LG LG-D410h User Manual Download

Page: 67 / 74

Message

Possible causes

Possible corrective measures

Number not
allowed

The Fixed dialling
number function
is on.

Check the Settings menu and turn the
function off.

Impossible
to receive /
send SMS &
photos

Memory full

Delete some messages from your phone.

Files do not
open

Unsupported file
format

Check the supported file formats.

The screen
does not turn
on when I
receive a call.

Proximity sensor
problem

If you use a protection tape or case, make
sure it has not covered the area around the
proximity sensor. Make sure that the area
around the proximity sensor is clean.

No sound

Vibration mode

Check the settings status in the sound menu
to make sure you are not in vibration or
silent mode.

Hangs up or
freezes

Intermittent software
problem

Try to perform a software update via the
website.

Troubleshooting

Summary of Contents for LG-D410h

Page 1: ...ENGLISH User Guide LG D410h MFL00000000 1 0 www lg com ...

Page 2: ...ons that are not expressly approved by the manufacturer could void the user s authority to operate the equipment FCC Part 15 105 statement This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip...

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Page 4: ...ment is subject to change without notice This handset is not suitable for people who have a visual impairment due to the tap screen keyboard Copyright 2014 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities All other trademarks are the property of their respective owners Google Google Maps Gmail YouTube Hangouts and Play Store a...

Page 5: ... different Home screens by swiping from left to right and vice versa Double tap Double tap to zoom on a webpage or a map For example quickly double tap a section of a webpage to adjust that section to fit the width of the screen You can also double tap to zoom in and out while viewing the picture Pinch to Zoom Use your index finger and thumb in a pinching or spreading motion to zoom in or out when...

Page 6: ...shortcut the Widget appears as an on screen application Application Icons Tap an icon application folder etc to open and use it Location Indicator Indicates which Home screen canvas you are viewing Quick Key Area Provides one touch access to the function in any home screen canvas Extended home screen The operating system provides multiple Home screen canvases to provide more space for adding icons...

Page 7: ...ey From the Apps menu or on the Home screen touch and hold an application icon and drag it to the Quick key area To remove an app from the Quick key area Touch and hold the desired quick key and drag it to NOTE Apps key cannot be removed To customize apps icons on the Home screen 1 Touch and hold an application icon until it is unlocked from its current position Then drop it on the screen The edit...

Page 8: ...rovider Pending notifications Bluetooth Wi Fi battery status Using Dual SIM When two SIM cards are inserted on your phone the SIM cards information are displayed on your notification drawer When you touch the SIM switch key currently active SIM is switched NOTE If only one SIM card is inserted or one SIM is off SIM switching is not available and the SIM switch key has no action During a call sendi...

Page 9: ...s Tap a QSlide app to open as a small window on your screen Tap to remove add or rearrange QSlide apps Tap to clear all the notifications Notifications The current notifications are listed each with a brief description Tap a notification to view it To close the notifications panel touch and drag the tab toward the top of the screen Indicator icons on the Status Bar Indicator icons appear on the st...

Page 10: ...s on Airplane mode is on Battery fully charged Connected to a Wi Fi network Battery is charging Wired headset connected Phone is connected to PC via USB cable Call in progress Downloading data Missed call Uploading data Bluetooth is on GPS is on System warning Data is synchronizing An alarm is set New Gmail message available New voicemail available New Hangouts message available New text or multim...

Page 11: ...ntering text Tap once to capitalize the next letter you type Double tap for all caps Tap to switch to the numbers and symbols keyboard Tap to enter a space Tap to create a new line Tap to delete the previous character Entering accented letters When you select French or Spanish as the text entry language you can enter special French or Spanish characters e g á For example to input á touch and hold ...

Page 12: ...il select New to create a new account If you have a Google account tap Existing enter your email address and password then tap Once you have set up your Google account on your phone your phone automatically synchronizes with your Google account on the Web Your contacts Gmail messages Calendar events and other information from these applications and services on the Web are synchronized with your ph...

