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Troubleshooting
This section lists some problems that you might encounter while using your phone. Some problems require that you
call your service provider, but most of problems you encounter are easy to correct by yourself.
Symptom
Possible causes
Possible Corrective measures
No connection to
the network
Signal is weak or you’re outside of the
carrier network.
Move to a window or open space.
Check service provider coverage map.
Codes do not
match
When you want to change a security code
you have to confirm the new code by
entering it again.
The two codes that you have entered do
not match.
Contact your Service Provider.
Function cannot
be set
Not supported by
Service Provider or registration required.
Check the number dialed and check the
reception. Contact your service provider.
Calls not available Dialing error or service limitations.
Check the number dialed and check the
reception. Contact your service provider.
