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WARRANTY

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY: 

Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during 

the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail 

purchase.

This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG 

Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: 

(Note: If the original date of purchase can not be verified,

the warranty will begin sixty (60) days from the date of manufacture)

Refrigerator/Freezer

Sealed System

(Condenser, Dryer, Connecting Tube, Refrigerant and 

Evaporator)

Linear Compressor

One (1) year from the date of 

original retail purchase.

One (1) year from the date 

of original retail purchase.

Seven (7) years from the date 

of original retail purchase.

Ten (10) years from the date of

original retail purchase.

Parts and Labor

(internal/functional parts 

only)

Parts and Labor

Parts only

(Consumer will be charged 

for labor)

Part only

(Consumer will be charged for 

labor)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or 

operating the unit in an unsuitable environment will not be covered under this warranty. 

 

ƭ Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, 

whichever is greater.

 

ƭ Replacement products and parts may be new or remanufactured.

 

ƭ LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED 

ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE 

PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON 

LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY 

OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION 

IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR 

DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, 

LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING 

DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR 

OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary

from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied 

condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of 

this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

1. 

Service trips to deliver, pick up, install, or repair the product; 

instruct the customer on operation of the product; repair or 

replace fuses or correct wiring or plumbing, or correction of 

unauthorized repairs/installation.

2. 

Failure of product to perform during power failures and 

interruptions or inadequate electrical service.

3. 

Damage caused by leaky or broken water pipes, frozen water 

pipes, restricted drain lines, inadequate or interrupted water 

supply or inadequate supply of air.

4. 

Damage resulting from operating the product in a corrosive 

atmosphere or contrary to the instructions outlined in the 

product owner’s manual.

5. 

Damage to the product caused by accidents, pests and vermin, 

lightning, wind, fire, floods, or acts of God.

6. 

Damage resulting from misuse, abuse, improper installation, 

repair, or maintenance. Improper repair includes use of parts not 

approved or specified by LG.

7. 

Damage or failure caused by unauthorized modification or 

alteration, or if it is used for other than the intended purpose, or 

any water leakage where the unit was not properly installed.

8. 

Damage or failure caused by incorrect electrical current, voltage, 

or plumbing codes, commercial or industrial use, or use of 

accessories, components, or consumable cleaning products that 

are not approved by LG.

9. 

Damage caused by transportation and handling, including 

scratches, dents, chips, and/or other damage to the finish 

of your product, unless such damage results from defects in 

materials or workmanship and is reported within one (1) week of 

delivery (Call: 1-800-243-0000).

10. 

Damage or missing items to any display, open box, discounted, 

or refurbished product.

11. 

Products with original serial numbers that have been removed, 

altered, or can not be readily determined. Model and Serial 

numbers, along with original retail sales receipt, are required for 

warranty validation.

12. 

Increases in utility costs and additional utility expenses.

13. 

Replacement of light bulbs, filters, or any consumable parts.

14. 

Repairs when your product is used in other than normal 

and usual household use (e.g. commercial use, offices, and 

recreational facilities) or contrary to the instructions outlined in 

the product owner’s manual.

15. 

Costs associated with removal of your product from your home 

for repairs.

16. 

The removal and reinstallation of the product if it is installed in 

an inaccessible location or is not installed in accordance with 

published installation instructions, including LG’s owner’s and 

installation manuals.

17. 

Shelves, door bins, drawers, handles, accessories, and other 

parts besidesÄthose that were originally included with this 

particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and

customer assistance, please call or visit

our website:

 Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the

appropriate option from the menu, or visit our

website at

 www.lg.com

Write your warranty information below:

Product Registration Information:

Model:

Serial Number:

Date of Purchase:

Summary of Contents for LFC25765 Series

Page 1: ...re operating your set and retain it for future reference MANUAL DE USUARIO REFRIGERADOR CON CONGELADOR INFERIOR Lea detenidamente este manual antes de empezar a utilizar el refrigerador y guárdelo como referencia para el futuro FRANÇAIS MANUEL D UTILISATEUR RÉFRIGÉRATEUR A CONGÉLATEUR INFÉRIEUR Veuillez lire ce manuel en entier avant de mettre en marche l unité et conservez le à portée de la main ...