Page 13: ... not using it to extend the life of your battery NOTE If you are out of the Wi Fi zone or have set Wi Fi to OFF additional charges may be applied by your mobile operator for mobile data use Turning Wi Fi on and connecting to a Wi Fi network 1 Tap Apps tab Settings Networks tab Wi Fi 2 Set Wi Fi to ON to turn it on and start scanning for available Wi Fi networks 3 Tap the Wi Fi menu again to see a ...

Page 14: ...s tab set Bluetooth to ON 2 Tap the Bluetooth menu again You will see the option to make your phone visible and option to search devices Now tap Search for devices to view the devices in the Bluetooth Range 3 Choose the device you want to pair with from the list Once the paring is successful your device will connect to the other device NOTE Some devices especially headsets or hands free car kits m...

Page 15: ...otspots including supported operating systems and other details visit http www android com tether To share your phone s data connection as a portable Wi Fi hotspot 1 Tap Apps tab Settings Networks tab Tethering networks Wi Fi hotspot switch to activate 2 Enter a password and tap Save TIP If your computer is running Windows 7 or a recent distribution of some flavours of Linux such as Ubuntu you wil...

Page 16: ...es without an access point Due to the high battery usage of Wi Fi direct it is recommended that you plug your phone into a power outlet while using the Wi Fi Direct feature Check your Wi Fi Wi Fi Directed network in advance and make sure the users are connected to the same network PC connections with a USB cable Learn to connect your device to a PC with a USB cable in USB connection modes Transfer...

Page 17: ...5 Select and drag the music ﬁles you want to the sync list 6 Start synchronization The following requirements must be satisfied to synchronize with Windows Media Player Items Requirement OS Microsoft Windows XP SP2 Vista or higher Window Media Player version Windows Media Player 10 or higher Connecting to Networks and Devices ...

Page 18: ...ntacts 3 In the list tap you want to call Answering and rejecting a call When you receive a call in Lock state swipe the in any direction to Answer the incoming call Swipe the in any direction to Decline an incoming call Swipe the Decline with message icon in any direction if you want to send a message TIP Decline with message You can send a message quickly using this function This is useful if yo...

Page 19: ... active calls tap End or tap and slide the notiﬁcation bar down and select the End call icon NOTE You are charged for each call you make Viewing your call logs On the Home screen tap and choose the Call logs tab View a complete list of all dialled received and missed calls TIP Tap any call log entry to view the date time and duration of the call Tap then tap Delete all to delete all the recorded i...

Page 20: ...allery 3 Select the contact type by tapping 4 Tap a category of contact information and enter the details about your contact 5 Tap Save Favourites contacts You can classify frequently called contacts as favourites Adding a contact to your favourites 1 Tap to open your contacts 2 Tap a contact to view its details 3 Tap the star to the right corner of the contact s name The star will turn yellow col...

Page 21: ...nd tap Select New group 3 Enter a name for the new group You can also set a ringtone for the newly created group 4 Tap Save to save the group NOTE If you delete a group the contacts assigned to that group will not be lost They will remain in your contacts Contacts ...

Page 22: ...n composing your message 4 Tap to open the Options menu Choose from Quick message Insert smiley Schedule sending Add subject and Discard TIP You can tap the icon to attach the file that you want to share with message 5 Tap Send to send your message 6 Responses will appear on the screen As you view and send additional messages a message thread is created WARNING The 160 character limit may vary fro...

Page 23: ... settings Your phone message settings are pre defined so you can send messages immediately You can change the settings according to your preferences Tap the Messaging icon on the Home screen tap and then tap Settings Messaging ...

Page 24: ...ttings To delete an email account Tap Apps tab E mail tap Settings tap Remove account Select the account to delete Remove select Yes Working with account folders Tap Apps tab E mail tap and select Folders Each account has an Inbox Outbox Sent and Drafts folder Depending on the features supported by your account s service provider you may have additional folders Composing and sending email To compo...

