3. CIC AND SERVICE CENTER
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Copyright © 2013 LG Electronics. Inc. All right reserved.
Only for training and service purposes
LGE Internal Use Only
No FAQ
Q&A
24
Q
How do you update the SW?
A
End Users can update SW in 2 ways.(Web Download / FOTA)
- Web Download : Connect the phone with PC, use the SW Update Tool and download
a new binary from the server via the internet to PC. Then, install it on the phone.
- FOTA : Without PC, via the phone network(3G, 4G WIFI ), download FOTA Package on
the phone for automatic Install & Update.
In either way, User Data is maintained.
25
Q
Until when is it guaranteed after purchase?
What is the warranty limit?
A
Free warranty period is a year as from the date of purchase. Glitches due to external
shocks may incur charges for fixing even within the free warranty period.
26
Q
What kinds of phone accessories are there?
A
As In-Box items, Headset (Stereo), TA and Data cable are supported.
Visit a service center to purchase additional accessories.
(It depends on options.)