LG LMX25964 Series Owner'S Manual Download Page 38

Page: 38 / 45

BEFORE CALLING FOR SERVICE

(CONT.)

Problem

Possible Causes

Solutions

Moisture forms
on the dispenser.

Odors in the
refrigerator.

The door(s) will
not close.

Drawers are
difficult to move.

The dispenser
will not dispense
water.

Water has an odd
taste and/or odor.

• Moisture may form when the

temperature or humidity are
high.

• Interior needs to be cleaned.

• Food with strong odor is in

the refrigerator.

• Some containers and

wrapping materials produce
odors.

• Food package is keeping the

door open.

• Door was closed too hard,

causing other door to open
slightly.

• Refrigerator is not level. It

rocks on the floor when it is
moved slightly.

• Floor is uneven or weak. The

refrigerator rocks on the floor
when it is moved slightly.

• Refrigerator is touching the

wall or the cabinets.

• Food is touching the shelf on

top of the drawer.

• The drawer track is dirty.

• The Lock function is

activated.

• The household water-line

valve is not open.

• The refrigerator or freezer

door is not closed.

• When a installed tube is bent.

• When a filter is old.

• The water has been in the

tank for too long.

• The unit is not properly

connected to cold water line.

• When a filter is old.

• Wipe off the moisture.

• Clean interior with sponge, warm water, and

baking soda. Be sure the soda is completely
dissolved so it will not act as an abrasive
compound.

• Cover food completely.

• Use a different container or brand of wrapping

materials.

• Move the packages that keep the door from

closing.

• Gently close both doors.

• Adjust the height-adjusting screw.

• Be sure the floor is level and can adequately

support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.

• Move the refrigerator.

• Keep less food in the drawer.

• Clean the drawer and the track.

• Release the Lock function. (See the setting the

functions section on page 25.)

• Open the household water-line valve.

• Be sure both doors are closed.

• Check the installed tube.

• Replace with a new filter.

• Dispense for 2 minutes and discard to freshen the

supply. Dispense and discard for an additional 2
minutes to rinse the tank completely.

• Connect the unit to a cold water line that supplies

water to the kitchen faucet.

• Replace with a new filter.

Summary of Contents for LMX25964 Series

Page 1: ...NER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LMX25964 P No MFL37933588 www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...e Bin 26 Automatic Icemaker 27 Storing Foods 28 Location of Foods 29 Shelf Height Adjustment 30 Utility Bin Optional 30 CARE AND CLEANING Removing and Replacing Components 31 Cleaning the Refrigerator 33 General Information 33 Light Bulb Replacement 34 Replacing the Water Filter 35 TROUBLESHOOTING Before Calling for Service 36 SPECIFICATIONS Key Dimensions and Specifications 40 WARRANTY Product Re...

Page 3: ... in the vicinity of this or any other appliance Do NOT allow children to climb stand sit or hang on doors drawers or shelves of the refrigerator They could damage the refrigerator and seriously injure themselves Keep fingers out of pinch point areas clearances between the doors and cabinet are necessarily small Be careful closing doors when children are in the area Unplug your refrigerator before ...

Page 4: ...ed If the odor or color of any food is poor or questionable dispose of it The food may be dangerous to eat Even partial thawing and refreezing reduces the quality of foods particularly fruits vegetables and prepared foods The eating quality of red meats is affected less than that of many other foods Use refrozen foods as soon as possible to save as much of their quality as you can CFC DISPOSAL You...

Page 5: ...g NOTE Some models have LED interior lighting and service should be performed by a qualified technician When you are finished reconnect the refrigerator to the electrical source and reset the control Thermostat Refrigerator Control or Freezer Control depending on the model to the desired setting USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions we strongly recomme...

Page 6: ...uction FILTERED WATER AND ICE DISPENSER The water dispenser offers fresh chilled filtered water through the door The dispenser offers cubed ice or water DOOR ALARM A warning alarm sounds at 30 second intervals when the refrigerator or freezer door is left open for more than 60 seconds IN DOOR ICE BIN The icemaker automatically produces 80 130 ice cubes in a 24 hour period to keep the ice dispenser...

