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When charging is completed, remove the 
microUSB connector of the common AC 
adapter 05 (sold separately) straight from the 
external connection terminal of the product

Remove the power plug of the common AC 
adapter 05 (sold separately) from power 
outlet

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When■ ■is■not■displayed

• Wait until   is displayed on the status bar of 

the top screen. Bad connection is assumed if it 
does not appear after a while. Check if Common 
AC Adapter 05 (sold separately) is securely 
connected. If it still does not appear, stop charging 
and contact an au shop or a Keitai Guarantee 
Service Center.

Charging■with■a■PC

Insert the microUSB connector of the 
microUSB cable (sold separately) directly into 
the external connection terminal of the product

•  Insert the microUSB connector straight with the "B" 

mark facing up.

Insert the microUSB connector of the 
microUSB cable (sold separately) straight into 
the USB port of the PC

USB port of PC

microUSB cable

(sold separately)

a

b

External

connection

terminal

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• Although charging with the power of the product 

on is available, it takes longer.

• It may take longer to charge with USB than the 

specified AC adapter (sold separately).

• When the "Start new hardware search wizard" 

window appears, select "Cancel".

Turning the Power On/Off

Turning■the■Power■On

Power key (Press and hold for more than 2 
seconds)

The lock screen appears.

Swipe the screen to unlock.

Turning■the■Power■Off

Power key (Press and hold for more than 2 
seconds)

"Power off" 

u

 "OK"

Lock screen

The■Lock■screen■is■displayed■when■the■power■is■
turned■on■or■after■sleep■mode■has■been■deactivated.
On■the■Lock■screen,■you■can■check■the■date■and■
time,■and■notification■information■as■well■as■use■
application■shortcuts.

Status■bar

Date■&■time

Address■Book■Plus

Displays various information 

registered in the Address 

Book. You can also display 

information about favorites 

and contacts that you 

contact frequently in the 

notification area.

Notification■information

Application■shortcut

Swipe to launch an 

application.

a

c

d

e

b

Unlocking■the■Lock■screen

Swipe the Lock screen

The home screen appears.

•  The unlock method differs depending on the screen 

lock settings.

Using the Home Screen

Viewing■Home■Screen

The■home■screen■is■configured■of■multiple■desktops,■
and■desktops■can■be■switched■by■sliding/flicking■to■
the■right■and■left.■Shortcuts,■widgets,■and■folders■
can■be■added■by■adding■a■desktop.

Status■bar

Quick■search■box■(widget)

Smart■Notice■(widget)

Shortcuts/Folders

Apps

Main menu is open and 

the application list is 

displayed.

Quick■menu

Desktop

Home■touch■button

 Back key

Returns to the 

previous screen.

f

d

a

c

f

e

b

g

h

 Home key

Displays home screen.

 Task key

Displays a list of active applications. Touch and hold 

to configure settings.

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• When you tap an icon to use its functions, 

communication fee may be charged depending on 
the function.

Using■the■Home■Screen

Changing Desktop

Desktops can be switched by sliding/flicking to left 
or right.

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• Thumbnails can be displayed by pinching in on the 

home screen to add/delete desktop, change order, 
etc.

Adding shortcuts/widgets etc.

On the home screen 

u

 Touch and hold "   " 

u

 

"Add apps & widgets"

Tap an item shown below

Apps

Create a shortcut of an application.

Widgets

You can add widgets such as 
calendar, music, etc. You can add 
shortcut of settings menu also.

Wallpapers

Select from Gallery, Multi-photo, Live 
wallpapers, Photos, etc.

Drag to the area to add shortcuts/widgets

Adding■a■folder

Touch and hold app/shortcut to store into a 
folder

Drag onto another app/shortcut and release 
your finger

App/shortcut is stored into the folder.

Smart■Notice■and■Weather■Information

Smart Notice

Displays notifications (card notifications), such 
as current time, weather information, and terminal 
information.

Weather■information

Date■&■time

Notifications■from■

Smart■Notice

Update

Smart■Notice■settings

b

a

c

d
e

Weather information

Display weather information for the set city. You can 
also check hourly and weekly forecasts.

On the home screen 

u

 Tap Smart Notice 

weather information

Detailed weather information is displayed.

