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LG LMX31985 Series, Owner'S Manual

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2

TABLE OF CONTENTS

ENGLISH

TABLE OF CONTENTS

3 

PRODUCT FEATURES

4 

IMPORTANT SAFETY 
INSTRUCTIONS

7 

COMPONENTS 

7 

Refrigerator Exterior

8 

Refrigerator Interior

9 

INSTALLATION

9 

Installation Overview

10  Specifications
11  Unpacking Your Refrigerator
11  Choosing the Proper Location 
11  - Flooring
12  - Ambient Temperature
12  - Measuring the Clearances 
12  Removing/Assembling the Refrigerator 

Door Handles

13  Removing/Assembling the Doors and 

Drawers 

14  -  Removing the Left Refrigerator Door
15  -  Removing the Right Refrigerator Door
16  -  Assembling the Right Refrigerator Door
17  -  Assembling the Left Refrigerator Door
18  - Removing the Freezer Drawers
21  -  Assembling the Freezer Drawers
22  Connecting the Water Line
22  - Before You Begin 
22  - Water Pressure
22   - What You Will Need
23  - Water Line Installation Instructions
25  Turning On the Power
26  Leveling and Door Alignment 
26  - Leveling
26  - Door Alignment 

27 

HOW TO USE

27  Before Use
28  Control Panel
28  - Control Panel Features
30  In-Door Ice Bin
30  - Detaching the In-Door Ice Bin
30  - Assembling the In-Door Ice Bin
31  Automatic Icemaker 
31  -  Turning the Automatic Icemaker On or Off
32  -  When You Should Turn the Icemaker Off
32  - Normal Sounds You May Hear
32  - Preparing for Vacation
33  Ice and Water Dispenser 
33  - Dispenser 
33  - Using the Dispenser
33  - Locking the Dispenser
33  - Cleaning the Dispenser Stand
34  Storing Food
34  - Food Preservation Location 
35  - Food Storage Tips
35  - Storing Frozen Food
36  Humidity Controlled Crisper and 

Glide’N’Serve

37  Detaching and Assembling the Storage Bins
38  Adjusting the Refrigerator Shelves

39 

MAINTENANCE

39  Cleaning
40  Replacing the Fresh Air Filter
41  Replacing the Water Filter

45 

SMART DIAGNOSIS

45  Using Smart Diagnosis

46 

TROUBLESHOOTING

56 

WARRANTY

Summary of Contents for LMX31985 Series

Page 1: ...NER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LMX31985 P No MFL62184429 www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...ed 23 Water Line Installation Instructions 25 Turning On the Power 26 Leveling and Door Alignment 26 Leveling 26 Door Alignment 27 HOW TO USE 27 Before Use 28 Control Panel 28 Control Panel Features 30 In Door Ice Bin 30 Detaching the In Door Ice Bin 30 Assembling the In Door Ice Bin 31 Automatic Icemaker 31 Turning the Automatic Icemaker On or Off 32 When You Should Turn the Icemaker Off 32 Norma...

Page 3: ...led crisper The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp You can control the amount of humidity in the crisper by adjusting the setting between Low and High GLIDE N SERVE Glide N Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator It is a convenient place to store sandwiches ...

Page 4: ...ated grounded electric outlet conforming with the rating prior y y to use It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of falling y y Use DO NOT allow children to climb stand or hang on the refrigerator doors or shelves in the y y refrigerator They could damage the refrigera...

Page 5: ...ators with automatic icemakers avoid contact with the moving parts of the ejector y y mechanism or with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y y Do not touch the cold surfaces in the freezer compartment with wet or damp h...

Page 6: ...areas clearances between the doors and cabinets are y y necessarily small Be careful closing doors when children are in the area If you store food properly beware that it may fall and cause injury y y Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft fabric y y Wipe foreign objects dust water etc off the prongs of the power plug and contact areas y y regu...

Page 7: ...rior Filtered Water and Ice Dispenser Dispenses purified water and ice LED Display Displays the refrigerator and freezer temperature the water filter condition and the dispenser status Control Panel Sets the refrigerator and freezer temperatures the water filter condition and the dispenser mode Handle Opens and closes the door Refrigerator Preserves food Freezer Preserves frozen food Ez Handle Eas...

Page 8: ...der is used to organize the Durabase area into sections It can be adjusted from side to side to accommodate items of different sizes Dairy Product Bin Used to preserve dairy products Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs Guide Divider The Guide Divider can be used to organize the drink or pitcher area Modular Door Bin In...

Page 9: ... following installation instructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Disassembling Assembling 4 Connecting the water supply and water line 5 Leveling and Door Alignment ...

Page 10: ...d in this manual may vary due to constant product improvements Dimensions 35 3 4 W X 36 1 4 D X 70 1 4 H 48 1 8 D w door open 908 mm W X 921 mm D X 1782 mm H 1221 mm D w door open Net weight 348 lb 158 kg Refrigerator storage capacity 20 7 cu ft Freezer storage capacity 9 8 cu ft ...