Page 25: ...Shot mode Choose from Normal Panorama Continuous shot Time catch shot or Sports Settings Tap this icon to open the settings menu Video mode Tap and slide down this icon to switch to video mode Capture button Gallery Tap to view the last photo you captured This enables you to access your gallery and view saved photos while in camera mode NOTE Please ensure the camera lens is clean before taking pic...

Page 26: ...ng determines the sensitivity of the camera s light sensor The higher the ISO the more sensitive the camera This is useful in darker conditions when you cannot use the flash Improves color quality in various lighting conditions Applies artistic effects to your pictures Sets a delay after the capture button is pressed This is ideal if you want to be in the photo Activate this to use your phone s lo...

Page 27: ...ant to photograph 2 Focus boxes will appear in the center of the viewﬁnder screen You can also tap anywhere on the screen to focus on that spot 3 When the focus box turns green the camera has focused on your subject 4 Tap to capture the photo Using Time catch shot mode Sets the camera to capture missing moments by taking five sequential pictures before is tapped 1 Open the Camera application 2 Tap...

Page 28: ...et image as Tap to use the photo as a Contact photo Home screen wallpaper Lock screen wallpaper Wallpaper Move Tap to move the photo to another place Copy Tap to copy the selected photo and save it to another album Copy to Clip Tray Tap to copy the photo and store in the Clip Tray Rename Tap to edit the name of the selected photo Rotate left right To rotate left or right Crop Crop your photo Move ...

Page 29: ...rom your Gallery Tap Gallery To view more photos scroll left or right To zoom in or out double tap the screen or place two fingers and spread them apart move your fingers closer together to zoom out Camera ...

Page 30: ...e from Normal or Live effect Settings Tap this icon to open the settings menu Camera mode Tap and slide up this icon to switch to camera mode Start recording Gallery Tap to view the last video you recorded This enables you to access your gallery and view your saved videos while in video mode TIP When recording a video place two fingers on the screen and pinch to use the Zoom function ...

Page 31: ...services NOTE This function is available when the GPS function is active or connected network Set the Volume Key whether to use for the record or zoom Select storage to save videos Opens the help guide to know how a function operates Restores all camera default settings Recording a quick video 1 Open the Camera application and slide the Video mode button 2 The video camera viewﬁnder appears on the...

Page 32: ...il at the bottom of the screen to view the last video you took Tap to record another video immediately Tap to send your video to others or share it via social network services Tap to delete the video NOTE Additional charges may apply when MMS messages are downloaded while roaming From your Gallery Tap Gallery Tap on video play icon to play the video ...

Page 33: ...k Knock Code 2 This opens a screen that will guide you through how to select the unlock sequence You have to create a Backup PIN as a safety measure in case you forget your unlock sequence TIP Double tap to turn the screen on when Knock Code is not in use KnockON You can turn on off the screen by just double tap To activate KnockON feature 1 Tap Apps tab Settings General tab Gestures 2 Place a che...

Page 34: ... and set not to show the applications panel Tap Apps tab Settings General tab Accessory Earphone Plug Pop QuickMemo The QuickMemo allows you to create memos and capture screen shots Capture screens draw on them and share them with family and friends with QuickMemo OR 1 Enter the QuickMemo screen by pressing both the Volume up and down keys for one second on the screen you want to capture OR Touch ...

Page 35: ...a fingertip while using the QuickMemo Do not use your fingernail Using the QuickMemo options You can easily use the QuickMenu options when using the QuickMemo Tap to keep the current QuickMemo as a text overlay on the screen and continue to use the phone Selects whether to use the background screen or not Undo or Redo Selects the pen type and the colour Erases the memo that you created Function ...

Page 36: ...de and return to full window Tap to adjust transparency Tap to end the QSlide Tap to adjust the size 1 Touch and slide the status bar downwards tap QSlide apps or while using applications that support QSlide tap The function will be continuously displayed as a small window on your screen 2 You can make a call browse the Web or choose other phone options You can also use and tap the screen under th...

