LG LFXC22596 Series Owner'S Manual Download

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TROUBLESHOOTING

TROUBLESHOOTING

FAQs: Frequently Asked Questions

What are the best temperature settings for my refrigerator and freezer?

The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the

freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired

temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should

be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,

press and hold the

Freezer

and

Refrigerator

buttons until you hear a beep and the settings in the

display change. On some models, you can also select the Refrigerator Manager application on the

display and use the Unit button.

How do I set the refrigerator and freezer temperatures?

Continually press the

Refrigerator

Freezer

button on the control panel until the desired

temperature appears. The numbers will cycle from highest to lowest and then return to the highest

again with continuous pressing. On some models, you can also set the temperatures in the

Refrigerator Manager application on the display.

Why do I hear a buzzing noise from my refrigerator periodically?

This may happen if you do not have a water source attached to your refrigerator and the icemaker is

turned on. If you do not have a water source attached to the back of the refrigerator you should turn

the icemaker off.

Why does the icemaker tray look crooked?

This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.

The change in position is to assist in the freezing process.

My refrigerator is powered on and the controls are working, but it’s not cooling and the display

shows “OFF” (see below). What is wrong?

The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance

is on display in a store. To restore normal operation, press and hold the

Refrigerator

and

Ice Plus

buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.

Use the same procedure to return the refrigerator to Demo Mode, if desired.

Summary of Contents for LFXC22596 Series

Page 1: ...OOR REFRIGERATOR Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times LFXS28596 LFXS26596 LFXC22596 www lg com Copyright 2018 LG Electronics Inc All Rights Reserved MFL70761702 Rev 00_060118 ...

Page 2: ...1 Ice and Water Dispenser 30 Sabbath Mode On Some Models 32 Ice Compartment 34 Automatic Icemaker 36 Storing Food 39 Humidity Controlled Crispers On Some Models 39 Glide N Serve 40 Durabase 40 Detaching Assembling the Storage Bins 41 InstaView Door in Door On Some Models 41 InstaView Function 42 Door in Door Case 43 Adjusting the Refrigerator Shelves 44 SMART FUNCTIONS 44 LG SmartThinQ Application...

Page 3: ...nd Vegetables High GLIDE N SERVE The Glide N Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator It is a convenient place to store sandwiches or meat to be cooked AUTO CLOSING HINGE The refrigerator doors and freezer drawers close automatically with a slight push The door only closes automatically when it is open at an angle less...

Page 4: ...S WARNING to persons when using this product follow basic precautions including the following INSTALLATION To reduce the risk of injury to persons adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a da...

Page 5: ...yed or otherwise damaged repaired or replaced by qualified service personnel Do not operate the refrigerator or touch the power cord with wet hands Do not modify or extend the power cord Do not use an uncertified power outlet Do not plug appliance into a damaged wall outlet Do not put hands feet or other objects into the air vents or bottom of the refrigerator Doing so could result in personal inj...

Page 6: ...lights are interior LED lighting and service should be performed by a qualified technician Unplug the power plug immediately in the event of a blackout or thunderstorm Turn the power off if water or dust penetrates into the refrigerator Call a service agent Do not store glass containers or soda in the freezer compartment Contents may expand when frozen break the container and cause injury Do not s...

Page 7: ...ust be properly installed in accordance with the Installation Instructions OPERATION Do not use aerosols near the refrigerator This appliance is intended to be used only in domestic and similar applications Do not strike or apply excessive force to any glass surface Do not touch glass surfaces if they are cracked or broken Do not overfill or pack items too tightly into door bins Doing so may cause...

Page 8: ...ut it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigerant squirting out of the pipes could ignite or cause an eye injury If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes In order to avoi...

Page 9: ... Description Standard depth Door in Door French door refrigerator bottom freezer Net weight 322 lb 146 kg Model LFXS26596 Description Standard depth Door in Door French door refrigerator bottom freezer Net weight 309 lb 140 kg Model LFXC22596 Description Standard depth Door in Door French door refrigerator bottom freezer Net weight 299 lb 136 kg ...

Page 10: ...Sets the refrigerator and freezer temperatures Filtered Water and Ice Dispenser EZ Handle Easily opens the freezer door Handle Opens and closes the refrigerator door 1 2 3 4 Door button Opens the Door in Door Compartment InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items LED Light LED lights up when the freezer door is opened Refrigerat...

