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ENGLISH

47

BEFORE CALLING FOR SERVICE 

(CONT.)

Problem

Possible Causes

Solutions

Not dispense
water

Other

• New installation.

• Freezer door is not closed

completely.

• Refrigerator is not connected

to a water supply and the
supply shutoff valve is not
turned on.

• The water pressure is not

more than 20 psi.

• Home filter or reverse osmosis

system is used.

• The display is not set properly

for water to come out.

• Water filter need to be

changed.

Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in
this manual.

• Flush and fill the water system.

• If any door is not closed completely, the ice is never

dispensed.

• Connect refrigerator to water supply and turn water

shutoff valve fully open.

• The water pressure to the home determines the flow

from the dispenser.

• This can decrease water pressure. It is

recommended to remove reverse osmosis for
normal operation of water dispenser.

• Look on the right side of the display to see if the

display lock is engaged. If locked, it will not
dispense. Unlock the dispenser.

• The filter should be changed every 6 months or

more often depending on usage. The filter can get
buildup of foreign particles and slow the water
pressure.

Water is leaking
from the
dispenser.

NOTE:

One or two

drops of water after
dispensing is
normal.

• Glass was not being held

under the dispenser long
enough.

• New installation.

• Recently water filter was

changed.

• Hold the glass under the dispenser 2 to 3 seconds

after releasing the dispenser lever.

• Flush and fill the water system.

• Flush the water system.

The interior of the
refrigerator is
covered with dust
or soot. 

• The refrigerator is located

near a fire source, such as a
fireplace, chimney or candle. 

• Make sure that the refrigerator is not located near

a fire source, such as a fireplace, chimney or
candle. 

Summary of Contents for LFX28991ST

Page 1: ...OWNER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times P No MFL62184410 www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...he Functions 25 Spaceplus Ice System 26 Automatic Icemaker 27 Storing Foods 28 Location of Foods 29 Shelf Height Adjustment 30 Removing and Replacing Components 31 CARE AND CLEANING Cleaning the Refrigerator 35 General Information 35 Replacing the Water Filter 36 TROUBLESHOOTING Before Calling for Service 42 SMART DIAGNOSIS Smart diagnosis 41 SPECIFICATIONS Key Dimensions and Specifications 48 WAR...

Page 3: ...quids in the vicinity of this or any other appliance DO NOT allow children to climb stand or hang on the refrigerator doors or shelves in the refrigerator They could damage the refrigerator and seriously injure themselves Keep fingers out of pinch point areas clearances between the doors and cabinet are necessarily small Be careful closing doors when children are in the area Unplug your refrigerat...

Page 4: ... The food may be dangerous to eat Even partial thawing and refreezing reduces the quality of foods particularly fruits vegetables and prepared foods The eating quality of red meats is affected less than that of many other foods Use refrozen foods as soon as possible to save as much of their quality as you can Risk of Child Entrapment Discarded or abandoned refrigerators are dangerous even if they ...

Page 5: ...your personal responsibility and obligation to have it replaced with a properly grounded three prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord Do not use an adapter plug NOTE Some models have LED interior lighting and service should be performed by a qualified technician When you are finished reconnect the refrigerator to the electrical sou...

Page 6: ...conds SPACEPLUS ICE SYSTEM The icemaker automatically produces 80 130 ice cubes in a 24 hour period to keep the ice dispenser fully supplied The in door design creates more shelf space CRISPERS LG s crispers preserve humidity and help vegetables stay crisp GLIDE N SERVE Provides storage space with a variable temperature control that keeps the compartment colder than refrigerator MULLION The door m...

Page 7: ...RIGERATOR SHELVING The refrigerator compartment shelves are adjustable to allow flexibility for storage needs GALLON STORAGE BINS Three interchangeable bins can be arranged to suit your storage needs REMOVABLE ICE STORAGE BIN The ice storage bin can be removed to fill ice buckets coolers or pitchers LED INTERIOR LAMPS Refrigerator interior is lit by the LED array CAN STORAGE BIN FIXED DOOR BINS 1 ...

