LG LMXS30756S Owner'S Manual Download Page 54 | Manualshive

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54

TROUBLESHOOTING

ENGLISH

Problem

Possible Causes

Solutions

Not dispensing
water.

New installation or water line
recently connected.

Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air
and contaminants from the system.
Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.

The dispenser panel is locked.

Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.

The dispenser is not set for
water dispensing.

The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.

Refrigerator or freezer doors are
not closed properly.

Water will not dispense if any of the refrigerator
doors are left open.

Water filter has been recently
removed or replaced.

After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.

Tubing connecting refrigerator
to house supply valve is kinked.

The tubing can kink when the refrigerator is
moved during installation or cleaning resulting in
reduced water flow. Straighten or repair the water
supply line and arrange it to prevent future kinks.

The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.

Connect refrigerator to the water supply and turn
the water shutoff valve fully open.

If the problem persists, it may be necessary to
contact a plumber.

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Summary of Contents for LMXS30756S

Page 1: ...OWNER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LMXS30756S www lg com ENGLISH ...

Page 2: ...u Begin 23 Water Pressure 24 What You Will Need 24 Water Line Installation Instructions 26 Turning On the Power 27 Leveling and Door Alignment 27 Leveling 27 Door Alignment 28 HOW TO USE 28 Before Use 29 Control Panel 29 Control Panel Features 31 In Door Ice Bin 31 Detaching the In Door Ice Bin 31 Assembling the In Door Ice Bin 32 Automatic Icemaker 32 Turning the Automatic Icemaker On or Off 33 W...

Page 3: ...r or freezer drawer is left open for more than 60 seconds a warning alarm sounds at 30 second intervals Humidity Controlled crisper The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp CUSTOMCHILL DRAWER The CustomChill Drawer provides storage space with a variable temperature control that keeps the compartment either colder or warmer than the refrige...

Page 4: ...ecting this product to a dedicated grounded electrical outlet y y rated for use with this product 115V 60Hz AC only It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of the unit falling y y Use DO NOT allow children to climb stand or hang on the refrigerator doors or on the shelv...

Page 5: ...m or with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your y y refrigerator is in operation Do not put glass containers glass bottles or s...

Page 6: ... not store articles on the top of the appliance y y Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft cloth y y Wipe foreign objects such as dust and water off the prongs of the power plug and contact y y areas regularly Do not store disassemble or repair the refrigerator by yourself y y Remove any dust or foreign matter from the power plug pins y y Do no...

Page 7: ... Filtered Water and Ice Dispenser Dispenses purified water and ice LED Display Displays the refrigerator and freezer temperature the water filter condition and the dispenser status Control Panel Sets the refrigerator and freezer temperatures the water filter condition and the dispenser mode Refrigerator Preserves food Freezer Preserves frozen food Ez Handle Easily opens the freezer door LED Light ...

Page 8: ...ommended for the preservation of large food items The Durabase Divider is used to organize the Durabase area into sections It can be adjusted from side to side to accommodate items of different sizes LED interior lamps The interior lamps light up the inside of the refrigerator Dairy Product Bin Used to preserve dairy products Adjustable Refrigerator Shelf The shelves in your refrigerator are adjus...

Page 9: ...on instructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Disassembling Assembling 4 Connecting the water supply and water line 5 Leveling and Door Alignment Note Connect to potable water supply only ...

Page 10: ...he appearance and specifications listed in this manual may vary due to constant product improvements Dimensions 35 3 4 W X 38 1 8 D X 70 1 4 H 48 1 8 D w door open 908 mm W X 968 mm D X 1782 mm H 1221 mm D w door open Net weight 364 lb 165 kg ...

Page 11: ...emove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs The refrigerator should always be plugged y y into its own individual properly grounded electrical outlet rated for 115 Volts 60 Hz AC only and fused at 15 or 20 amperes This provides the best p...

Page 12: ...08 cm 24 61 cm Removing Assembling the Refrigerator Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 4 in Allen wrench and remove the mounting fasteners Assembling the Handles 1 Assemble the mounting fasteners at both ends of the handle using a 1 4 i...

Page 13: ...ng removing the doors is the recommended procedure Warning When assembling or disassembling the handle Grasp the handle tightly to avoid dropping it y y Do not swing the handle into nearby people y y or animals Make sure that the bracket hole of the y y handle fits properly into the stopper bolt of the door Assemble the set screws to fix the handle into place Make sure that there is not a gap betw...

Page 14: ...or Collet 2 Remove the screw from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver 3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Caution When lifting the hinge free of the latch ...

Page 15: ...at head screwdriver 2 Detach the wire harness Caution When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door Caution Place the door inside facing up on a non scratching surface ...

Page 16: ... as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge Assembling the Right Refrigerator Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw 3 Connect the wire harness ...