Page 11: ...brasive cleaners to remove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs The refrigerator should always be plugged y y into its own individual properly grounded electrical outlet rated for 115 Volts 60 Hz AC only and fused at 15 or 20 amperes Thi...

Page 12: ...61 cm in front of the refrigerator to open the doors and at least 2 inches 5 08 cm between the back of the refrigerator and the wall 2 5 08 cm 24 61 cm Removing Assembling the Refrigerator Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 4 in Allen w...

Page 13: ...y the air vents or bottom of the refrigerator You may be injured or receive an electrical shock Be careful when handling the hinge and y stopper It may result in injury Remove food and bins from the doors and y drawers before detaching Removing Assembling the Doors and Drawers Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening WARNING Wh...

Page 14: ...door Collet 2 Remove the screw from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver 3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Caution When lifting the hinge free of the latc...

Page 15: ...moving the Right Refrigerator Door Caution When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward 2 3 4 5 1 Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door Caution Place the door on the floor inside facing up on a non scratching surface ...

Page 16: ... as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge Assembling the Right Refrigerator Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw 3 Connect the wire harness ...

Page 17: ...ng the Left Refrigerator Door 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in and Insert the tube at least 5 8 inch 15 mm into the connector Assemble the clip to the joint part for fastening 6 M...

Page 18: ...to damage the floor Do not sit or stand on the freezer drawer y y To prevent accidents keep children and y y pets away from the drawer Do not leave the drawer open Note 1 Gently press the Collet and insert the tube until only one line shows on the tube Correct Incorrect 2 Pull the tube to make sure that the tube is tightly fastened and then insert the clip Removing the Freezer Drawers The top midd...

Page 19: ...low both rails to slide in simultaneously Caution Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal injury Top Freezer Drawer 1 Pull the drawer open to full extension Remove the basket and ice bin by lifting the basket from the rail system 2 Remove the screws on both the left and right rails ...

Page 20: ...to allow both rails to slide in simultaneously Caution Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal injury Bottom Freezer Drawer 1 Pull the drawer open to full extension Remove the basket by lifting the basket from the rail system 2 Remove the screws on both the left and right rails ...

Page 21: ... 4 With the drawer pulled out to full extension insert the basket in the rail assembly 2 1 Assembling the Freezer Drawers Top Freezer Drawer 1 With both hands pull out each rail simultaneously until both rails are fully extended 2 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 3 Lower the door into final position and tighten the screws located...

Page 22: ... less than 2 0 3 0 sec to fill a cup of 7 oz capacity If the water pressure from the reverse osmosis system is less than 21 psi or 1 5 kgf cm2 takes more than 4 0 sec to fill a cup of 7 oz capacity Check to see if the sediment filter in y y the reverse osmosis system is blocked Replace the filter if necessary Allow the storage tank on the reverse y y usage If the issue concerning water pressure y ...

Page 23: ...cal plumbing codes Water Line Installation Instructions Install the shutoff valve on the nearest frequently used drinking water line 1 SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line 2 CHOOSE THE VALVE LOCATION Choose a location for the valve that is easily accessible It is best to connect into the side of a vertical water pipe When it is necessary to ...

Page 24: ... possible Pipe Clamp Clamp Screw Washer Inlet End 7 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule sleeve for copper tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely 8 FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is cl...

Page 25: ...h to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below It will then begin operation automatically if the icemaker power switch is in the ON I position Turning On The Power 1 Plug in the refrigerator Caution Check to see if leaks occur at the water line connections Caution Connect to a rated power outlet y y Have a certified elect...

Page 26: ...eling leg to adjust the tilt of the refrigerator 2 Open both doors again and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and you should turn both leveling legs the same mount Note A flare nut wrench works best but an open end wrench will suffice Do...

Page 27: ...lfunction Turn off the icemaker if the refrigerator is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet This is applicable only to certain models Caution Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could remain inside the refrigerator Wait fo...

Page 28: ...Fahrenheit F To change the temperature mode from F to C or vice versa press and hold the Refrigerator and Freezer temperature buttons simultaneously for approximately five seconds The temperature indication on the display window switches between Celsius and Fahrenheit Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator The Fresh Air Filter has two settings Auto and Power...

Page 29: ...ss and hold the Change Filter button for three seconds to turn the indicator light off You need to change the water filter approximately every six months Note Discontinue using the Energy Saving function if excessive moisture begins to collect on the door mullion Door Alarm When power is connected to the y y refrigerator the door alarm is initially set to ON When you press the Door Alarm button th...

Page 30: ...n damage or personal injury The icemaker will stop producing ice when y y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other ...

Page 31: ...uction to occur Ice making stops when the in door ice bin y is full When full the in door ice bin holds approximately 6 to 8 12 16 oz glasses of ice The water pressure must be between 20 and y 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter to produce the normal amount and size of ice cubes Foreign substances or frost on the ice y detecting sensor ...