Page 8: ...icity used increases To reduce the risk of electric shock do not install the refrigerator in a wet or damp area Select a place where a water supply can be easily connected for the automatic icemaker and dispenser Unstable installation may cause vibration and noise If the floor is not even make the refrigerator level by rotating the height adjusting screws Properly ground the refrigerator to confor...

Page 9: ...when moving it Do not wiggle or walk the refrigerator when trying to move it floor damage could occur HANDLE REMOVAL NOTE Handle appearance may vary from illustrations on this page wCAUTION Use special care when removing handles to prevent scratching the doors The handle could be damaged if you hit it with a hammer while removing or attaching When you assemble or disassemble a handle you must push...

Page 10: ...ove the refrigerator sideways through the doorway Place the handle on the door by aligning handle footprints to fit mounting fasteners and tighten the set screws with a 2 5 mm 3 32 Allen wrench NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench 1 Place the handle on the door by aligning handle footprints to fit mounting fasteners and tighten the set screws...

Page 11: ...he hinge free of the latch be careful that the door does not fall forward Lift the door from the middle hinge pin and remove the door Place the door inside facing up on a non scratching surface 1 2 4 3 6 7 8 5 2 To remove the right refrigerator door Open the door Remove the top hinge cover screw 1 Lift up the cover 2 Remove the cover Rotate the hinge lever 3 clockwise Lift the top hinge 4 free of ...

Page 12: ...ce Rotate the lever 3 counterclockwise to secure the hinge Hook the tab on the door switch side of the cover 4 under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 5 3 2 1 5 4 2 Install the left side door Lower the door onto middle hinge pin 3 Fit the top hinge 1 over the hinge lever latch 2 and into place Rotate the lever 3 clockwi...

Page 13: ...he tube at least 5 8 in 15 mm into the connector Hook the tab on the door switch side of the cover under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 6 Cover Cover Screw wCAUTION 1 Insert the tube until you can see only one of the lines printed on the tube 2 After inserting pull the tube to ascertain that it is secure 3 Assemble t...

Page 14: ...CAUTION When you remove the drawer do not hold the handle If it may come off and it could cause personal injury wCAUTION When placing the drawer on the floor care should be taken to avoid floor damage Holding both sides of the door pull up to separate the door from the rails 3 With both hands hold each rail and push it in to allow both rails to slide in simultaneously 4 Fully extend the freezer dr...

Page 15: ...lowing instructions It maybe necessary to have assistance with the following instructions wWARNING Risk of Child Entrapment To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer With both hands pull out each rail simultaneously until both rails are fully extended 1 Hook door supports into r...

Page 16: ... light bulbs will turn off if door is left open for seven continuous minutes Shutting door for one second will light bulbs to come back on To Change Freezer Light 1 Unplug refrigerator power cord form outlet 2 Use a screwdriver to remove the cover screw Save the cover screw 3 Using a flat instrument gently pry the lamp cover loose in the front as shown Rotate downward to remove the rear tabs 4 Mak...

Page 17: ... osmosis system to refill after heavy usage If the issue about water pressure from reverse osmosis remains call a licensed qualified plumber IMPORTANT Read all directions thoroughly before you begin If operating the refrigerator before installing the water connection turn the icemaker to the OFF position to prevent operation without water All installations must be in accordance with local plumbing...

Page 18: ...TE A horizontal pipe will work but the following precaution must be taken drill on the top of the pipe not the bottom This will help keep water away from the drill and also keep normal sediment from collecting in the valve To determine the length of copper tubing you will need measure from the connection on the lower left rear of the refrigerator to the water pipe Add 7 ft 2 1 m to allow for movin...