Page 2: ...terruptions or inadequate electrical service 3 Damage caused by leaky or broken water pipes frozen water pipes restricted drain lines inadequate or interrupted water supply or inadequate supply of air 4 Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product owner s manual 5 Damage to the product caused by accidents pests and ve...

Page 3: ... servicio eléctrico 3 Daños causados por tuberías de agua con fugas o rotas tuberías de agua congeladas conductos de drenaje bloqueados suministros de agua inapropiados o interrumpidos o suministros de aire inadecuados 4 Daños provocados por un uso del producto en una atmósfera corrosiva o contraria a las instrucciones enmarcadas en el manual del propietario del producto 5 Daños al producto provoc...

Page 4: ...provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty s terms THIS LIMITED WARRANTY DOES NOT COVER 1 Service trips to deliver pick up install or repair the product instruct the customer on operation of the product repair or replace fuses or correct wiring or plumbing or correction of unauthorized repairs installation 2 Failure of produc...

Page 5: ... installer le Produit expliquer au client l utilisation du Produit réparer ou remplacer les fusibles corriger les branchements d électricité ou de plomberie ou corriger les réparations et installations non autorisées 2 Le non fonctionnement du Produit en cas de pannes ou coupures d électricité ou encore d installation électrique inadaptée 3 Les dégâts causés par une fuite une rupture ou un gel des...

Page 6: ...justing Control Settings 17 Food Storage Guide 17 Storing Frozen Food 17 18 Refrigerator Section 18 21 Refrigerator Shelves 18 19 Pantry 19 Crisper Humidity Control 19 OptiBin Crispers 20 Crisper cover with interior lattice 20 Door Racks 20 Dairy Compartment 21 Egg Compartment 21 Freezer Section 21 Ice Bin 21 DuraBase 21 Durabase Divider 21 Glide Out Drawer 21 Tilting Door 21 Refrigerator Care and...

Page 7: ...end that any repair services be performed by a qualified professional Before replacing a burned out light bulb unplug the refrigerator or shut down the circuit breaker to avoid contact with a live wire the bulb could break while being replaced NOTE Setting the control to the OFF position does not disconnect the power from the light bulb circuit Do not keep bottles in the freezer compartment they c...

Page 8: ...hat the plug is grounded properly 3 prong grounding type wall receptacle 3 prong grounding Ensure proper plug ground exists before use RECOMMENDED GROUNDING METHOD Your refrigerator must always be plugged to its own outlet which is adequately grounded The energy current should only be 115 V 60 Hz A C and fused at 15 or 20 A This provides the best performance and prevents an overload which could ca...

Page 9: ...all of the features and parts listed below The location of some of the parts may not correspond to that of your model Refrigerator Temperature Control Refrigerator Light Shelves Optibin Crisper Keeps fruits and vegetable fresh and crisp Pantry Ice Maker Ice Bin Durabase Durabase divider Pull Out Drawer Freezer Light Door Racks Dairy Corner On some models A B C H F G E D I J K L A B C D E F G H I J...

Page 10: ... leveling screws to compensate for an unleveled floor The front should be slightly taller than the rear to ensure that the doors close properly The leveling screws can easily be turned by slightly tilting the front of the refrigerator turning the leveling screws clockwise to raise it and counter clockwise to lower it 3 Install the refrigerator in an area between 55 F 13 C and 110 F 43 C If the sur...

Page 11: ...ing Freezer Drawer Handle Loosen the set screws located on the lower side of the handle with the 1 8 Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench DOOR HANDLE INSTALLATION 1 Reinstalling Refrigerator Handle Place the handle on the door by aligning handle footprints to fit mounting fasteners and tighten the set screws...

