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47

TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time 
and money.

Problem

Possible Causes

Solutions

Refrigerator and 
Freezer section 
are not cooling.

The refrigerator control is set to 
OFF (some models).

Turn the control ON. Refer to the Setting the 
Controls section for proper temperature settings.

The refrigerator is in the defrost 
cycle.

During the defrost cycle, the temperature of 
each compartment may rise slightly. Wait 30 
minutes and confirm the proper temperature 
has been restored once the defrost cycle has 
completed.

The refrigerator was recently 
installed.

It may take up to 24 hours for each compartment 
to reach the desired temperature.

The refrigerator was recently 
relocated.

If the refrigerator was stored for a long period of 
time or moved on its side, it is necessary for the 
refrigerator to stand upright for 24 hours before 
connecting it to power.

Cooling System 
runs too much.

The refrigerator is replacing an 
older model.

Modern refrigerators require more operating 
time but use less energy due to more efficient 
technology.

The refrigerator was recently 
plugged in or the power was 
restored.

The refrigerator will take up to 24 hours to cool 
completely.

The door is opened often or a 
large amount of food / hot food 
was added.

Adding food and opening the door warms the 
refrigerator, requiring the compressor to run 
longer in order to cool the refrigerator back 
down. In order to conserve energy, try to get 
everything you need out of the refrigerator 
at once, keep food organized so it is easy to 
find, and close the door as soon as the food is 
removed. (Refer to the Food Storage Guide.)

The doors are not closed 
completely.

Firmly push the doors shut. 

The refrigerator is installed in a 
hot location.

The compressor will run longer under warm 
conditions. At normal room temperatures (70°F) 
expect your compressor to run about 40% to 
80% of the time. Under warmer conditions, 
expect it to run even more often. The refrigerator 
should not be operated above 110°F.

The condenser / back cover is 
clogged.

Use a vacuum cleaner with an attachment to 
clean the condenser cover and vents. Do not 
remove the panel covering the condenser coil 
area.

Summary of Contents for LFX29945ST

Page 1: ...OWNER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LFX29945ST www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...What You Will Need 22 Water Line Installation Instructions 24 Turning On the Power 25 Leveling and Door Alignment 25 Leveling 25 Door Alignment 26 HOW TO USE 26 Before Use 27 Control Panel 27 Control Panel Features 29 In Door Ice Bin 29 Detaching the In Door Ice Bin 29 Assembling the In Door Ice Bin 30 Automatic Icemaker 30 Turning the Automatic Icemaker On or Off 31 When You Should Turn the Icema...

Page 3: ...pen for more than 60 seconds a warning alarm sounds at 30 second intervals HUMIDITY CONTROLLED CRISPER The Humidity Controlled Crisper is designed to help keep fruits and vegetables fresh and crisp You can control the amount of humidity in the crisper by adjusting the setting between Low and High GLIDE N SERVE Glide N Serve provides storage space with a variable temperature control that keeps the ...

Page 4: ...connecting this product to a dedicated grounded electrical outlet y rated for use with this product 115V 60Hz AC only It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of the unit falling y Use DO NOT allow children to climb stand or hang on the refrigerator doors or on the shelv...

Page 5: ...tomatic icemakers avoid contact with the moving parts of the ejector y mechanism or with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when the y r...

Page 6: ...tor y Do not store articles on the top of the appliance y Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft cloth y Wipe foreign objects such as dust and water off the prongs of the power plug and contact y areas regularly Do not store disassemble or repair the refrigerator by yourself y Remove any dust or foreign matter from the power plug pins y Do not ...

Page 7: ...iltered Water and Ice Dispenser Dispenses purified water and ice LED Display Displays the refrigerator and freezer temperature the water filter condition and the dispenser status Control Panel Sets the refrigerator and freezer temperatures the water filter condition and the dispenser mode Button Handle Opens and closes the door Refrigerator Preserves food Freezer Preserves frozen food Ez Handle Ea...