Page 7: ... important components that are referenced in this manual ADJUSTABLE REFRIGERATOR SHELVING The refrigerator compartment shelves are adjustable to allow flexibility for storage needs MODULAR DOOR BINS Three interchangeable bins can be arranged to suit your storage needs LED INTERIOR LAMPS FIXED DOOR BIN INTERIOR LAMP 1 2 3 4 5 4 1 5 2 3 ENGLISH ...

Page 8: ...icity used increases To reduce the risk of electric shock do not install the refrigerator in a wet or damp area Select a place where a water supply can be easily connected for the automatic icemaker and dispenser Unstable installation may cause vibration and noise If the floor is not even make the refrigerator level by rotating the height adjusting screws Properly ground the refrigerator to confor...

Page 9: ...r for cleaning or service be sure to protect the floor Always pull the refrigerator straight out when moving it Do not wiggle or walk the refrigerator when trying to move it floor damage could occur HANDLE REMOVAL NOTE Handle appearance may vary from illustrations on this page wCAUTION Use special care when removing handles to prevent scratching the doors The handle could be damaged if you hit it ...

Page 10: ...frigerator to pass through remove the refrigerator door and move the refrigerator sideways through the doorway To reinstall the refrigerator door handle align the keyhole slots on the top and bottom of the back of the handle with the screws mounted on the front of the door Press the handle against the door front making sure that the screws go into the keyhole slots Holding the handle with both han...

Page 11: ...be careful that the door does not fall forward Lift the door from the middle hinge pin and remove the door Place the door inside facing up on a non scratching surface 1 2 4 3 6 7 8 5 2 To remove the right refrigerator door Open the door Remove the top hinge cover screw 1 Lift up the cover 2 Remove the cover Disconnect the wire harness 3 Remove the grounding screw 4 Rotate the hinge lever 5 clockwi...

Page 12: ... hinge Install the grounding screw 4 and connect all the wire harnesses 5 Hook the tab on the door switch side of the cover 6 under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 7 7 6 3 2 1 4 5 2 Install the left side door Lower the door onto middle hinge pin 3 Fit the top hinge 1 over the hinge lever latch 2 and into place Rotate ...

Page 13: ...5 mm into the connector Hook the tab on the door switch side of the cover under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 6 Cover Cover Screw wCAUTION 1 Insert the tube until you can see only one of the lines printed on the tube 2 After inserting pull the tube to ascertain that it is secure 3 Assemble the clip Collet Correct In...

Page 14: ...t your feet by the sharp edges on hinge side Remove the screws of the rail on both sides 2 To remove the freezer drawer pull the drawer open to full extension Remove the upper basket by lifting the basket from the rail system 1 Grasp the drawer on each side and pull it up to separate it from the rails 3 With both hands hold each rail and push it in to allow both rails to slide in simultaneously wC...

Page 15: ...t by the sharp edges on hinge side Remove the screws of the rail on both sides 2 To remove the freezer drawer pull the drawer open to full extension Remove the lower DuraBase basket by lifting the basket from the rail system 1 Grasp the drawer on each side and pull it up to separate it from the rails 3 With both hands hold each rail and push it in to allow both rails to slide in simultaneously wCA...

Page 16: ... To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer With both hands pull out each rail simultaneously until both rails are fully extended 1 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 2 1 2 Lower the door into final position and t...

Page 17: ...revent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer With both hands pull out each rail simultaneously until both rails are fully extended 1 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 2 1 2 Lower the door into final position and tighte...

Page 18: ... areas where temperatures will remain above freezing It may take up to 24 hours for the icemaker to begin producing ice Tools Required Standard screwdriver 7 16 in and 1 2 in open end wrenches or two adjustable wrenches 1 4 in nut driver 1 4 in drill bit Hand drill or electric drill properly grounded NOTE Refrigerator dealers offer a kit with a 1 4 in saddle type shutoff valve a union and copper t...

Page 19: ...utlet NOTE If your refrigerator is equipped with an internal water filter an external in line water filter should not be used Remove the plastic flexible cap from the water valve Place the compression nut and ferrule sleeve onto the end of the tubing as shown Insert the end of the copper tubing into the connection as far as possible While holding the tubing tighten the fitting IMPORTANT Tighten an...