Page 17: ...d fasten the hinge Assembling the Left Refrigerator Door 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in Insert the tube at least 5 8 inch 15 mm into the connector 6 Make sure that the door swit...

Page 18: ... handle which could come off 1 Pull the drawer open to full extension Note If moving the refrigerator through a narrow y y opening removing the CustomChill drawer handle is recommended rather than disassembling the drawer If you need to remove the drawer follow y y these instructions very carefully Removing the drawer requires two people y y Caution When the drawer is pulled completely free of the...

Page 19: ... front sides of the drawer have someone else remove the basket from the drawer by lifting it from the rail system Assembling the CustomChill Drawer 1 Grasp the door on each side and lower it into place on the rail system 2 Reconnect the wire harness to the connection at the end of the right rail by aligning the two ends and pushing them together until you hear a click The tabs should snap back int...

Page 20: ...not to damage the floor Do not sit or stand on the freezer drawer y y To prevent accidents keep children and y y pets away from the drawer Do not leave the drawer open Removing the Freezer Drawer 3 Lift the front of the drawer by the sides and pull forward until the rollers have passed the last rail stop and the drawer is almost completely free of the compartment Do not lift the drawer by the hand...

Page 21: ...awer to full extension and lifting the basket off of the rail assembly 5 Remove the screws from the rails at both ends 6 With both hands grip both sides of the drawer and pull it up to remove it from the rails 7 With both hands hold each rail and push them in simultaneously Caution Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal inju...

Page 22: ...wer basket in the rail assembly 3 Lower the door into final position and tighten the screws located on both sides Assembling the Freezer Drawer 1 With both hands pull out each rail simultaneously until both rails are fully extended 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides Caution Do not hold the handle when removing or replacing the draw...

Page 23: ...ine installation is not covered by the refrigerator warranty Follow the instructions carefully to minimize the risk of expensive water damage If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi 276 414 kPa or 2 8 4 2 kgf cm less than 2 0 3 0 sec to fill a cup of 7 oz or 198 cc cap...

Page 24: ...ck What You Will Need Copper Tubing y y in outer diameter to connect the refrigerator to the water supply Be sure both ends of the tubing are cut square To determine how y y much tubing you need measure the distance from the water valve on the back of the refrigerator to the water supply pipe Then add 8 feet 2 4 m Be sure there is sufficient extra tubing about 8 feet 2 4 m coiled into 3 turns of a...

Page 25: ...tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely 8 FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is clear Shut the water off at the water valve after about one quart of water has been flushed through the tubing 9 CONNECT THE TUBING TO THE REFRIGERATOR NOTE Before makin...

Page 26: ...tions that leak 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall 12 START THE ICEMAKER Set the icemaker power switch to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below It will then begin operation au...

Page 27: ... that side of the refrigerator or to the right to lower it It may take several turns of the leveling leg to adjust the tilt of the refrigerator 2 Open both doors again and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and you should turn both levelin...

Page 28: ...alfunction Turn off the icemaker if the refrigerator is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet This is applicable only to certain models Caution Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could linger inside the refrigerator Wait f...

Page 29: ...eit F To change the temperature mode from F to C or vice versa press and hold the Refrigerator and Freezer temperature buttons simultaneously for approximately five seconds The temperature indication on the display window switches between Celsius and Fahrenheit Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator The Fresh Air Filter has two settings Auto and Power PWR In...

Page 30: ...en either the refrigerator or the freezer y y door is left open for more than 60 seconds the alarm tone will sound to let you know that the door is open When you close the door the door alarm y y will stop Lock The Lock function disables every other button on the display When power is initially connected to the y y refrigerator the Lock function is off If you want to activate the y y Lock function...

Page 31: ...n damage or personal injury The icemaker will stop producing ice when y y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other ...

Page 32: ...t a water filter and 40 120 psi or 276 827 kPa or 2 8 8 4 kgf cm on models with a water filter to produce the normal amount and size of ice cubes Foreign substances or frost on the ice y y detecting sensor can interrupt ice production Make sure the sensor area is clean at all times for proper operation Ice detecting Sensor Power Switch Icemaker Turning the Automatic Icemaker On or Off To turn off ...

Page 33: ...ted Keep the glass at a proper distance from y y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y y the ice door and passage Never remove the dispenser cover y y If ice or water dispenses unexpectedly turn y y off the water supply and contact a qualified service center Caution When You Should Turn the Icemaker Off When...

Page 34: ...enser will not operate when y y either of the refrigerator doors are open If dispensing water or ice into a container y y with a small opening place it as close to the dispenser as possible Some dripping may occur after y y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Incorrect Way Correct Way Water Ice Caution Throw away the first few...

Page 35: ...eing contaminated If the refrigerator is kept in a hot and humid place frequent opening of the door or storing a lot of y y vegetables in the refrigerator may cause condensation to form Wipe off the condensation with a clean cloth or a paper towel If the refrigerator door or freezer drawer is opened too often warm air may penetrate the y y refrigerator and raise its temperature It can also increas...