Page 37: ...DVD Blue ray 1 Touch and slide the status bar downwards and tap ADD REMOTE OR Tap Apps tab QuickRemote tap 2 Select the type and brand of device then follow the on screen instructions to conﬁgure the device s 3 Touch and slide the status bar downwards and use QuickRemote functions Function ...

Page 38: ...ttings and Help NOTE The QuickRemote operates the same way as an ordinary remote control infrared IR signals Be careful not to cover the infrared sensor at the top of the phone when you use the QuickRemote function This function may not be supported depending on the model the manufacturer or service company ...

Page 39: ...automatically creates the Screenshots folder Select a folder to open it Pictures are displayed by creation date in a folder Select a picture to view it full screen Scroll left or right to view the next or previous image Zooming in and out Use one of the following methods to zoom in on an image Double tap anywhere to zoom in Spread two fingers apart on any place to zoom in Pinch to zoom out or doub...

Page 40: ... software If the file size exceeds the available memory an error can occur when you open files Videos Your phone has a built in video player that lets you play all of your favorite videos To access the video player touch Apps tab Videos Playing a video 1 Touch Apps tab Videos 2 Select the video you want to play Touch to pause resume video playback Touch to go 10 seconds forward ...

Page 41: ...the volume while watching a video press the up and down volume keys on the left hand side of the phone Touch and hold a video in the list The Share Delete Trim and Details options will be displayed Music Your phone has a built in music player that lets you play all your favorite tracks To access the music player tap Apps tab Music Playing a song 1 Tap Apps tab Music 2 Tap Songs 3 Select the song y...

Page 42: ... previous track in the album playlist or shuffle Touch and hold to rewind Tap to display the Volume slider bar then adjust the playback volume on the slider bar Tap to set audio effects Tap to find the files with YouTube Tap to open the current playlist Tap to add the song to your favourites Tap to play the current playlist in shuffle mode tracks are played in random order ...

Page 43: ...c MTP 1 Connect the phone to your PC using the USB cable 2 Select the Media sync MTP option Your phone will appear as another hard drive on your computer Click on the drive to view it Copy the ﬁles from your PC to the drive folder NOTE Some file formats are not supported depending on the device software If the file size exceeds the available memory an error can occur when you open files Music file...

Page 44: ... FM radio Your phone has a built in FM radio so you can tune in to your favorite stations and listen on the go NOTE You need to use your headphones to listen to the radio Insert it into the headphone jack ...

Page 45: ... touch and select the Scientiﬁc calculator then choose sin cos tan log etc 5 To check the history touch and select the Calculation history Adding an event to your calendar 1 Tap Apps tab Calendar 2 On the screen you can ﬁnd the different view types for the Calendar Day Week Month Year Agenda 3 Tap on the date for which you wish to add an event and tap 4 Tap Event name and enter the event name 5 Ta...

Page 46: ...anage your applications using Task Manager You can easily check the number of applications that are currently running and shut down certain applications Tasks This task can be synchronized with MS Exchange account You can create task revise it and delete it in MS outlook or MS Office Outlook Web Access To Synchronize MS Exchange 1 From the Home Screen Tap Apps tab Settings 2 Tap General tab Accoun...

Page 47: ...inal documents Google Use this application to stay connected with people via Google s social network service Tap Apps tab Google NOTE This application may not be available depending on the region or service provider Voice Search Use this application to search webpages using voice 1 Tap Apps tab Voice Search 2 Say a keyword or phrase when Speak now appears on the screen Select one of the suggested ...

Page 48: ... NOTE What if there is no icon 1 Using a mobile Web browser access LG SmartWorld www lgworld com and select your country 2 Download the LG SmartWorld App 3 Run and install the downloaded file 4 Access LG SmartWorld by tapping the icon How to use LG SmartWorld Participate in monthly LG SmartWorld promotions Search content Find content by category e g Games Education Entertainment etc Try the easy M...