Page 19: ...e screws and then the kick plate Open the Freezer Drawer Once the drawer is open there is sufficient clearance to remove the screws on top of the kick plate NOTE To replace the kick plate place it into position and then insert and tighten the screws 1 Level the refrigerator by using an 11 16 inch 18mm wrench or a flat blade screw driver Turn the leveling legs CCW to raise or CW to lower the height...

Page 20: ...Thoroughly clean your refrigerator and wipe off all dust that may have accumulated during shipping Install accessories such as the ice cube bin drawers and shelves in their proper places They are packed together to prevent possible damage during shipment Adjust the desired temperature for the refrigerator and freezer see Adjusting the Temperature and Functions Let your refrigerator run for at leas...

Page 21: ...perature in the refrigerator compartment NOTE When pressed simultaneously with the FREEZER button for more than five seconds the temperature display will change from Fahrenheit to Celsius or vice versa ICE PLUS ENERGY SAVING BUTTON Press this button to activate the ICE PLUS function to increase icemaking capabilities OR Press and hold this button for at least 3 seconds to activate or deactivate th...

Page 22: ...ALARM INDICATOR This indicator shows that the door open warning alarm is activated ENERGY SAVING This indicater shows that Energy Saving mode is activated WATER FILTER STATUS This indicator shows the current status for the water filter See Resetting the Filter Indicator LOCK STATUS This indicator shows the current status for the control panel functions is set to LOCK wCAUTION Display mode setting ...

Page 23: ...re as illustrated above Temperature Display To change the temperature display from Fahrenheit to Celsius Simultaneously press and hold the FREEZER and REFRIGERATOR buttons for more than 5 seconds Do the same to convert back to Fahrenheit Power Saving Mode The display will remain off until the next time the door is opened The display will also turn on when any button is pressed and it will remain o...

Page 24: ...ss the ICE TYPE button to illuminate the Cubed Ice icon Press the push switch with a glass or other container and cubed ice will be dispensed NOTE Hold the glass or other container in place for a couple of seconds after dispensing ice or water to catch the last few cubes or drops The dispenser is designed to not operate while either refrigerator door is open DISPENSING WATER Press the push water s...

Page 25: ...f the water or ice cube taste starts to deteriorates ACTIVATING ICE PLUS Press the ICE PLUS ENERGY SAVING button once to activate the ICE PLUS function The ICE PLUS icon on the display panel will illuminate when activated The ICE PLUS function runs the freezer compartment at the coldest setting for a 24 hour period to increase icemaking by up to about 20 and then turns off automatically NOTE Press...

Page 26: ...r compartment This could also cause the icemaker to not produce ice NOTE If the On Off switch on the icemaker is set to Off for an extended time the ice compartment will gradually warm up to the temperature of the refrigerator compartment To prevent ice cubes from melting and leaking from the dispenser ALWAYS empty the ice bin when the icemaker is set to Off for more than a few hours wCAUTION Whil...

Page 27: ...nate air and odd tastes This is also necessary if the refrigerator has not been used for a long time Never store beverage cans or other foods in the ice bin for the purpose of rapid cooling Doing so may damage the icemaker or the containers may burst If discolored ice is dispensed check the water filter and water supply If the problem continues contact an Authorized Service Center Do not use the i...

Page 28: ... overloading may push against the inner racks and prevent the doors from closing correctly Freezer compartment Do not store glass bottles in the freezer compartment glass may break when the contents are frozen Do not refreeze food that has been thawed This causes loss of flavor and nutrition Do not touch cold foods or containers especially those made of metal with wet hands or place glass products...

Page 29: ...fish and chicken after wrapping them with thin foil Store dry DAIRY CORNER Store milk products such as butter and cheese GALLON STORAGE BINS Store small packed food or beverages such as condiments salad dressings baby foods milk or juice GLIDE N SERVE Provides storage space with a variable temperature control that keeps the compartment colder than refrigerator FIXED DOOR BINS Great for condiments ...