Page 11: ...11 PRODUCT OVERVIEW Interior Door in Door LFXS28596 LFXS26596 LFXC22596 9 10 13 11 12 8 2 3 4 5 6 7 1 ...

Page 12: ...ally when pushed slightly The door only closes automatically when it is open at an angle of less than 30 Ice Bin If a large amount of ice is needed transfer the ice in the in door ice bin to an ice storage bin in the freezer 1 2 3 4 5 6 7 Door in Door Case A convenient storage area for frequently used items that require easy access Adjustable Refrigerator Shelf The refrigerator shelves are adjusta...

Page 13: ...structions first after purchasing this product or transporting it to another location Unpacking the Refrigerator Choosing the Proper Location Disassembling Assembling Connecting the Water Line Leveling and Door Alignment CAUTION Connect to potable water supply only Fill with potable water only ...

Page 14: ...your refrigerator Reinstall or adjust shelves as needed Refrigerator shelves are installed in the shipping position Reinstall shelves according to your individual storage needs Choosing the Proper Location Water Water supply must be easily connected for the automatic icemaker NOTE The water pressure must be 20 120 psi or 138 827 kPa or 1 4 8 4 kgf cm2 If the refrigerator is installed in an area wi...

Page 15: ...een the back of the refrigerator and the wall List LFXS28596 A Depth without handle 33 3 4 857 mm B Width 35 3 4 908 mm C Height to Top of Case 68 3 8 1737 mm D Height to Top of Hinge 69 3 4 1772 mm E Back Clearance 2 50 mm F Depth without Door 29 7 8 759 mm G Depth Total with Door Open Front Clearance Depth With handle 90 48 1 2 1232 mm I 24 610 mm H 36 1 4 921 mm 32 3 8 822 mm 35 3 4 908 mm 68 3...

Page 16: ...ce Make sure that there is not a gap between the door and handle after assembling the handle Tools Needed 3 32 in Allen wrench 1 8 in Allen wrench 1 4 in Allen wrench Removing the Refrigerator Handles 1 Loosen the set screws 1 with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners 2 that connect to the refrigerator door and handle using a 1 4 in Allen wrench and remove t...

Page 17: ...r sideways through the doorway WARNING Use two or more people to remove and install the refrigerator and freezer doors Disconnect the electrical supply to the refrigerator before installing Do not put hands feet or other objects into the air vents or bottom of the refrigerator Be careful when handling the hinge and stopper Remove food and bins before detaching the doors Do not hold the handle when...

Page 18: ... top hinge 2 free of the hinge lever latch 1 2 Hinge Lever Latch CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 5 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing up on a nonscratching surface NOTE Disassembling Assembling the Water Lines Collet Tube Insert line Clip Correct Removing the Right Refriger...

Page 19: ...AUTION Place the door inside facing up on a non scratching surface Assembling the Right Refrigerator Door Install the right side door first 1 Make sure that the plastic sleeve is inserted in the bottom of the door Lower the door onto the middle hinge pin as shown in the figure 2 Fit the hinge 1 over the hinge lever latch and slot it into place Rotate the lever 2 counterclockwise to secure the hing...

Page 20: ... all the wire harnesses 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown Insert the tube at least 5 8 inch 15 mm into the connector Insert the clip on the joint to fasten the tube in place Collet 6 Place the cover 1 in place Insert and tighten the c...

Page 21: ...t to damage the floor Do not sit or stand on the freezer drawer To prevent accidents keep children and pets away from the drawer Do not leave the drawer open If the Durabase storage bin is removed from the freezer drawer there is sufficient space for a small child or pet to crawl inside 1 Pull the drawer open to full extension 2 Gently lift and pull out the ice bin 3 Lift the front of the drawer u...

Page 22: ...ook the drawer supports into the rail tabs located on both sides CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off causing personal injury 3 Lower the door into its final position and tighten the screws located on both sides 4 Push the drawer back until it clicks into place 5 Replace the ice bin in the drawer Insert the Durabase basket in the rail assembl...

Page 23: ...smosis system is less than 20 psi or 138 kPa or 1 4 kgf cm2 takes more than 4 seconds to fill a cup of 7 oz or 198 cc capacity Check to see if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Allow the storage tank on the reverse osmosis system to refill after heavy usage If the water pressure remains low call a licensed qualified plumber All installatio...