Page 12: ...the front underside of the cover 2 Lift up the cover Disconnect all wire harness 3 Remove the grounding screw 4 Rotate hinge lever 5 counterclockwise Lift the top hinge 6 free of the hinge lever latch 7 Place the door on a non scratching surface with the inside up X X Right Door Open the door Remove the top hinge cover screw 8 Use a flat blade screwdriver to lift the tabs on the front underside of...

Page 13: ... wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 6 1 4 3 2 6 5 X X Left Door Lower the door onto the middle hinge pin 7 Make sure the door is aligned with the cabinet Fit the top hinge 8 over the hinge lever latch 9 and into place Rotate the lever 10 clockwise to secure the hinge Install the grounding screw 11 and connect all the wire harnesses 12 H...

Page 14: ... drawer door do not hold it by the handle The door could fall down and you may be injured Grasp the door with both hands as pictured below when removing CAUTION When laying down the drawer be careful not to damage the floor or hurt your feet with the sharp edges on hinge side With both hands hold both sides of the door Fig 3 and pull it up to separate it from the rails Fig 4 Fig 3 Fig 4 Rail tabes...

Page 15: ... to full extension simultaneously Fig 7 Fig 7 Hook door supports into rail tabs Fig 8 Rail tabes Door Supports Fig 8 Lower door into final position and tighten the screws Fig 9 Screws Fig 9 With the rails pulled out to full extension insert the durabase in the rail assembly Fig 10 Durabase Fig 10 WARNING To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play i...

Page 16: ...ake sure that they close easily If not slightly tilt the refrigerator further back by turning both leveling screws clockwise It may take several more turns Make sure that you turn both leveling screws the same amount 5 Ensure that the refrigerator is even by using a level 6 Replace the base grille NOTE Your new refrigerator is uniquely designed with two fresh food doors Either door can be opened o...

Page 17: ...or Alarm press the button ALARM ENERGY SAVING MODE NOTE Energy Saving Mode function is set from factory To activate or deactivate Energy Saving Mode open the doors and then press the ENERGY SAVING button for 3 seconds This function is recommended for added energy savings Some heaters to reduce excess moisture on the refrigerator may be turned off The energy saving function is also recommended duri...

Page 18: ...ours then check FREEZER section is too cold Controls not set correctly for your conditions Adjust the FREEZER setting to the next lowest number and wait 24 hours then check FOOD STORAGE GUIDE ITEMS HOW TO STORE Storing Fresh Food Wrap or store food in the refrigerator in airtight and moisture proof material unless otherwise noted This prevents food odor and taste transfer throughout the refrigerat...

Page 19: ... Adequate ventilation is required when using dry ice Dry ice is Carbon Dioxide CO2 When it evaporates it produces oxygen causing dizziness slight headaches unconsciousness or death Do not inhale these vapors and properly ventilate the room while you use dry ice REFRIGERATOR SECTION REFRIGERATOR SHELVES The shelving of your refrigerator can be adjusted to comply with your storage necessities Depend...

Page 20: ...ER Pull forward to open Lift slightly and pull it out to remove l CRISPER HUMIDITY CONTROL in some models You can control the amount of humidity in the moisture sealed crispers Adjust the control to any setting between HIGH and LOW High keeps moist air in the crisper for best storage of vegetables Low lets moist aire out of the crisper for best storage of fruits To remove the crisper Slide crisper...

Page 21: ...ft the cover 2 while introducing it to the support 3 Put the inferior piece of the cover in the superior support 4 CAUTION Be careful when you handle the glass cover because it could loose Removing the Interior Lattice Remove the cover See Removing the Vegetable Drawer Cover Hold the glass and spin the drawer cover 1 Hold the rack and pull the sides of the drawer cover out to take them off 2 Repla...