Checking The Product State

Understanding■Icons

Notification icons such as a missed call, new mail, or 

other operations in use are displayed on the left side 

of status bar. On the right side, status icons showing 

the state of the product are displayed.

Also slide the status bar downwards to display the 

notification panel.

Status bar

Major■notification■icons

Icon

Description

Missed call
New mail message (E-mail)
New mail message (PC mail)
New mail message (Gmail)
New SMS message
Display notification for Address Book Plus 
setting
Receiving a call
Displayed during a high quality call from an 
au cell phone that supports VoLTE

Icon

Description

Enable screenshot setting

Major■status■icons

Icon

Description

Time

 

 

Battery level

Airplane mode

 

Signal reception (signal reception area)
4G (LTE/WiMAX 2+)* data communication 
status
Roaming
Vibrate only

 

Wi-Fi

®

 signal strength

 

* Two networks, "LTE" and "WiMAX 2+", are available in 

Japan. Screen display of the product will be "4G" in 
any case. This product will be connected to the less 
busy network determined by au to prevent network 
congestion.

Notification■Panel

When a notification icon appears on the status bar, 
slide the status bar down to open the notification 
panel to check the notification or launch the 
application.

Slide the status bar downwards

Date■&■time

Quick■Settings

Brightness

Volume

Settings

Notification■information

Clear

Clear notification 

information and 

notification icons.

b

e

c

g

f

d

a

LED■Notification

LED notification informs charging prompt, battery level 
while charging, missed calls, etc. by lighting on or 
flashing.

LED color and 

movement

Description

Flashing red

Indicates that it is charging.

Flashing 
green

Indicates incoming call, missed call, 
notification message.

Lighting 
green

Indicates that charging is complete.

Flashing 
rainbow

Indicates that an alarm is sounding.

Checking■Your■Phone■Number

On the home screen 

u

 Touch and hold "   " 

u

 

"System settings" 

u

 "General" tab 

u

 "About 

phone" 

u

 "Status"

Status screen appears and your phone number is 

shown in My phone number field

memo

• For details on making/receiving a call, refer to 

"Setting Guide".

Setting Silent Mode

Set■Silent■mode■(Sound■profile)■not■to■inconvenience■
people■around■you■in■a■public■place.

Open the Notifications panel 

u

 

"Sound"/"Vibrate"

Setting Airplane Mode

When■Airplane■mode■is■set,■wireless■functions■are■
disabled■(telephone,■packet■transmission,■wireless■
LAN■(Wi-Fi

®

),■Bluetooth

®

).

Power key (Press and hold for more than 2 
seconds) 

u

 "Turn on Airplane mode" 

u

 "OK"

Entering Text

Use■the■software■keyboard■to■enter■characters.
To■display■the■software■keyboard,■tap■a■character■
input■box■in■the■character■input■screen■when■adding■
contacts,■creating■a■message,■etc.

Switching■the■Software■Keyboard

Character input screen 

u

 Touch and hold "   "

"   (QWERTY keyboard)"/"   (10-key 
keyboard)"

•  On the 10-key keyboard, tap the same key repeatedly or 

flick up/down/left/right to enter the desired character.

•  On the QWERTY keyboard, tap the key of your 

desired character to enter. Romaji input is applied 
for "Hiragana-Kanji" mode.

memo

• LG Japanese keyboard is initially installed as an 

input software.

• To switch input mode, character input screen 

u

 

Touch and hold "   " 

u

 "   " 

u

 "Input Mode" to select 

input mode. 

• To set ringtone and vibration for key operations on 

LG Japanese keyboard, character input screen 

u

 

Touch and hold "   " 

u

 "   " 

u

 "Keyboard Settings" 

u

 "Touch feedback".

• Tap "   " to switch Input Mode.
• Tap "   " to delete the selected character or 

characters on the left side of cursor.

• Tap "   " to enter numbers, symbols, and tap again 

to enter smiley, symbol and emoticon.

Using a microSD Memory Card

Installing■a■microSD■Memory■Card

Remove the back cover

Remove the battery pack

Place the face of the microSD memory card 
with the logo upwards and insert all the way 
into the microSD memory card slot in the 
direction of the arrow

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• Make sure that the top and bottom of the microSD 

memory card are facing correctly.  
Trying to force a wrongly oriented card into the 
slot could make it impossible to remove the card 
and result in damage.

