ENGLISH
35
tROUbLEShOOtiNG
BEFORE REQUESTING SERVICE
Problem
Possible Causes / Solutions
Range is not level.
y
Poor installation. Place an oven rack in the center of the oven. Place a level on the oven
rack. Adjust leveling legs at the base of the range until the oven rack is level.
y
Floor is not level. Make sure that the floor is strong and stable enough to adequately
support the range. If floor is sagging or sloping, contact a carpenter to correct the situ-
ation.
y
Kitchen cabinet alignment may make range appear unlevel.
Be sure cabinets are square
and have sufficient room for range clearance.
Oven control is beeping and
displaying an F code error.
y
Electronic control has detected the fault condition. Press
CLEAR OFF
to clear the display
and stop beeping. Reprogram oven. If fault recurs, record fault number. Press
CLEAR
OFF
and contact a Service agent.
CODE
Description
CODE
Description
F-1
Opened Sensor
F-6
Oven hot
F-2
Shorted Sensor
F-9
No heating
F-3
Key Short Error
F-10
Door Lock Fail
Surface units will not maintain
a rolling boil or cooking is not
fast enough.
y
Improper cookware is being used. Use pans that are flat and match the diameter of the
surface unit selected.
y
In some areas, the power (voltage) may be low. Cover pan with a lid until desired heat
is obtained.
Surface units do not work
properly.
y
A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or
reset the circuit breaker.
y
Cooktop controls are improperly set. Check to see that the correct control is set for the
surface unit you are using.
Surface unit stops glowing
when changed to a lower
setting.
y
This is normal. The unit is still on and hot.
Areas of discoloration on the
cooktop.
y
Food spillovers not cleaned before next use. See the Care and Cleaning section.
y
Hot surface on a model with a light-colored cooktop. This is normal. The surface may
appear discolored when it is hot. This is temporary and will disappear as the glass cools.
Frequent cycling on and off of
surface units.
y
This is normal. The element will cycle on and off to maintain the heat setting.
