10 Turning on the Power 11 OPERATION 11 Before Use 12 Control Panel 12 Sabbath Mode 13 Storing Food 13 Handle 14 Drawers 14 Freezer Shelves 14 Icemaker 16 SMART FUNCTIONS 16 LG ThinQ Application 18 Smart Diagnosis Feature 20 MAINTENANCE 20 Cleaning 20 Air Filter 22 TROUBLESHOOTING 22 FAQs 22 Before Calling for Service 28 LIMITED WARRANTY 28 USA 32 Canada...

Page 3: ...60 Hz AC only It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not use an outlet that can be turned off with a switch Do not use an extension cord The appliance must be positioned for easy access to a power source When moving the appliance be careful not to roll over or damage the power cord Contact an authorized service center when i...

Page 4: ...y qualified person in order to avoid a hazard Do not operate the appliance or touch the power cord with wet hands Do not modify or extend the power cord Do not use an uncertified power outlet Do not plug appliance into a damaged wall outlet Do not put hands feet or other objects into the air vents or bottom of the appliance Doing so could result in personal injury or electric shock In the event of...

Page 5: ... unqualified personnel to do so Disposal Junked or abandoned appliances are dangerous even if they are sitting for only a few days When disposing of the appliance remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside If disposing of an appliance make sure the refrigerant and insulation foam are removed for prope...

Page 6: ...intenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft cloth Remove foreign objects such as dust and water off the prongs of the power plug and contact areas Do not use a wet or damp cloth when cleaning the plug Do not spray water directly on the inside or outside of the appliance Do not clean glass shelves or covers with warm water when they are cold They may b...

Page 7: ...y the manual icemaker You can slide the icemaker along the shelf from side to side to any desired position c Freezer Shelves Adjust the freezer shelves to fit large or tall items The number of shelves may vary by model d Ice Tray Manually produces and stores ice e Freezer Drawers Store long term frozen items The number of drawers may vary by model Product Specifications The appearance and specific...

Page 8: ... appliance To remove any remaining tape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol flammable fluids or abrasive cleaners to remove tape or glue These products can damage the surface of your appl...

Page 9: ...n the door Connecting the Freezer and Refrigerator This feature is only available on some models To install appliances in pairs contact an LG Electronics service center NOTE Service required to correct improper installation is not covered by the warranty Connecting the freezer and fridge may increase energy consumption Reversing Doors and Leveling Reversing Doors This feature is only available on ...

Page 10: ...ing the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 1 8 3 mm 3 Use the wrench a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the floor is not leveled or is of weak or poor construction The appliance is heavy and should be installed on a rigid and solid surface Some timber f...

Page 11: ... Open doors and drawers to ventilate the interior The inside of the appliance may smell like plastic at first Remove any adhesive tape from inside the appliance and open the door and the drawers for ventilation Connect the power supply Check if the power supply is connected before use Wait for the freezer to cool Allow the appliance to run for at least two to three hours before putting food in it ...

Page 12: ...en turns off automatically Stop the function manually by pressing and holding the button again d Wi Fi The Wi Fi button when used with the LG ThinQ app allows the refrigerator to connect to a home Wi Fi network Refer to Smart Functions for information on the initial setup of the app The Wi Fi indicator shows the status of the refrigerator s network connection The indicator illuminates when the ref...

Page 13: ... moisture in the food and air inside the package have condensed creating ice crystals NOTE Allow hot foods to cool at room temperature for 30 minutes and then package and freeze Cooling hot foods before freezing saves energy Do not store glass containers in the freezer Contents may expand when frozen break the container and cause injury Packaging Successful freezing depends on correct packaging Wh...

Page 14: ...make finding the exact item you want easier Detaching Assembling Shelves CAUTION Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact 1 To detach lift the rear of the shelf and pull it out 2 Tilt the shelf and remove it by pulling it out 3 To assemble slide the shelf into the guides until it stops Icemaker This feature ...

Page 15: ...pour water on the back of the tray or soak it in water before removing ice cubes The amount and shape of ice may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance water pressure etc In the event of a power outage throw away the ice stored in the ice bin You can remove the icemaker or ice storage bin ...