Removing■a■microSD■Memory■Card

On the home screen 

u

 Touch and hold "   " 

u

 

"System settings" 

u

 "General" tab 

u

 "Storage" 

u

 "Unmount SD card"

Remove the back cover

Remove the battery pack

Gently pull out the microSD memory card

Gently and straightly pull it out.

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• Do not touch connector part of microSD memory 

card.

• Do not apply excessive force to pull microSD 

memory card. Doing so might cause malfunction or 
data loss.

• microSD memory card might become warm after 

using a long time. It is not malfunction.

• The procedure to remount a microSD memory card 

that has been unmounted is, home screen 

u

 Touch 

and hold "   " 

u

 "System settings" 

u

 "General" tab 

u

 "Storage" 

u

 "Mount SD card".

Viewing the Setting Menu

On the home screen 

u

 Touch and hold "   " 

u

 

"System settings"

Setting■menu■item■list

Networks■tab

Make communication settings such as Wi-Fi

®

Bluetooth

®

, call settings.

Sound■&■notification■tab

Configure sound and vibration for the ringtone and 
music playback as well as notification settings.

Display■tab

Make settings of home screen, lock screen, display 
brightness, etc.

General■tab

Set security, add/delete accounts for online services, 
set such as backup and reset, check about phone, 
etc.

Introduction of Related Accessories

Battery■pack■(LGV32UAA)

Back■cover■(LGV32TNA/LGV32TWA/LGV32TKA/
LGV32TFA/LGV32TTA)

LG■TV■antenna■cable■01■(01LGHSA)

au■Carrying■Case■G■Black■(0106FCA)■(sold■
separately)

AC■Adapter■(sold■separately)

•  Common AC adapter 03 (0301PQA)
•  Common AC adapter 03 Navy (0301PBA)
•  Common AC adapter 03 Green (0301PGA)
•  Common AC adapter 03 Pink (0301PPA)
•  Common AC adapter 03 Blue (0301PLA)
•  Common AC adapter 05 (0501PWA)
•  AC Adapter JUPITRIS (White) (L02P001W)
•  AC Adapter JUPITRIS (Red) (L02P001R)
•  AC Adapter JUPITRIS (Blue) (L02P001L)
•  AC Adapter JUPITRIS (Pink) (L02P001P)
•  AC Adapter JUPITRIS (Champagne Gold) 

(L02P001N)

Common■DC■adapter■03■(0301PEA)■(sold■
separately)

microUSB■cable■(sold■separately)

•  microUSB cable 01 (0301HVA)
•  microUSB cable 01 Navy (0301HBA)
•  microUSB cable 01 Green (0301HGA)
•  microUSB cable 01 Pink (0301HPA)
•  microUSB cable 01 Blue (0301HLA)

Portable■Charger■02■(0301PFA)■(sold■separately)

memo

• The Portable Charger 02 (sold separately) may not 

be able to sufficiently charge the product.

• For the latest information on accessories, visit the 

au homepage (http://www.au.kddi.com/) or contact 
the Customer Service Center.

• This product does not support ASYNC/Fax 

transmission.

• You can purchase accessories on this page from 

au online shop.
Some accessories may not be purchased due to 
the availability.
http://auonlineshop.kddi.com/

Symptom

Check item

No UIM card is 
displayed

Is your au Nano IC Card 04 
inserted?

Phone is SIM 
Network Subset 
locked is displayed

Is an IC card other than au Nano 
IC Card 04 inserted?

The volume of the 
ringtone is low at 
first

The volume of the ringtone 
gradually increases to the volume 
that you have set not to affect 
your ears.

Cannot make 
calls

Is your au Nano IC Card 04 
inserted?
Did you enter the wrong phone 
number?
(Did you enter the phone number 
starting with an area code?)

Cannot receive 
calls

Is reception good enough?
Are you out of service area?
Is Call forwarding service set?

Display is dark

Is "Brightness" set to dark?

Cannot hear the 
other party

Is the earpiece volume too low?
Do you bring earpiece close to 
your ear? Put the earpiece close 
to your ear hold.