Page 49: ...ide it upwards with your finger to open Tap to go back one page Tap to go forward one page to the page you connected to after the current one This is the opposite of what happens when you tap which takes you to the previous page Tap to go to the Home page Tap to add a new window Tap to access bookmarks Viewing webpages Tap the address field enter the web address and tap Go Opening a page To go to ...

Page 50: ...se webpages 1 Tap Apps tab Chrome NOTE This application may not be available depending on your region and service provider Viewing webpages Tap the Address field and then enter a web address or search criteria Opening a page To go to a new page tab New tab To go to another webpage tap scroll up or down and tap the page to select it Syncing with other devices Sync open tabs and bookmarks to use wit...

Page 51: ...d Touch to tick This enable data access over the mobile network Default data network You can change the default data network All mobile packet services Web MMS Email etc will use SIM selected on this value When only one SIM card is inserted the default data network is set as the inserted SIM and it is not allowed to change NOTE When airplane mode is on dual SIM settings is disabled Data roaming To...

Page 52: ...oming call while you are on a call depending on your network provider Incoming call pop up Display incoming call popup when using camera and videos Call reject Allows you to set the call reject function Choose from Call reject mode or Reject calls from Decline with message When you want to reject a call you can send a quick message using this function This is useful if you need to reject a call du...

Page 53: ...n Vibrate Checkmark to vibrate when quiet mode is on Incoming call settings Block incoming calls Checkmark to block all incoming calls Allow repeated calls Checkmark to allow a call that is repeated within 3 minutes Allowed contact lists Designate which Contacts calls will be allowed Auto reply to blocked calls Set how to you want to automatically reply to silenced calls Help Tap to view help info...

Page 54: ... to change the shortcuts on the Swipe Lock screen Lost phone contact Checkmark to set the device owner s name to be displayed on the Lock screen Tap to enter the text to be displayed as the Owner info Lock timer Sets the amount of time before the screen automatically locks after the screen has timed out Power button instantly locks Checkmark to instantly lock the screen when the Power Lock Key is ...

Page 55: ...or stop the alarm Pause video Checkmark to enable you to simply flip the device to pause the currently playing video Help Opens a help guide on how to use the Gestures features of your device Motion sensor calibration Allows you to improve the accuracy of the tilt and speed of the sensor One handed operation Dial keypad Checkmark to enable you move the dial keypad to the right or left side of the ...

Page 56: ...nformation on the battery saver tips Apps View and manage your applications Accounts sync Permits applications to synchronize data in the background whether or not you are actively working in them Deselecting this setting can save battery power and lower but not eliminate data usage Guest mode To protect your privacy or limit some applications to your children you can use the Guest mode When you l...

Page 57: ...count Set to backup your account Automatic restore Set to restore your settings and application data when the applications are reinstalled on your device LG Backup service Backs up all information on the device and restores it in the event of data loss or replacement Factory data reset Reset your settings to the factory default values and delete all your data If you reset the phone this way you ar...

Page 58: ...w when using the QuickWindow case Earphone Plug Pop Sets the Plug Pop feature for earphones The app panel will be displayed automatically when connecting an earphone Tap Edit app panel to change the applications you want to make available Printing Allows you to print the content of certain screens such as web pages displayed in Chrome to a printer connected to the same Wi Fi network as your Androi...

Page 59: ...ion to find out how to use your LG PC Suite PC software Installing LG PC Suite PC Software LG PC Suite PC software can be downloaded from the webpage of LG 1 Go to www lg com and select a country of your choice 2 Go to Support MOBILE SUPPORT LG Mobile Phones Select the Model or Go to Support Mobile Select the Model 3 Click PC SYNC from MANUALS DOWNLOAD and click DOWNLOAD to download LG PC Suite PC...

Page 60: ...nc button NOTE To synchronize your phone with your PC you need to install LG PC Suite onto your PC Please refer to previous pages to install LG PC Suite Moving contacts from your Old Device to your New Device 1 Export your contacts as a CSV ﬁle from your old device to your PC using a PC sync program 2 Install LG PC Suite on the PC ﬁrst Run the program and connect your Android mobile phone to the P...