Page 16: ...s subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the distance between the appliance and the wireless router is too far the signal becomes weak It may take a long time to register or fail to install the application 2 Turn off the Mobile da...

Page 17: ...i network Even if the appliance is not connected to a Wi Fi network in the app the Wi Fi module will periodically turn on briefly search for a Wi Fi network and turn off Wireless LAN Module Specifications FCC Notice The following notice covers the transmitter module contained in this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to...

Page 18: ...gations to disclose source code that is contained in this product and to access all referred license terms copyright notices and other relevant documents please visit https opensource lge com LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensour...

Page 19: ...r you hear three beeps release the Freezer button 5 Keep the phone in place until the tone transmission has finished The display will count down the time Once the countdown is over and the tones have stopped the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted ...

Page 20: ...aper towel to avoid streaks For stubborn stains and fingerprints use a few drops of liquid dish soap in water and rinse with hot water before drying Do not use abrasive or harsh cleaners Inside Walls Allow freezer to warm up so the cloth will not stick To help remove odors wash the inside of the freezer with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of wat...

Page 21: ...s reusable To increase deodorizing performance a natural palm wood material is attached to the filter If residue falls off it will not harm you and can be wiped off easily with a towel or cloth CAUTION If you wash the filter with water the filter performance may deteriorate Take care to insert the filter into the filter cover facing the same direction it was when removed ...

Page 22: ...place the fuse or reset the circuit breaker Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Reset the circuit breaker on the GFCI If the problem persists contact an electrician The freezer control is set to OFF some models Turn the control ON Refer to the Setting the Controls section for proper temperature settings Freezer is in the d...

Page 23: ...ned leading to condensation or frost Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments Defrost cycle recently completed During the defrost cycle the temperature of each compartment may rise slightly and condensation may form on the back wall Wait 30 minutes and confirm that the proper temperature has been restored onc...

Page 24: ...ure to stabilize Defrost cycle has recently completed During the defrost cycle the temperature of each compartment may rise slightly and condensation may form on the back wall Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed Problem Possible Cause Solution Icemaker is not making enough ice Doors are opened often or for long periods of time I...

Page 25: ...e surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the appliance As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Appliance wobbles or seems unstable Leveling legs ar...

Page 26: ... or cabinet Dripping Water running into the drain pan during the defrost cycle Normal Operation Pulsating or high pitched sound Your appliance is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new appliance to run longer than your old one but it is still more energy efficient than previous models While the appliance...

Page 27: ...he distance between the appliance and the router is too far If the appliance is too far from the router the signal may be weak and the connection may not be configured correctly Move the router closer to the appliance or purchase and install a Wi Fi repeater Problem Possible Cause Solution ...

Page 28: ...LE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRM...

Page 29: ...f the Product for repairs Replacement of light bulbs filters or any consumable parts The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner s manual Damage or failure of the Product resulting from misuse abuse improper installation repair or maintenance Improper repair includes the use of parts not autho...

Page 30: ...his arbitration provision is governed by the Federal Arbitration Act Judgment may be entered on the arbitrator s award in any court of competent jurisdiction All issues are for the arbitrator to decide except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide The arbitrator is bound by the terms of t...

Page 31: ...i on the product or ii online by accessing https www lg com us support repair service schedule repair continued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner described above that is by e mail or telephone no other form of notice will be effective to opt out of this dispute resolution procedure Opting out of this dispute resolutio...

Page 32: ...OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE UNDER NO CIRCUMSTANCES SHALL LGE...

Page 33: ...hat are not approved authorized by LGECI Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage or failure caused by transportation and handling including scratches dents chips and or other damage to the finish of the Product unless such damage results from defects in materials or workman...

Page 34: ...bined or consolidated with a dispute involving any other person s or entity s product or claim More specifically without limitation of the foregoing except to the extent such a prohibition is not permitted at law any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action Instead of arbitration either party may bring an individual action in ...

Page 35: ... opt out of this dispute resolution procedure If you opt out neither you nor LG can require the other to participate in an arbitration proceeding To opt out you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser s purchase of the product by either i sending an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980...

Page 36: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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