Page 8: ...eservation of large food items The Durabase Divider is used to organize the Durabase area into sections It can be adjusted from side to side to accommodate items of different sizes Glide N Serve Allows you to store food items at a different temperature than the regular refrigerator area LED interior lamps The interior lamps light up the inside of the refrigerator Door In Door Case The convenience ...

Page 9: ... following installation instructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Disassembling Assembling 4 Connecting the water supply and water line 5 Leveling and Door Alignment ...

Page 10: ...ted in this manual may vary due to constant product improvements Dimensions 35 3 4 W X 36 1 4 D X 70 1 4 H 49 D w door open 908 mm W X 921 mm D X 1782 mm H 1244 mm D w door open Net weight 331 lb 150 kg Refrigerator storage capacity 19 4 cu ft Freezer storage capacity 9 6 cu ft ...

Page 11: ...ve cleaners to remove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs The refrigerator should always be plugged y into its own individual properly grounded electrical outlet rated for 115 Volts 60 Hz AC only and fused at 15 or 20 amperes This provi...

Page 12: ...08 cm 24 61 cm Removing Assembling the Refrigerator Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 4 in Allen wrench and remove the mounting fasteners Assembling the Handles 1 Assemble the mounting fasteners at both ends of the handle using a 1 4 i...

Page 13: ...ing removing the doors is the recommended procedure WARNING When assembling or disassembling the handle Grasp the handle tightly to avoid dropping it y Do not swing the handle into nearby people y or animals Make sure that the bracket hole of the y handle fits properly into the stopper bolt of the door Assemble the set screws to fix the handle into place Make sure that there is not a gap between y...

Page 14: ... Collet 2 Remove the screw from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver 3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch CAUTION When lifting the hinge free of the latch be...

Page 15: ... harness Removing the Right Refrigerator Door CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing up on a non scratching surface ...

Page 16: ... as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge Assembling the Right Refrigerator Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw 3 Connect the wire harness ...

Page 17: ...and slot it into place Rotate the lever clockwise and fasten the hinge Assembling the Left Refrigerator Door 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Insert the water supply tube at least 5 8 in 15 mm into the connector 6 Make sure that the door switch located inside the cover is tightly connec...

Page 18: ...amage the floor Do not sit or stand on the freezer drawer y To prevent accidents keep children and y pets away from the drawer Do not leave the drawer open NOTE 1 Gently press the Collet and insert the tube until only one line shows on the tube Correct Incorrect 2 Pull the tube to make sure that the tube is tightly fastened and then insert the clip Removing the Freezer Drawers The top and bottom d...

Page 19: ...n simultaneously 1 Pull the drawer open to full extension 2 Lift the Dura Base basket up and out making sure to clear the rail system 3 Remove the screws at the ends of both rails CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off causing personal injury 4 Remove the screw from the bar then slide out the bar ...

Page 20: ...hook the drawer supports into the rail tabs located on both sides CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off causing personal injury 4 Lower the door into its final position and tighten the screws located on both sides 5 With the drawer pulled out to full extension insert the lower basket in the rail assembly 3 Reinstall the bar in the drawer suppo...

Page 21: ... fill a cup of 7 oz capacity If the water pressure from the reverse osmosis system is less than 21 psi or 1 5 kgf cm2 takes more than 4 0 sec to fill a cup of 7 oz capacity Check to see if the sediment filter in y the reverse osmosis system is blocked Replace the filter if necessary Allow the storage tank on the reverse y osmosis system to refill after heavy usage If water pressure issues associat...

Page 22: ...l plumbing codes Water Line Installation Instructions Install the shutoff valve on the nearest frequently used drinking water line 1 SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line 2 CHOOSE THE VALVE LOCATION Choose a location for the valve that is easily accessible It is best to connect into the side of a vertical water pipe When it is necessary to co...

Page 23: ...g and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely 8 FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is clear Shut the water off at the water valve after about one quart of water has been flushed through the tubing 9 CONNECT THE TUBING TO THE REFRIGERATOR NOTE Before making the...

