25
TROUBLESHOOTING
Before Calling for Service
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG
Authorized Service Centers are fully equipped to handle your service requirements.
Symptoms
Possible Causes / Solutions
Oven does not start
•
Plug in power cord.
•
Close oven door.
•
Set cooking time.
Arcing or Sparking
•
Cookware is not microwave safe. When in doubt, test cookware before use.
•
Do not operate oven while empty.
Incorrect time of day
•
Possible power interruption. See Clock section to reset time of day.
Unevenly Cooked
Foods
•
Test cookware to make sure it is microwave safe.
•
Do not cook without the glass tray.
•
Turn or stir food while cooking.
•
Defrost food completely before cooking.
•
Use correct cook time and power level.
Overcooked Foods
•
Change cook time or power level.
Undercooked Foods
•
Test that cookware is microwave safe.
•
Defrost food completely before cooking.
•
Change cook time or power level.
•
Make sure ventilation ports are not blocked.
Improper Defrosting
•
Test that cookware is microwave safe.
•
Change defrost time or weight.
•
Turn or stir food during defrost cycle.