Page 30: ...mall pebble sized pieces NOTE Glass shelves are heavy Use special care when removing them to avoid dropping them Adjusting Shelves Remove shelves from the shipping position and place shelves in the position you want wCAUTION Make sure that shelves are level from one side to the other Failure to do so may result in the shelf s falling or spilling food Remove Shelf Reinstall Shelf Tilt up the front ...

Page 31: ... simply lift it and pull straight out To replace the dairy bin slide it into place and push down until it stops NOTE The dairy bin will only fit in the top space on the right hand door The door bins are removable for easy cleaning and adjusting Simply lift the bin and pull it straight out to remove it To replace the bin slide it in above the desired support button and push down until it stops Disp...

Page 32: ...erve provides storage space with a variable temperature control that keeps the compartment colder than refrigerator This drawer can be used for large party trays deli items or beverages Selection Button When MEAT is selected the temperature of the Glide N Serve can be kept around 34 F 1 C This feature helps keep meat or fish fresh for a longer time The Glide N Serve temperature can be maintained u...

Page 33: ... out to full extension Lift the front of the drawer up then pull it straight out To install slightly tilt up the front and insert the drawer into the frame and push it back into place NOTE Removing the fixed door bin is recommended to reduce the risk of door bin scratches MEAT DELI PRODUCE TEMP SELECTOR LOW 1 To remove the glass Lift up the glass under the crisper cover Pull the glass up and out L...

Page 34: ...drawer Ice Bin DuraBase Divider To separate the ice bin pull out the drawer to full extension Gently lift and pull out the ice bin To reinstall simply set the ice bin in its correct position Pull Out Drawer To remove the drawer push the tabs located on the front inside surface of each rail Next gently lift the rear left and right sides of the drawer and pull it out 1 To reinstall pull out and full...

Page 35: ...ll not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tbsp baking soda to 1 qt of water 26 g soda to 1 L of water Be sure the baking soda dissolves completely so it does not scratch the surfaces of the refrigerator IMPORTANT Do not use a spray nozzle to clean the interior GENERAL INFORMATION Storage During average length va...

Page 36: ...spenser noticeably decreases out put Pull out the filter cartridge NOTE When opened at a full angle the cartridge should easily come out 3 Press the push button to open the filter cover NOTE Replacing the filter causes a small amount of water around 1 oz or 25 cc to drain Place a cup under the filter hole to catch any waste 1 Pull the cartridge downward 2 1 Remove the old cartridge ...

Page 37: ...en a replacement filter cartridge is not available The icemaker will not operate without the filter or filter bypass plug inserted in the proper compartment To purchase replacement water filter cartridges visit your local appliance dealer or parts distributor You can also call USA 1 800 243 0000 CANADA 1 888 LGCANADA 24 hours per day 7 days per week The replacement water filter cartridge s part nu...

Page 38: ...4 mg L 0 213 mg L 0 150 mg L 0 150 mg L 0 0059 mg L 0 0058 mg L 120 000 cysts L 97 2 98 7 99 94 7 96 7 98 1 98 2 99 8 93 95 2 99 3 99 3 96 1 90 1 99 99 0 06 mg L 73 000 pts ml 1MLF 0 00005 mg L 0 005 mg L 0 002 mg L 0 00004 mg L 0 0005 mg L 0 001 mg L 0 009 mg L 0 001 mg L 0 001 mg L 0 0002 mg L 0 0006 mg L 1 cyst L N A N A N A 0 003 mg L 0 005 mg L 0 04 mg L 0 0002 mg L 0 075 mg L 0 003 mg L 0 07...

Page 39: ...nd follow Use Instructions before installation and use of this system Installation and use MUST comply with all state and local plumbing codes Do not install if water pressure exceeds 120 psi 827 kPa If your water pressure exceeds 80 psi you must install a pressure limiting valve Contact a plumbing professional if you are uncertain how to check your water pressure Do not install where water hammer...

