background image

Turning■the■Power■Off

Power■key■(Press■and■hold■for■more■than■2■seconds)

Phone options screen is displayed.

"Power■off"■

u

■"OK"

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• Press power key for more than eight seconds to restart this product.

Forced■Power■Off

The product has a built-in battery, which cannot be removed. Perform the following 
procedures to forcibly turn the power off when symptoms such as "the screen is 
frozen" occur.

Power■key■(Press■and■hold■for■more■than■12■seconds)

The power is forced OFF.

Initial Settings

When■you■turn■on■this■product■for■the■first■time,■the■initial■setting■screen■appears■
automatically.
Follow■the■onscreen■instructions■to■set■each■function.

•  Procedures may differ depending on the network connection or the settings 

skipped.

•  Tap "Skip", "Not now", etc. to skip the setting of the current item.

Power■key■(Press■and■hold■for■more■than■2■seconds)

The power is turned on.

Select■language,■then■"Next"

Set■Internet■connection,■then■"Next"

Set■Google■account,■" "

•  Google account setup menu opens. For the detailed information of Google 

Account setup, refer to "Setting Guide".

•  For details on how to input characters, refer to "Setting Guide".

Set■LG■Accounts■as■required

Set■Knock■Code■as■required

Set■home■touch■button■■→■"Next"

"Done"■on■the■"Explore■something■new"■screen

Set■"au■Easy■Setting"■if■necessary

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• For details on the initial settings, refer to "Setting Guide".

Using the Touch Panel

The■display■on■the■product■is■a■touch■panel■operated■by■touching■it■with■your■
finger.

•  The touch panel is designed to be lightly touched by fingers. Do not apply 

strong pressure with your fingers or sharp-pointed objects (such as fingernails, 
ballpoint pens, and pins) on the touch panel.

•  Touching the panel may not work in the following cases. Note that it may cause 

malfunction.

 

- Operation with gloved hands

 

- Operation with fingernails

 

- Operation with a foreign object placed on the touch panel

 

- Operation with a protective sheet or sticker on the touch panel

 

- Operation with water drops left or frozen on the surface

 

- Operation with wet or sweaty fingers

 

- Operation under water

■ Tap/Double■Tap

Slide

Flick (Swipe)

Pinch

Gently touch the screen and immediately release your 
finger. Tap the same place twice.

■ Touch■and■hold

Keep touching an item with your finger.

■ Slide

While your finger is gently touching the screen, trace it to 
the desired direction to move over.

■ Flick■(Swipe)

Quickly move (flicking) your finger up, down, right, or left.

■ Pinch

Touch the screen with two fingers and widen (pinch-out) or 
narrow (pinch-in) the fingers' distance.

■ Drag

Keep touching the screen and trace to the desired position.

Charging

When■you■purchase■your■cell■phone,■the■built-in■battery■is■not■fully■charged.■
Charge■the■built-in■battery■when■you■use■it■for■the■first■time■or■when■its■battery■
is■not■enough.

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• While charging, the product and its built-in battery might become hot. It is not 

abnormal. (When activating camera or communicating data while charging, the 
built-in battery becomes hot.)

• It may take longer to charge the built-in battery when you use camera function, 

etc. while charging the battery.

• Operating with the specified charging equipment (sold separately) being 

connected might cause short-time charge/discharge repeatedly. Life of the 
built-in battery becomes shorter when you repeatedly charge it frequently.

Charging■with■the■Specified■AC■Adapter■(Sold■Separately)

Describe how to charge by using the common AC adapter 05 (sold separately).
For details on the specified AC adapter (sold separately), refer to "Introduction of 
Related Accessories".

Insert■the■microUSB■
connector■of■the■common■AC■
adapter■05■(sold■separately)■
straight■into■the■external■
connection■terminal■of■the■
product

•  Insert the microUSB connector 

straight with the "B" mark facing 
up.

External 

connection 

terminal

microUSB connector 

(B-engraved side 

facing up)

Insert■the■power■plug■of■the■common■AC■adapter■05■(sold■
separately)■into■a■100■V■AC■power■outlet

On the status bar of the screen top ,   is displayed to show the charging is 
starting. When the charging is finished,   is displayed.