Page 36: ...he freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap or aluminum foil or store in plastic containers with tight lids Kimchi To prevent overflow when storing kimchi in special bin do not fill over marked line If lid is not closed properly kimchi will be expo...

Page 37: ...with tight fitting y y lids Straight sided canning freezing jars y y Heavy duty aluminum foil y y Plastic coated paper y y Non permeable plastic wraps y y Specified freezer grade self sealing plastic y y bags Follow package or container instructions for proper freezing methods Do not use Bread wrappers y y Non polyethylene plastic containers y y Containers without tight lids y y Wax paper or wax c...

Page 38: ...e front up and pull straight out Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place Note Some bins may vary in appearance and will only fit in one location Caution Do not apply excessive force while y y detaching or ...

Page 39: ...ugh the four temperature settings Store kimchi and meat at 29 F 1 C cold drinks at 33 F 1 C deli snacks at 37 F 3 C or chilled wine at 42 F 5 C Control Lock The control panel can also be locked to prevent the temperature from accidentally being changed or tampered with by children To lock the panel press and hold the Select Lock button for three seconds until the Lock icon lights up To unlock the ...

Page 40: ...LISH Using the Kimchi Bin 1 Pull the drawer open to full extension Push the fresh cover to open it 3 Put in the kimchi bin 2 Take out the kimchi bin 4 Pull the fresh cover to close it Push the drawer firmly to close it ...

Page 41: ...he shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf Caution Do not cl...

Page 42: ...rm up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator Door Liners and Gaskets Use a clean sponge or soft cloth and a mild dete...

Page 43: ...r It is recommended that you replace the water filter Ap y y proximately every six months When the water filter indicator turns on y y When the water dispenser output decreases y y When the ice cubes are smaller than normal y y 3 Assemble the door bin 1 Remove the old water filter Lift up and remove the lower door bin Swing the right end of the water filter out of the compartment and then grasp an...

Page 44: ...5 to 1 0 µm 5 600 000 pts mL At least 10 000 particles mL 99 3 73 000 pts ml N A 85 Asbestos 170 MFL 107 to 108 MFL fibers greater than 10 µm in length 99 1MLF N A 99 Atrazine 0 0087 mg L 0 009 mg L 10 94 2 0 0005 mg L 0 003 mg L N A Benzene 0 017 mg L 0 015 mg L 10 97 0 0 0005 mg L 0 005 mg L N A Carbofuran 0 073 mg L 0 08 mg L 10 98 8 0 001 mg L 0 04 mg L N A Lindane 0 002 mg L 0 002 mg L 10 98 ...

Page 45: ...ain filterable cysts Caution Please note that water could fall while replacing filter which could result property damage To reduce the risk associated with property damage due to water leakage Read and follow y y Use Instructions before installation and use of this system Installation y y must comply with existing state or local plumbing codes Protect filter from freezing y y Drain filter when roo...

Page 46: ...46 MAINTENANCE ENGLISH California Department of Public Health Certification 14 3015 ...

Page 47: ...0 243 0000 Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using Smart Diagnosis...

Page 48: ...cing an older model Modern refrigerators require more operating time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in o...

Page 49: ... The refrigerator should not be operated in temperatures above 110 F A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section ...

Page 50: ...densation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls section for ...

Page 51: ...sary to contact a plumber Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be 20 120 psi or 138 827 kPa or 1 4 8 4 kgf cm on models without a water filt...

Page 52: ... the freezer compartment for normal ice production is 0 F If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Reverse ...

Page 53: ... up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Refrigerator was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Icemaker not turned on Locate the icemaker on off switch and confirm that i...

Page 54: ...r doors are not closed properly Water will not dispense if any of the refrigerator doors are left open Water filter has been recently removed or replaced After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminants from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser ...

Page 55: ...tallation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz Ref...

Page 56: ...mal Operation Refrigerator is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Refrigerator with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser by the cond...

Page 57: ...cult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if i...

Page 58: ...ITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE NEITHER THE MANUFACTURER NOR ITS U S DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS OR ANY OTHER DAMAGE WHETHER BASED IN CON...

Page 59: ...n or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or consumable cleaning products that are not approved by LG 9 Damage caused by transportation and handling including scratches dents ch...

Page 60: ... SHALL BE BINDING ON LG CANADA LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE LG CANADA THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL DIRECT OR I...

Page 61: ... purpose or resulting from any water leakage due to improper installation 8 Damage or Product failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or cleaning products that are not approved by LG Canada 9 Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of...

Page 62: ... 243 0000 1 888 865 3026 1 888 542 2623 USA Consumer User USA Commercial User CANADA For inquiries or comments visit www lg com or call www lg com Register your product Online LG Customer Information Center ...

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