Page 20: ... then the kick plate Open the Freezer Drawer Once the drawer is open there is sufficient clearance to remove the screws on top of the kick plate NOTE To replace the kick plate place it into position and then insert and tighten the screws 1 Level the refrigerator by using an 11 16 inch 18mm wrench or a flat blade screw driver Turn the leveling legs CCW to raise or CW to lower the height of the fron...

Page 21: ... and wipe off all dust that may have accumulated during shipping Install accessories such as the ice cube bin drawers and shelves in their proper places They are packed together to prevent possible damage during shipment Adjust the desired temperature for the refrigerator and freezer see Adjusting the Temperature and Functions Let your refrigerator run for at least 2 or 3 hours before putting food...

Page 22: ...en pressed simultaneously with the REFRIGERATOR button for more than five seconds the temperature display will change from Fahrenheit to Celsius or vice versa ICE WATER BUTTON The ICE WATER button is used to select Cubed Ice or Water REFRIGERATOR BUTTON Press the REFRIGERATOR button to adjust the temperature in the refrigerator compartment NOTE When pressed simultaneously with the FREEZER button f...

Page 23: ...rtment in Celsius or Fahrenheit 2 1 3 1 2 8 DISPENSING CUBED ICE Press the ICE WATER button to illuminate the Cubed Ice icon Press the push switch with a glass or other container and cubed ice will be dispensed NOTE Hold the glass or other container in place for a couple of seconds after dispensing ice or water to catch the last few cubes or drops The dispenser is designed to not operate while eit...

Page 24: ...UTION Display mode setting and its cancellation 1 With the refrigerator door open keep pressing the REFRIGERATOR Button and ICE PLUS Button more than 5 seconds then it goes to the display mode with special beep sound 2 Perform the same way again to cancel the display mode 3 All cooling unit will be turned off at display mode Exceptions Lamp Display Temperature Display To change the temperature dis...

Page 25: ...filter press and hold the FILTER button for 3 seconds to turn the indicator light off You need to change the water filter approximately every 6 months ACTIVATING ICE PLUS Press the ICE PLUS button once to activate the ICE PLUS function The ICE PLUS function runs the freezer compartment at the coldest setting for a 24 hour period to increase icemaking and then turns off automatically NOTE Press the...

Page 26: ...ay damage the icemaker Keep the ice bin door closed tightly If the ice bin door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the icemaker to not produce ice 26 IN DOOR ICE BIN Push on the latch firmly where noted to close the ice bin door it will make a clicking sound when it is closed completely To remove the in door ice ...

Page 27: ...he first few batches of ice about 20 pieces and purge the water line for 2 minutes after installation to eliminate air and odd tastes This is also necessary if the refrigerator has not been used for a long time Never store beverage cans or other foods in the ice bin for the purpose of rapid cooling Doing so may damage the icemaker or the containers may burst If discolored ice is dispensed check th...

Page 28: ...mperatures to rise Never overload the door racks overloading may push against the inner racks and prevent the doors from closing correctly Freezer compartment Do not store glass bottles in the freezer compartment glass may break when the contents are frozen Do not refreeze food that has been thawed This causes loss of flavor and nutrition Do not touch cold foods or containers especially those made...

Page 29: ... the expansive refrigerator compartment shelves CRISPERS Store vegetables or fruits with humidity control MODULAR REFRIGERATOR DOOR BINS Store small packed food or beverages such as condiments salad dressings baby foods milk or juice UTILITY BIN OPTIONAL BOTTLE HOLDER OPTIONAL 1 2 3 4 5 2 1 4 5 3 ENGLISH ...

Page 30: ...shelves from the shipping position and place shelves in the position you want wCAUTION Make sure that shelves are level from one side to the other Failure to do so may result in the shelf s falling or spilling food Remove Shelf Reinstall Shelf Tilt up the front of the shelf Lift up the back and pull out the shelf Tilt up the front of the shelf and guide the shelf hooks into the slots at a desired ...