Symptom

Check item

Cannot use NFC/
Osaifu-Keitai

®

Has the battery run out?
Is "NFC/Osaifu-Keitai lock" set?
Do you hold this product so that 
the     mark area is placed over 
the reader?

Cannot recognize 
a microSD 
memory card

Is a microSD memory card 
inserted properly?
Is the microSD memory card 
unmounted?

If the symptom does not improve after checking the 
above items, contact the below au website or au 
customer support.
http://www.au.kddi.com/support/mobile/trouble/repair

Updating Software

Notes■on■Software■Update

•  You are charged for data communication when 

connecting to the Internet from the product by 
using packet communication.

•  When software update is necessary, you will be 

informed on au homepage, etc. For details, contact 
an au shop or Customer Service Center (

157

/

call toll-free). In addition, users of this product will 
receive a notice from au, when software update 
is necessary to improve the functionality of the 
product.

•  Make sure to charge your phone before software 

update. If battery is not enough, software update 
may fail.

•  Check out the signal reception. Software update may 

fail if you are at a place with bad signal reception.

•  Data registered on the product (Contacts, mail, 

still images, music, etc.) and setting information 
will not be changed even after software is updated. 
However, note that data might not be protected 
depending on the state of the product (malfunction, 
damage, getting wet, etc.).  

You are recommended to back up your data before 
updating software.

•  If software update has failed or stopped, update 

the software again.

•  Update is unavailable during international roaming.

Do■not■conduct■the■following■operations■during■
software■update.

•  Do not move this product during software update.

The■following■operations■are■not■available■during■
software■update

•  Operations are not available during software update. 

Calls to 110 (Police), 119 (Fire department or 
ambulance service), 118 (Japan Coast Guard) 
and 157 (Customer Service Center) are also not 
available. 
Also, alarm, etc. cannot be used.

When■software■update■is■not■available,■etc.

•  If you fail to update software, it may become 

impossible to operate the product. In that case, 
bring the product to an au shop or PiPit (not 
accepted by some shops).

Downloading■and■Updating■Software

On the home screen 

u

 Touch and hold "   " 

u

 

"System settings" 

u

 "General" tab 

u

 "About 

phone" 

u

 "Update Center" 

u

 "Software Update"

When you use the product for the first time, a 

screen confirming software updates appears. 

Check the content and tap "AGREE".

"Check now for update"

Check if there is new software.

Software update screen is displayed when software 

updates available.

Select a communication method to download

Select a communication method to download 

software.

"DOWNLOAD"

A new software download starts.

"INSTALL NOW"

Software update starts.

The product will restart a couple of times during 

the software update.

"OK"

Troubleshooting

Before■you■assume■that■this■product■is■malfunctioning,■
check■the■following:

Symptom

Check item

Cannot charge 
the battery

Is the AC adapter securely 
plugged into an outlet?

Battery usage 
time is short

Do you use this product more 
in the places without signal 
reception   (out of service)?
Is the battery pack end-of-life?

Cannot operate 
touch panel as 
intended

Are you operating with gloved 
hands?
Make sure you are not operating 
with your finger tip or there is no 
foreign object in the middle of 
the panel.

Cannot operate 
the keys/touch 
panel

Is the screen lock set?
Turn off the power and turn it on 
again.

Screen response 
is slow when 
you tap on the 
screen/press the 
keys

Screen response may slow down 
when a large amount of data is 
stored in this product or being 
transmitted between the product 
and a microSD memory card.

After-sales Service

When■asking■for■repair

For repair, contact a Keitai Guarantee Service Center.

During■the■
warranty■period

Repairs will be done based on the 
terms of services of the free-of-
charge repair warranty described 
on the warranty card.

Outside■the■
warranty■period

We shall repair the product for 
a charge as requested by the 
customer if repair renders it usable.

memo

• Before handing in the product for repair, make a 

backup of the contents of memory since they may 
disappear during repair. Note that the Company shall 
not be liable for any damages and loss of income 
should the contents of memory be altered or lost.

• Recycled parts that meet the Company's quality 

standards are sometimes used for repair.

• Collected au cell phones by Replacement cell 

phone delivery service which you used before 
are recycled to cell phones for replacement after 
repairs. Also replaced parts by au after-sales 
service are collected and recycled by KDDI. They 
are not returned to customers.

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