Page 22: ...o put it back insert the Durabase in the rail assembly 2 DURABASE DIVIDER in some models Allows organizing the Durabase area in 2 sections For moving the divider just move it in the direction that you want WARNING There is enough space for the children to play WARNING In order to prevent accidents such as suffocation DO NOT let children and pets play inside the durabase TILTING DOOR in some models...

Page 23: ...to prevent any sort of damage DOOR LINING AND GASKETS Use only a mild detergent such as dish soap PLASTIC PARTS Covers and Panels Do not use abrasive paper or rough products These could damage the product BACK COVER WARNING ELECTRICAL SHOCK HAZARD Before you begin either unplug the refrigerator or turn off power at the circuit breaker or fuse box NOTE Back Cover should only be removed by a qualifi...

Page 24: ...sume all of the perishable items and freeze the rest 2 Empty the ice bin If you decide to leave your refrigerator off 1 Remove all of the food 2 Unplug your refrigerator 3 Clean and dry it well 4 Make sure the doors stay open use blocks or tape in order to prevent bad odors and fungi from happening WHEN MOVING If you decide to take your refrigerator with you when moving consider the following 1 Re...

Page 25: ...e ice immediately It s normal that some ice gets stuck If the ice is not used frequently the older cubes of ice will be opaque in color smaller and with a strange flavor YOU MUST TURN THE SWITCH TO O OFF When the water supply is interrupted for many hours When the ice container is left out of its place for more than one or two minutes When the refrigerator will not be in use for various days NORMA...

Page 26: ...alified plumber if the inverted osmosis water pressure problem continues REQUIREMENTS 1 4 6 35 mm in diameter copper pipe to connect refrigerator to the water pipe Make sure both terminals are cut in squared manner To determine how much pipe material is needed measures the distances between the valves located behind the refrigerator and the source of water and add to that 8 feet 2 4 m Make sure th...

Page 27: ...n diameter to allow free movement of the refrigerator from the wall after installation was made 7 CONNECT PIPELINE TO VALVE Place the compression nut and the copper pipe ferule at the end of the pipe and connect to the valve Make sure the pipe is completely inserted into the valve Tighten nut carefully Saddle Type Shutoff Valve Compression Nut Packing Nut Outlet Valve Ferule sleeve NOTE Codes for ...

Page 28: ...he handle Afterwards insert pipe into the hole and tighten bolt to finalize 10 OPEN THE BYPASS VALVE Tighten all connections containing leaks Place access cover back on compressor 11 CONNECT TO REFRIGERATOR Fix pipeline in a way that it does not vibrate on the refrigerator or wall Push refrigerator against wall 12 TURN ICE MAKER ON Turn ice maker switch into the ON position Ice maker will start on...

Page 29: ...the thawing cycle During the defrosting cycle the water might cause a dripping sound You can hear some tight air sound over the capacitor caused by the fan Running water can be heard during the defrosting cycle Due to its low energy consumption design of the refrigerator the fans will remain of while the on off switch activated the internal light of bin Problem Possible Causes Solutions THE REFRIG...

Page 30: ...ng the doors The ice bin the vegetable bin the panels and the shelves from the door are out of place or position The gaskets are sticking The refrigerator wobbles or looks instable The doors were removed during the installation and they weren t properly setup Read Refrigerator Installation section to level refrigerator Adjust the food bins in order to free space between the doors and the shelves P...

Page 31: ...ice maker Turn the ice maker to the position on I Read the section Connecting the Water Line Wait 24 hrs for the freezer to reach its ideal temperature Hand level the ice cubes THETEMPERATURE IS TOO HOT OR THERE S HUMIDITY FORMED INSIDE THE REFRIGERATOR The air vents are blocked The cool air flows from freezer to the refrigerator and returns thru the vents that dive this section The doors open ver...

Page 32: ...1 800 243 0000 1 888 865 3026 1 888 542 2623 USA Consumer User USA Commercial User CANADA LG Customer Information Center www lg com Register your Product Online ...

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