Page 24: ...side of a vertical water pipe When it is necessary to connect into a horizontal water pipe make the connection to the top or side rather than at the bottom to avoid drawing off any sediment from the water pipe 3 Drill the hole for the valve Drill a in hole in the water pipe using a sharp bit Remove any burrs resulting from drilling the hole in the pipe Be careful not to allow water to drain into t...

Page 25: ...acking Nut Outlet Valve Compression Nut Ferrule sleeve 8 Flush out the tubing Turn the main water supply on and flush out the tubing until the water is clear Shut the water off at the water valve after about one quart of water has been flushed through the tubing 9 Connect the tubing to the refrigerator NOTE Before making the connection to the refrigerator be sure that the refrigerator power cord i...

Page 26: ...urns and be sure to turn both leveling legs the same amount Door Alignment Standard Door Both the left and right refrigerator doors have an adjustable nut located on the bottom hinge to raise and lower them to align properly If the space between the doors is uneven follow the instructions below to align the doors evenly Use the wrench included with the owner s manual to turn the nut in the door hi...

Page 27: ...nit Turning on the Power After installing plug the refrigerator s power cord into a 3 prong grounded outlet and push the refrigerator into the final position CAUTION Connect to a rated power outlet Have a qualified electrician check the wall outlet and wiring for proper grounding Do not damage or cut off the ground terminal of the power plug Position the Refrigerator Arrange the coil of tubing so ...

Page 28: ...he interior The inside of the refrigerator may smell like plastic at first Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation Connect the power supply Check if the power supply is connected before use Read the Turning On The Power section Wait for the refrigerator to cool Allow the refrigerator to run for at least two to th...

Page 29: ...unction automatically shuts off after 24 hours Stop the function manually by pressing the button once more Smart Grid Press the Smart Grid button to turn the Smart Grid function On Off When the function is on the icon illuminates The Smart Grid function automatically turns on when the refrigerator is connected to the Wi Fi network When the refrigerator is responding to a Demand Response DR message...

Page 30: ...unction is off To lock the control panel buttons press and hold the Lock button until the closed Lock icon appears in the display and the function is activated To disable the Lock function press and hold the Lock button for approximately three seconds Water Filter Replace Filter press and hold the Water Filter button for three seconds to turn the icon light off Replace the Wi Fi The Wi Fi button w...

Page 31: ...rm that Display Mode is deactivated Use the same procedure to activate Display Mode Ice and Water Dispenser CAUTION Keep children away from the dispenser Children may play with or damage the controls Throw away the first few batches of ice about 140 160 cubes after installation This is also necessary if the refrigerator has not been used for a long time If ice or water dispenses unexpectedly turn ...

Page 32: ...ll of the control panel functions Ice Compartment CAUTION Keep hands and tools out of the ice compartment door and dispenser chute Failure to do so may result in damage or personal injury Keep the ice compartment door closed tightly If the ice compartment door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the icemaker to st...

Page 33: ...shown Assembling the In Door Ice Bin 1 Carefully insert the in door ice bin slanting the top slightly to fit it under the icemaker 2 Gently push the handle to close the ice compartment CAUTION When handling the ice bin keep hands away from the icemaker tray area to avoid personal injury Avoid touching the auto shutoff feeler arm when replacing the ice bin See the label on the ice compartment door ...

Page 34: ...ce making mechanism while the refrigerator is plugged in CAUTION Never store beverage cans or other items in the ice bin for the purpose of rapid cooling Doing so may damage the icemaker or the containers may burst To avoid personal injury keep hands out of the ice door and passage Freezer Icemaker Power Switch Auto shutoff feeler arm NOTE The automatic freezer icemaker produces 12 cubes at a time...

Page 35: ...p the buzzing move the power switch to OFF O You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills NOTE Do not keep the power turned on to the icemakers if the water line is not connected Doing so can damage the icemakers Preparing for Vacation Set both icemaker power switches to OFF O and shut off the water supply to the appliance If the amb...

Page 36: ...Food Depending on the model some of the following functions may not be available Each compartment inside the refrigerator is designed to store different types of food Store food in the optimal space to enjoy the freshest taste 1 3 5 4 6 7 8 2 ...

Page 37: ... ice storage bin in the freezer Durabase Largest storage space in the freezer Door in Door Case Convenient storage for frequently used items such as beverages butter margarine cream cheese peanut butter and condiments Adjustable Refrigerator Shelf Adjustable shelves to meet individual storage needs Glide N Serve On Some Models Provides storage space with a variable temperature control that keeps t...