Page 24: ...itch to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below It will then begin operation automatically if the icemaker power switch is in the ON I position Turning On The Power 1 Plug in the refrigerator CAUTION Check to see if leaks occur at the water line connections CAUTION Connect to a rated power outlet y Have a certified elec...

Page 25: ...rning both leveling legs to the left It may take several more turns and you should turn both leveling legs the same amounts NOTE A flare nut wrench works best but an open end wrench will suffice Do not over tighten Door Alignment Both the left and right refrigerator doors have an adjustable nut located on the bottom hinge to raise and lower them to align properly If the space between the doors is ...

Page 26: ...function Turn off the icemaker if the refrigerator is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet This is applicable only to certain models CAUTION Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could linger inside the refrigerator Wait for...

Page 27: ...ment in Celsius C or Fahrenheit F To change the temperature mode from F to C or vice versa press and hold the Refrigerator and Freezer temperature buttons simultaneously for approximately five seconds The temperature indicator on the display window switches between Celsius and Fahrenheit Fresh Air Filter Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator The Fresh Air F...

Page 28: ...hen either the refrigerator or the freezer y door is left open for more than 60 seconds the alarm tone will sound to let you know that the door is open When you close the door the door alarm will y stop Lock Lock The Lock function disables every other button on The Lock function disables every other button on the display the display When power is initially connected to the y refrigerator the Lock ...

Page 29: ...t in damage or personal injury The icemaker will stop producing ice when y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other...

Page 30: ...reezer Room Depending on the model some of the following functions may not be available Ice is made in the automatic icemaker and sent to the dispenser The icemaker will produce 12 cubes per cycle approximately 100 cubes in a 24 hour period depending on freezer compartment temperature room temperature number of door openings and other operating conditions It takes about 12 to 24 hours for a newly ...

Page 31: ...ted Keep the glass at a proper distance from y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y the ice door and passage Never remove the dispenser cover y If ice or water dispenses unexpectedly turn y off the water supply and contact a qualified service center CAUTION When You Should Turn the Icemaker Off When the wat...

Page 32: ...enser will not operate when y either of the refrigerator doors are open If dispensing water or ice into a container y with a small opening place it as close to the dispenser as possible Some dripping may occur after y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Incorrect Way Correct Way Water Ice CAUTION Throw away the first few batch...

Page 33: ... increase the running costs of the unit NOTE If you are leaving home for a short period of time like a short vacation the refrigerator should y be left on Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer If you are leaving the refrigerator turned off for an extended period of time remove all food and y unplug the power cord Clean the interior and le...

Page 34: ...ith skins carrots peppers Place in plastic bags or plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day as purchased Leftovers Cover leftovers with plastic wrap or aluminum foil or store in plastic containers with tight lids Storing...

Page 35: ... party trays deli items and beverages This drawer should not be used for vegetables that require high humidity Press the Select button to choose between Produce Cold Deli Colder and Meat Coldest Meat Deli Produce Select Storing Frozen Food continued Packaging Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out I...

Page 36: ...bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place NOTE Some bins may vary in appearance and will only fit in one location CAUTION Do not apply excessive force while y detatching or assembling the storage bins Do not use the dishwasher...

Page 37: ... To remove the Door In Door case lift up and pull out 2 To replace the Door In Door case line up the tabs on the Door In Door case with the slots on the door and push down until it snaps into place Door In Door Case To open the Door In Door case slightly push the marked area to pop it open The Door In Door case is removable for easy cleaning and adjustment Door In Door Compartment To access the Do...

Page 38: ...ut 2 To replace the door bins slide a door bin in above the desired support and push down until it snaps into place Door In Door Lower Shelf The Door In Door lower shelf is removable for easy cleaning 1 To remove the lower shelf lift the shelf retainer up and out 2 Remove the two screws from the shelf and pull it straight out 3 Reverse the procedure to replace the shelf ...

Page 39: ... the shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf CAUTION Do not ...

