37
Problem
Possible Solution
Enter PUK
The PIN code has been entered incorrectly three times in
succession, and the phone is now blocked. Enter the PUK
supplied by your service provider.
Loss of Network
You may be in a weak signal area. Move and try again.
You are trying to access an option for which you have no
subscription with your service provider. Contact the service
provider for further details.
You have entered a
number but it was
not dialed
Be sure that you have pressed
Call key
.
Be sure that you have accessed the right network service.
Be sure that you have not set an outgoing call barring option.
Be sure that you have entered the area code.
Your correspondent
cannot reach you
Be sure that your phone is switched on. Be sure that you are
accessing the network service. Be sure that you have not set
an incoming call barring option.
Your correspondent
cannot hear you
speaking
Be sure that you have switched off the loudspeaker. Be sure
that you are holding the phone close enough to your mouth.
The microphone is located at the bottom of the phone.
The voice quality of
the call is poor
Check the signal strength indicator on the display. The
number of bars indicates the signal strength. Try moving the
phone slightly or moving closer to a window if you are in a
building.
No number is dialed
when you recall a
contact
Use the Phonebook Search feature to ensure the number
has been stored correctly. Resave the number, if necessary.
