6-4 SERVICE DIAGNOSIS CHART
- 14-
COMPLAINT
POINTS TO BE CHECKED
REMEDY
•Other possible problems:
Check if frost forms in
the freezer.
Check Components
of the defrosting
circuit.
Check the
refrigeration system.
Check the
Thermistor.
Not
defrosting
The system
is faulty.
Perform sealed
system repair.
Replace the
Thermistor.
The operation of
the Thermistor is
incorrect.
No Cooling.
Cools poorly.
Food in the
Refrigerator
is frozen.
Condensation or ice
forms inside
the unit.
Condensation forms
in the Exterior Case.
There is abnormal
noise.
Door does not
close well.
Ice and foods
smell unpleasant.
• Is the power cord unplugged from the outlet?
Check if the power switch is set to OFF.
Check if the fuse of the power switch is shorted.
Measure the voltage of the power outlet.
Check if the unit is placed too close to the wall.
Check if the unit is placed too close to the stove,
gas cooker, or in direct sunlight.
Is the ambient temperature too high or
the room door closed?
Check if food put in the refrigerator is hot.
Did you open the door of the unit too often
or check if the door is sealed properly?
Check if the Control is set to
Warm position
.
Is food placed in the cooling air outlet?
Check if the control is set to
colder position
.
Is the ambient temperature below 5ºC?
Is liquid food sealed?
Check if food put in the refrigerator is hot.
Did you open the door of the unit too
often or check if the door is sealed properly?
Check if the ambient temperature and humidity
of the surrounding air are high.
Is there a gap in the door gasket?
Is the unit positioned in a firm and even place?
Are any unnecessary objects placed
in the back side of the unit?
Check if the Drip Tray is not firmly fixed.
Check if the cover of the compressor enclosure
in the lower front side is taken out.
Check if the door gasket is dirty with
an item like juice.
Is the refrigerator level?
Is there too much food in the refrigerator?
Check if the inside of the unit is dirty.
Are foods with a strong odor unwrapped?
The unit smells of plastic.
Plug into the outlet.
Set the switch to ON.
Replace the fuse.
If the voltage is low, correct the wiring.
Place the unit about 4 inches (10 cm) from the wall.
Place the unit away from these heat sources.
Lower the ambient temperature.
Put in foods after they have cooled down.
Don't open the door too often and close
it firmly.
Set the control to
Recommended position
.
Place foods in the high-temperature section.
(front part)
Set the control to
Recommended position
.
Set the control to
Warm position
.
Seal liquid foods with wrap.
Put in foods after they have cooled down.
Don't open the door too often and close
it firmly.
Wipe moisture with a dry cloth. It will disappear
in low temperature and humidity.
Fill up the gap.
Adjust the Leveling Screw, and position the
refrigerator in a firm place.
Remove the objects.
Fix the Drip Tray firmly in the original position.
Place the cover in its original position.
Clean the door gasket.
Position in a firm place and level the
Leveling Screw.
Make sure food stored in shelves does not prevent
the door from closing.
Clean the inside of the unit.
Wrap foods that have a strong odor.
New products smell of plastic, but this
will go away after 1-2 weeks.
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