LG KM330, User Manual

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84
Troubleshooting
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Problem Possible Solution
Telephone cannot be switched on Please take out battery and insert again. Then press
E
to power on the phone.
Battery empty Charge battery. Check charging indicator on display.
The battery doesn’t charge properly
or the phone sometimes turns
itself off
Wipe the charging contacts, both on the phone and on
the battery, with a clear soft cloth.
Usage time of battery becomes
shorter
If the battery time is short, it may be due to the user
environment, a large volume of calls, or weak signals.
Charging error – Temperature out
of range
Make sure the ambient temperature is right, wait for a
while, and the then charge again.
Charging error – Wrong charger Only use original LG accessories.
Charging error – Battery defective Replace battery.
Charging error – No battery icon
appears when charging
The battery is empty or has been not used for a
long time. It may take a while before the battery icon
appears on the screen.
Forgot the phone code or password The default phone code is “0000”.
Enter PUK
The PIN code has been entered incorrectly three
times in succession, and the phone is now blocked.
Enter the PUK supplied by your service provider.
Loss of Network You may be in a weak signal area. Move and try
again. You are trying to access an option for which
you have no subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it
was not dialed
Be sure that you have pressed
S
.
Be sure that you have accessed the right network
service. Be sure that you have not set an outgoing
call barring option. Be sure that you have entered the
area code.