Page 38: ...gerator door or freezer drawer is opened or closed too often warm air may penetrate the refrigerator and raise its temperature This can increase the running costs of the unit Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture proof material unless otherwise noted This prevents food odor and taste transfer throughout the refrigerator For dated products check date code...

Page 39: ...r e g i r f e r s n o i t a d n e m m o c e r g n i g a k c a P s r a j g n i z e e r f g n i n n a c d e d i s t h g i a r t S l i o f m u n i m u l a y t u d y v a e H r e p a p d e t a o c c i t s a l P s p a r w c i t s a l p e l b a e m r e p n o N r e p o r p r o f s n o i t c u r t s n i r e n i a t n o c r o e g a k c a p w o l l o F s d o h t e m g n i z e e r f e s u t o n o D s r e p p ...

Page 40: ...the Glide N Serve pull out the crisper 1 or Glide N Serve 2 to full extension lift the front up t u o t h g i a r t s l l u p d n a 2 To install slightly tilt up the front insert the crisper or drawer into the frame and push it back into e c a l p Crisper Cover To remove lift the front of the cover up until it detaches from the back wall of the cabinet then pull it out Door Bins The door bins are ...

Page 41: ...y s t e l r o o D n i r o o D e h t n o n o i t c n u f w e i V a t s n I e h T see if you re running low on frequently used items like beverages and snacks without opening the refrigerator door 1 t h g i l D E L e h t n r u t o t s s a l g e h t n o e c i w t k c o n K inside the Door in Door on or off 2 n e t r e t f a y l l a c i t a m o t u a f f o s n r u t t h g i l D E L e h T seconds The I...

Page 42: ...ll t u o 2 To replace the Door in Door case line up the tabs on the Door In Door case with the slots on the e c a l p o t n i s p a n s t i l i t n u n w o d h s u p d n a r o o d N O I T U A C h t i w s r o o d e s o l c r o s n i b r o o d d w o r c r e v o t o n o D excessive force The inner Door in Door may not close properly or may be pushed open by falling items resulting in product or prope...

Page 43: ...are level from one side to the other Failure to do so may result in the shelf falling or spilled food Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Glass shelves are heavy Use special care when removing them Using the Folding Shelf On Some Models Store taller items such as a gallon container or bottles by pushing...

Page 44: ...he wireless network service run slowly If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The network connection may not work properly depending on the Internet service provider The Wi Fi connection may not connect or may be interrupted because of the home network environ...

Page 45: ...n This information is current at the time of publication The application is subject to change for product improvement purposes without notice to users Connecting to Wi Fi The Wi Fi button when used with the LG SmartThinQ application allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refri...

Page 46: ...ed environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 cm 7 8 inches between the antenna and your body Users must follow the exposure compliance Industry Canada Statement For transmitter module contained in this product This device contains licence exempt ...

Page 47: ...cle and making ice When the refrigerator operates in DAL mode the Grid LED is illuminated on the refrigerator display DAL mode is automatically deactivated after the period stipulated by the DAL signal max 4 hours or when you override the Smart Grid function Temporary Appliance Load Reduction TALR The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period ...

Page 48: ...r door 4 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door when instructed to do so by the call center 5 Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker 6 After you hear three beeps release the Freezer button 7 Keep the phone in place until the tone count down the time Once th...

Page 49: ...wice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth For products with black stainless steel exterior spray glass cleaner on a clean microfiber cloth and rub in direction of grain Do not spray glass cleaner directly at the display panel Do not use harsh or abrasive cleaners For products with a standard stainless steel exterior use a damp microfiber cloth and rub in t...

Page 50: ... Approximately every six months When the Replace Filter icon turns on When the water dispenser output decreases Before Replacing the Water Filter If the top shelf located below the water filter is in the highest position it will need to be removed prior to replacing the water filter To remove any shelf Tilt up the front of the shelf 1 and lift 2 Pull the shelf out 1 Remove the old water filter Low...

Page 51: ...r cover The cover will click when closed correctly 5 After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminants from the system NOTE Do not dispense the entire 2 5 gallon amount continuously Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF 6 After changing the filter press and hold the ...