Page 40: ... not stick up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator Door Liners and Gaskets Door Liners and Gaskets Use a clean spon...

Page 41: ...r Turn the filter cover to the left to detach from the refrigerator wall The filter is located on the inside of the filter cover Remove the filter from the cover and replace it with a new filter Replacing the Water Filter It is recommended that you replace the water filter Ap y proximately every six months When the water filter indicator turns on y When the water dispenser output y decreases When ...

Page 42: ...ntire 2 5 gallon amount continuously Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF 4 Water Filter Bypass Plug Keep the water filter bypass plug You MUST use the water filter bypass plug when a replacement water filter cartridge is not available Water Filter Bypass Plug CAUTION DO NOT operate the refrigerator without the water filter or the water filter plug i...

Page 43: ...9282 Asbestos 190 MFL 107 to 108 MFL fibers greater than 10 µm in length 99 1MLF N A 99 J 0004928 Atrazine 0 0094 mg L 0 009 mg L 10 94 7 0 00005 mg L 0 003 mg L N A J 00049293 Benzene 0 016 mg L 0 015 mg L 10 96 7 0 005 mg L 0 005 mg L N A J 00049300 Carbofuran 0 08 mg L 0 08 mg L 10 98 1 0 002 mg L 0 04 mg L N A J 00049294 Lindane 0 002 mg L 0 002 mg L 10 98 2 0 00004 mg L 0 0002 mg L N A J 0005...

Page 44: ...iated with property damage due to water leakage Read and follow Use Instructions before y installation and use of this system Installation and use MUST comply with all y state and local plumbing codes Do not install if water pressure exceeds y 120 psi 827 kPa If your water pressure exceeds 80 psi you must install a pressure limiting valve Contact a plumbing professional if you are uncertain how to...

Page 45: ...45 MAINTENANCE ENGLISH ...

Page 46: ...ator call 1 800 243 0000 Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using S...

Page 47: ... older model Modern refrigerators require more operating time but use less energy due to more efficient technology The refrigerator was recently plugged in or the power was restored The refrigerator will take up to 24 hours to cool completely The door is opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run...

Page 48: ... The refrigerator should not be operated in temperatures above 110 F A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect The doors are not closed correctly See the Doors will not close correctly or pop open ...

Page 49: ...ondensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents The refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls sectio...

Page 50: ... it may be necessary to contact a plumber The water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 20 and 120 psi on models without a water filte...

Page 51: ...mended temperature for the freezer compartment for normal ice production is 0 F If the freezer temperature is warmer ice production will be affected Dispensing water slowly The water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are sm...

Page 52: ...minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice The refrigerator was recently installed or the icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice The icemaker is not turned on Locate the icemaker ON OFF switch and confirm t...

Page 53: ...rs are not closed properly Water will not dispense if any of the refrigerator doors are left open The water filter has been recently removed or replaced After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminants from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser p...

Page 54: ...allation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz The dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz ...

Page 55: ...n The refrigerator is not resting solidly on the floor The floor is weak or uneven or the leveling legs need to be adjusted See the Door Alignment section The refrigerator with a linear compressor was jarred while running Normal Operation Whooshing The evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser b...

Page 56: ...cult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning The door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see ...

Page 57: ...ILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE NEITHER THE MANUFACTURER NOR ITS U S DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS OR ANY OTHER DAMAGE WHETHER BASED IN C...

Page 58: ...se of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or consumable cleaning ...

Page 59: ...ONS SHALL BE BINDING ON LG CANADA LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE LG CANADA THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL DIRECT O...

Page 60: ...7 Damage or product failure caused by unauthorized modification or alteration or use for other than its intended purpose or resulting from any water leakage due to improper installation 8 Damage or Product failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or cleaning products that are not approved by LG Canada 9 D...

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Page 63: ...0 243 0000 1 888 865 3026 1 888 542 2623 USA Consumer User USA Commercial User CANADA For inquires or comments visit www lg com or call www lg com Register your product Online LG Customer Information Center ...

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