Page 31: ...hildren to play with baskets The sharp corners on the baskets could cause injury Modular Door Bin The door bins are removable for easy cleaning and adjusting Simply lift the bin and pull it straight out to remove it To replace the bin slide it in above the desired support button and push down until it stops Dispenser Drip Tray The dispenser drip tray has no self draining function It should be clea...

Page 32: ...ing High Low Humidity Control To remove the glass Lift up the glass under the crisper cover Pull the glass up and out Removing crisper To remove pull the drawer out to full extension Lift the front of the crisper up then pull it straight out To install slightly tilt up the front and insert the drawer into the frame and push it back into place wCAUTION Pinch hazard Keep hands and feet clear of the ...

Page 33: ...tick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tbsp baking soda to 1 qt of water 26 g soda to 1 L of water Be sure the baking soda dissolves completely so it does not scratch the surfaces of the refrigerator IMPORTANT Do not use a spray nozzle to clean the interior GENERAL INFORMATION Storage During average length vacations ...

Page 34: ...ize shape and wattage The light bulbs will turn off if door is left open for seven continuous minutes Shutting door for one second will light bulbs to come back on To change freezer light 1 Unplug refrigerator power cord form outlet 2 Using a flat instrument gently pry the lamp cover loose in the front as shown Rotate downward to remove the rear tabs 3 Make sure the bulb is cool to the touch Turn ...

Page 35: ...LTER button for 3 seconds to turn the indicator light off To purchase replacement water filter cartridges visit your local appliance dealer or parts distributor You can also call 1 800 243 0000 USA 1 888 542 2623 Canada The replacement water filter cartridge s part number is 5231JA2002A Slowly turn the old cartridge to the left When the cartridge is released you will feel it click out of place NOT...

Page 36: ... cracked or poorly fitted The thermostat is keeping the refrigerator at a constant temperature Freezer control is set too cold Refrigerator control is set too cold Set the refrigerator control This is normal for a fully automatic defrosting refrigerator The defrost cycle occurs periodically Make sure the plug is tightly pushed into the outlet Call the local electric company This is normal Larger m...

Page 37: ...elves in the refrigerator The refrigerator is touching the wall or cabinets The weather is hot and humid which increases the rate of frost buildup and internal sweating Door is slightly open Door is opened too often or for too long Weather is humid Door is slightly open Adjust the refrigerator to a warmer setting Adjust the freezer or refrigerator control to a colder setting until the freezer or r...

Page 38: ...a installed tube is bent When a filter is old The water has been in the tank for too long The unit is not properly connected to cold water line When a filter is old Wipe off the moisture Clean interior with sponge warm water and baking soda Be sure the soda is completely dissolved so it will not act as an abrasive compound Cover food completely Use a different container or brand of wrapping materi...

Page 39: ...ce is made the dispenser should operate Be sure both of the doors are closed Remove the ice storage bin and thaw the contents Clean the bin wipe it dry and replace it in its proper position When new ice is made the dispenser should operate Remove the ice cubes that are jamming the dispenser Use the dispenser often to prevent the cubes from freezing together Only the ice cubes made by the icemaker ...

Page 40: ...ator Model LMX25964 Description Electrical Requirements Min Max Water Pressure Dimensions Net Weight Refrigerator Storage Capacity Freezer Storage Capacity French Door Refrigerator 115 VAC 60 Hz 21 121 PSI 1 5 8 5 kgf cm2 35 3 4 W X 34 1 4 D X 69 3 4 H 46 1 2 D w door open 908 mm W X 870 mm D X 1772 mm H 1181 mm D w door open 309 lb 140 kg 17 6 cu ft 7 1 cu ft ...

Page 41: ...age resulting from misuse abuse improper installation repair or maintenance Improper repair includes use of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage o...

Page 42: ...ly or inadequate supply of air 4 Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner s manual 5 Damage to the Product caused by accidents pests and vermin lightning wind fire floods or acts of God 6 Damage resulting from the misuse abuse improper installation repair or maintenance of the Product Improper repair include...

Page 43: ...43 ENGLISH ...

Page 44: ......

Page 45: ...inquires or comments visit www lg com or call 1 800 243 0000 USA Consumer User 1 888 865 3026 USA Commercial User 1 888 542 2623 CANADA www lg com Register your product Online LG Customer Information Center ...

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