Page 52: ...s Chlorine Taste and Odor 2 0 μg L 2 0 μg L 10 97 5 0 050 μg L N A 50 00 Nominal Particulate Class I 0 5 to 1 0 μm 12 000 000 pts mL At least 10 000 particles mL 99 80 24 000 pts ml N A 85 00 Asbestos 180 MFL 107 to 108 MFL fibers greater than 10 μg Lin length 99 00 1 MFL N A 99 00 Atrazine 8 5 μg L 9 0 μg L 10 94 10 0 500 μg L 3 0 μg L NA Benzene 15 0 μg L 15 0 μg L 10 96 60 0 510 μg L 5 0 μg L N...

Page 53: ...0 ng L 1400 40 ng L 98 40 25 60 ng L 200 ng L NA DEET 1600 ng L 1400 40 ng L 97 10 46 40 ng L 200 ng L NA Trimethoprim 170 ng L 140 40 ng L 96 80 5 44 ng L 20 ng L NA Linuron 160 ng L 140 40 ng L 96 60 5 44 ng L 20 ng L NA Phenytoin 200 ng L 200 40 ng L 94 80 10 40 ng L 30 ng L NA Ibuprofen 400 ng L 400 40 ng L 94 50 22 00 ng L 60 ng L NA Naproxen 140 ng L 140 40 ng L 96 10 5 46 ng L 20 ng L NA Es...

Page 54: ...ion before or after the system Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts EPA Establishment 070595 MEX 001 CAUTION To reduce the risk associated with property damage due to water leakage Read and follow Use Instructions before installation and use of this system Installation and use MUST comply with all state and local plumbing codes Do ...

Page 55: ... to lowest and then return to the highest again with continuous pressing On some models you can also set the temperatures in the Refrigerator Manager application on the display Q Why do I hear a buzzing noise from my refrigerator periodically A This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on If you do not have a water source attached to...

Page 56: ...rs before connecting it to power Cooling system runs too much Refrigerator is replacing an older model Modern refrigerators require more operating time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely The door is opened often or a large amount of food hot food was added Adding fo...

Page 57: ...mp containers can lead to moisture accumulation within each compartment Wipe all containers dry and store food in sealed packaging to prevent condensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperatur...

Page 58: ...compartment may rise slightly and condensation may form on the back wall Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed Refrigerator or Freezer section is too cold Incorrect temperature control settings If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Control P...

Page 59: ...he Connecting the Water Line section Tubing connecting refrigerator to house supply valve is kinked The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow Straighten or repair the water supply line and arrange it to prevent future kinks Doors are opened often or for long periods of time If the doors of the unit are opened often ambient ai...

Page 60: ...bad taste or odor Water supply contains minerals such as sulfur A water filter may need to be installed to eliminate taste and odor problems NOTE In some cases a filter may not help It may not be possible to remove all minerals odor taste in all water supplies Icemaker was recently installed Ice that has been stored for too long will shrink become cloudy and may develop a stale taste Throw away ol...

Page 61: ...When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Refrigerator wobbles or seems unstable Leveling legs are not adjusted properly Refer to the Leveling and Door Alignment section Floor is not level It may be necessary to add shims un...

Page 62: ...denser by the condenser fan Normal Operation Gurgling Refrigerant flowing through the cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall some of the nor...

Page 63: ...wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider o...

Page 64: ...s limited warranty EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION...

Page 65: ...MATION Call 1 800 243 0000 and select the appropriate option from the menu Or visit our website at http www lg com Or by mail LG Electronics Customer Service P O Box 240007 Huntsville AL 35813 ATTN CIC PROCEDURE FOR RESOLVING DISPUTES ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATI...

Page 66: ...tor fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision If you prevail in the arbitration LG will pay your attorneys fees and expenses as long as they are reasonable by considering factors including but not limited to the purchase amount and claim amount Notwithstanding the foregoing if applicable law allows for an award of reasonable attorneys fees a...

Page 67: ...ver is greater Replacement products and parts may be new reconditioned refurbished or otherwise factory remanufactured all at the sole discretion of LGECI Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty LGECI S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE EXCEPT AS EXPRESSLY PR...

Page 68: ...are not approved authorized by LGECI Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage or failure caused by transportation and handling including scratches dents chips and or other damage to the finish of the Product unless such damage results from defects in materials or workmanship...

Page 69: ...hat small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG Arbitration Rules and Procedures To begin arbitration of a claim either you or LG must make a written demand for arbitration The arbitration will be pri...

Page 70: ...e opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com ca_en support repair service schedule repair and clicking on Find My Model Serial Number In the event that you Opt Out the law of the...

Page 71: ...71 MEMO ...

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