Page 61: ... does not guarantee the availability of the newer version of the firmware for all handset models LG Mobile Phone software update via Over the Air OTA This feature allows you to conveniently update your phone s software to a newer version via OTA without connecting using a USB data cable This feature will only be available if and when LG makes a newer firmware version available for your device You ...

Page 62: ...censed for limited use If you extract and use these materials for commercial or other purposes you may be infringing copyright laws As a user you are fully and entirely responsible for the illegal use of media Additional charges may be applied for data services such as messaging uploading and downloading auto syncing or using location services To avoid additional charges select a data plan that is...

Page 63: ...lus Manufactured under license from Dolby Laboratories Dolby Dolby Digital Plus and the double D symbol are trademarks of Dolby Laboratories Notice Open Source Software To obtain the corresponding source code under GPL LGPL MPL and other open source licences please visit http opensource lge com All referred licence terms disclaimers and notices are available for download with the source code About...

Page 64: ...e your phone Items described below may be optional Travel adaptor Stereo headset Quick Start Guide Data cable Battery Accessories NOTE Always use genuine LG accessories Failure to do this may void your warranty Accessories may vary in different regions ...

Page 65: ... or you are outside the carrier network Move toward a window or into an open area Check the network operator coverage map Operator applied new services Check whether the SIM card is more than 6 12 months old If so change your SIM card at your network provider s nearest branch Contact your service provider Codes do not match To change a security code you will need to confirm the new code by re ente...

Page 66: ...ssed too briefly Press the On Off key for at least two seconds Battery is not charged Charge battery Check the charging indicator on the display Charging error Battery is not charged Charge battery Outside temperature is too hot or cold Make sure phone is charging at a normal temperature Contact problem Check the charger and its connection to the phone No voltage Plug the charger into a different ...

Page 67: ... the supported file formats The screen does not turn on when I receive a call Proximity sensor problem If you use a protection tape or case make sure it has not covered the area around the proximity sensor Make sure that the area around the proximity sensor is clean No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or silent mode Hangs up or ...

Page 68: ...ay sync with Gmail Only two way synchronization is available Data Synchronization Is it possible to synchronize all email folders The Inbox is automatically synchronized You can view other folders by tapping the Menu Key and select Folders to choose a folder Google Service Gmail Log In Do I have to log into Gmail whenever I want to access Gmail Once you have logged into Gmail no need to log into G...

Page 69: ...nd used Phone Function Synchronisation Is it possible to synchronize my contacts from all my email accounts Only Gmail and MS Exchange server company email server contacts can be synchronized Phone Function Wait and Pause Is it possible to save a contact with Wait and Pause in the numbers If you transferred a contact with the W P functions saved into the number you will not be able to use those fe...

Page 70: ...n will appear 4 Set up by drawing your pattern once and once again for confirmation Precautions to take when using the pattern lock It is very important to remember the unlock pattern you set You will not be able to access your phone if you use an incorrect pattern five times You have five chances to enter your unlock pattern PIN or password If you have used all 5 opportunities you can try again a...

Page 71: ... If you perform a factory reset all user applications and user data will be deleted Please remember to backup any important data before performing a factory reset Phone Function Memory Will I know when my memory is full Yes you will receive a notification Phone Function Language Support Is it possible to change my phone s language The phone has multilingual capabilities To change the language 1 Fr...

Page 72: ...e network or Wi Fi icon at the top of your screen Phone Function Home screen Is it possible to remove an application from the Home screen Yes Just touch and hold the icon until the dustbin icon appears at the top right hand side of the screen Then without lifting your finger drag the icon to the trash can Phone Function Application I downloaded an application and it causes a lot of errors How do I...

Page 73: ...m If my ringer volume is set to Off or Vibrate will I hear my alarm Your alarm is programmed to be audible even in these scenarios Recovery Solution Hard Reset Factory Reset How can I perform a factory reset if I can t access the phone s setting menu If your phone does not restore to its original condition use a hard reset factory reset to initialize it FAQ ...

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