Page 32: ...ormance may be affected Keep the glass at a proper distance from y y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y y the ice door and passage Never remove the dispenser cover y y If ice or water dispenses unexpectedly turn y y off the water supply and contact a qualified service center Caution When You Should Turn t...

Page 33: ...will not operate when y y either of the refrigerator doors are open If dispensing water or ice into a container y y with a small opening place it as close to the dispenser as possible Some dripping may occur after y y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Incorrect Way Correct Way Water Ice Caution Throw away the first few batch...

Page 34: ...top of the refrigerator The moisture y y could come in direct contact with the cold air and freeze Wash food before storing it in the refrigerator Vegetables and fruit should be washed and food y y packaging should be wiped down to prevent adjacent foods from being contaminated If the refrigerator is kept in a hot and humid place frequent opening of the door or storing a lot of y y vegetables in t...

Page 35: ...tables with skins carrots peppers Place in plastic bags or plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen...

Page 36: ...ays deli items and beverages This drawer should not be used for vegetables that require high humidity Press the Select button to choose between Meat Coldest Deli Colder and Produce Cold MEAT DELI PRODUCE SELECT Storing Frozen Food continued Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out If it does you could...

Page 37: ...ift up the glass under the crisper cover and pull up and out Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place Note Some bins may vary in appearance and will only fit in one location Caution Do not apply excessive f...

Page 38: ...he shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf Caution Do not cl...

Page 39: ...arm up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator Door Liners and Gaskets Use a clean sponge or soft cloth and a mild det...

Page 40: ...ld the Air Filter button for three seconds to reset the filter sensor Replacing the Fresh Air Filter It is recommended that you replace the air filter Approximately every six months y y When the CHANGE FILTER light turns on y y 1 Remove the Old Filter Turn the filter cover to the left to detach from the refrigerator wall The filter is located on the inside of the filter cover Remove the filter fro...

Page 41: ...new water filter out of its packing y y and remove the protective cover from the o rings With water filter tabs in the horizontal position push the new water filter into the manifold hole until it stops Rotate the water filter up y y into position and close the cover The cover will click when closed correctly 3 After the water filter is replaced dispense 2 5 gallons of water flush for approximatel...

Page 42: ...9282 Asbestos 190 MFL 107 to 108 MFL fibers greater than 10 µm in length 99 1MLF N A 99 J 0004928 Atrazine 0 0094 mg L 0 009 mg L 10 94 7 0 00005 mg L 0 003 mg L N A J 00049293 Benzene 0 016 mg L 0 015 mg L 10 96 7 0 005 mg L 0 005 mg L N A J 00049300 Carbofuran 0 08 mg L 0 08 mg L 10 98 1 0 002 mg L 0 04 mg L N A J 00049294 Lindane 0 002 mg L 0 002 mg L 10 98 2 0 00004 mg L 0 0002 mg L N A J 0005...

Page 43: ...iated with property damage due to water leakage Read and follow Use Instructions before y y installation and use of this system Installation and use MUST comply with all y y state and local plumbing codes Do not install if water pressure exceeds y y 120 psi 827 kPa If your water pressure exceeds 80 psi you must install a pressure limiting valve Contact a plumbing professional if you are uncertain ...

Page 44: ...44 MAINTENANCE ENGLISH ...

Page 45: ...your refrigerator call 1 800 243 0000 Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart Diag...

Page 46: ... time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in order to cool the refrigerator back down In order to conserve en...

Page 47: ...frigerator should not be operated in temperatures above 110F A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Parts...

Page 48: ...ndensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls section for...

Page 49: ...sts it may be necessary to contact a plumber Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 20 and 120 psi on models without a water filter...

Page 50: ...ended temperature for the freezer compartment for normal ice production is 0 F If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller...

Page 51: ... up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Refrigerator was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Icemaker not turned on Locate the icemaker on off switch and confirm that i...

Page 52: ...r doors are not closed properly Water will not dispense if any of the refrigerator doors are left open Water filter has been recently removed or replaced After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminates from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser ...

Page 53: ...tallation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz Ref...

Page 54: ...mal Operation Refrigerator is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Refrigerator with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser by the cond...

Page 55: ...cult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if i...

Page 56: ...ITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE NEITHER THE MANUFACTURER NOR ITS U S DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS OR ANY OTHER DAMAGE WHETHER BASED IN CON...

Page 57: ... use of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or consumable cleanin...

Page 58: ... SHALL BE BINDING ON LG CANADA LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE LG CANADA THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL DIRECT OR I...

Page 59: ...a 7 Damage or product failure caused by unauthorized modification or alteration or use for other than its intended purpose or resulting from any water leakage due to improper installation 8 Damage or Product failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or cleaning products that are not approved by LG Canada 9...

Page 60: ......

Page 61: ...0 243 0000 1 888 865 3026 1 888 542 2623 USA Consumer User USA Commercial User CANADA For inquires or comments visit www lg com or call www lg com Register your product Online LG Customer Information Center ...

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