Page 40: ...listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants Cysts Asbestos Lead Mercury 2 4 D Reduction Atrazine Benzene Carbofuran Lindane p Dichlorobenzene Toxaphene Microbiological Contaminants and Turbidity Inorganic Radiological Contaminants Organic Contaminants 200 gal Rated Service Capaci...

Page 41: ... to do so by the LG call center agent 1 Lock the display To lock the display press and hold the Lock button for three seconds If the display has been locked for over five minutes you must deactivate the lock and then reactivate it 2 Open the right refrigerator door 3 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door when instructe...

Page 42: ... cracked or poorly fitted The thermostat is keeping the refrigerator at a constant temperature Freezer control is set too cold Refrigerator control is set too cold This is normal for a fully automatic defrosting refrigerator The defrost cycle occurs periodically Make sure the plug is tightly pushed into the outlet Call the local electric company This is normal Larger more efficient units run longe...

Page 43: ...n the shelves in the refrigerator The refrigerator is touching the wall or cabinets The weather is hot and humid which increases the rate of frost buildup and internal sweating Door is slightly open Door is opened too often or for too long Weather is humid Door is slightly open Adjust the refrigerator to a warmer setting Adjust the freezer or refrigerator control to a colder setting until the free...

Page 44: ...eleased into the ice bin The icemaker is being supplied with water Wipe off the moisture Clean interior with sponge warm water and baking soda Be sure the soda is completely dissolved so it will not act as an abrasive compound Cover food completely Use a different container or brand of wrapping materials Move the packages that keep the door from closing Gently close both doors Adjust the height ad...

Page 45: ...reduce water flow Straighten the water source line Allow 24 hours for ice maker to produce more ice On the icemaker itself there should be a power switch It may have an I and O on it The I position is on If it is off please flip it to the on position Foreign substance or frost on theIce detecting sensor stops making ices To keep making ice clean up the surface of Ice detecting sensor with clean an...

Page 46: ... the ice cubes by removing the bin and breaking them up or shaking the bin to separate them Sure the ice bin is firmly in position Wait 24 hours after ice maker installation for ice production to begin Wait 72 hours for full ice production Use a plastic utensil to clear the delivery chute Use only cubes produced by the current ice maker Change the ice button from crushed to cubed If cubed ice disp...

Page 47: ...crease water pressure It is recommended to remove reverse osmosis for normal operation of water dispenser Look on the right side of the display to see if the display lock is engaged If locked it will not dispense Unlock the dispenser The filter should be changed every 6 months or more often depending on usage The filter can get buildup of foreign particles and slow the water pressure Water is leak...

Page 48: ...gerator Models Description Electrical Requirements Min Max Water Pressure Dimensions Net Weight Refrigerator Storage Capacity Freezer Storage Capacity French Door Refrigerator 115 VAC 60 Hz 20 120 PSI 1 4 8 4 kgf cm2 35 3 4 W X 35 3 8 D X 69 3 4 H 47 5 8 D w door open 908 mm W X 899 mm D X 1772 mm H 1210 mm D w door open 342 lb 155 kg 18 82 cu ft 8 79 cu ft ...

Page 49: ...nd vermin lightning wind fire floods or acts of God 6 Damage resulting from misuse abuse improper installation repair or maintenance Improper repair includes use of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or...

Page 50: ...flicts with provincial law without affecting the remainder of this warranty s terms All costs associated with the above excluded circumstances shall be borne by the consumer THIS LIMITED WARRANTY DOES NOT COVER 1 Service trips to deliver pick up or install the product instructing a customer on operation of the product repair or replacement of fuses or correction of wiring or plumbing or correction...

Page 51: ...ENGLISH 51 ...

Page 52: ......

Page 53: ...inquires or comments visit www lg com or call 1 800 243 0000 USA Consumer User 1 888 865 3026 USA Commercial User 1 888 542 2623 CANADA www lg com Register your product Online LG Customer Information Center ...

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