When■charging■is■completed,■remove■the■microUSB■connector■of■
the■common■AC■adapter■05■(sold■separately)■straight■from■the■
external■connection■terminal■of■the■product

Remove■the■power■plug■of■the■common■AC■adapter■05■(sold■
separately)■from■power■outlet

memo

When■ ■is■not■displayed

• Wait until   is displayed on the status bar of the top screen. Bad connection 

is assumed if it does not appear after a while. Check if Common AC Adapter 05 
(sold separately) is securely connected. If it still does not appear, stop charging 
and contact an au shop or a Secure cell phone support center.

Charging■with■a■PC

Insert■the■microUSB■connector■of■the■microUSB■cable■(sold■
separately)■directly■into■the■external■connection■terminal■of■the■
product

•  Insert the microUSB connector straight with the "B" mark facing up.

Insert■the■microUSB■
connector■of■the■microUSB■
cable■(sold■separately)■
straight■into■the■external■
connection■terminal■of■the■
product

USB port of PC

microUSB cable 

(sold separately)

a

b

External 

connection 

terminal

memo

• Although charging with the power of the product on is available, it takes longer.
• It may take longer to charge with USB than the specified AC adapter (sold 

separately).

• When the "Start new hardware search wizard" window appears, select "Cancel".

Turning the Power On/Off

Turning■the■Power■On

Power■key■(Press■and■hold■for■more■than■2■seconds)

The lock screen appears.
Swipe the screen to unlock.

Using the Home Screen

Viewing■Home■Screen

The■home■screen■is■configured■of■multiple■desktops,■and■desktops■can■be■
switched■by■sliding/flicking■to■the■right■and■left.■Shortcuts,■widgets,■and■folders■
can■be■added■by■adding■a■desktop.

Status■bar

Quick■search■box■(widget)

Smart■Notice■(widget)

Shortcuts/Folders

Apps

Main menu is open and the application list is displayed.

Quick■menu

Desktop

Home■touch■button

■Back■key

Returns to the previous screen.

■Home■key

Displays Home screen.

■ Task■key

Check running applications list. Touch and hold to make settings.

memo

• When you tap an icon to use its functions, communication fee may be charged 

depending on the function.

Using■the■Home■Screen

Changing■Desktop

Desktops can be switched by sliding/flicking 
to left or right.

memo

• Thumbnails can be displayed by pinching in on the Home screen to add/delete 

desktop, change order, etc.

Adding■shortcuts/widgets■etc.

Home■screen■

u

■Touch■and■hold■"

"■

u

■"Add■apps■&■widgets"

Tap■an■item■shown■below

Apps

Create a shortcut of an application.

Widgets

You can add widgets such as calendar, music, etc. You can 
add shortcut of settings menu also.

Wallpapers

Select from Gallery, Multi-photo,  Live wallpapers, Photos, etc.

Drag■to■the■area■to■add■shortcuts/widgets

■ Adding■a■folder

Touch■and■hold■app/shortcut■to■store■into■a■folder

Drag■onto■another■app/shortcut■and■release■your■finger.

App/shortcut is stored into the folder.

Checking The Product State

Understanding■Icons

Notification icons such as a missed call, new mail, 
or other operations in use are displayed on the left 
side of status bar. On the right side, status icons 
showing the state of the product are displayed.
Also slide the status bar downwards to display the 
notification panel.

Status bar

■ Major■notification■icons

Icon

Overview

Missed call
New mail message (E-mail)
New mail message (PC mail)
New Gmail message (Gmail)
New SMS message

 / 

Activating 1Seg/Full Seg
Receiving a call

Icon

Overview

Available updates
Installation on Google Play 
is complete, or update is 
available
Major update (OS update) is 
available
Enable screenshot setting

f

d

a

c

f

e

b

g

h

■ Major■status■icons

Icon

Description

Time

 
 

 

Battery level

 Adequate /  
 Need to charge/ 
 2% or less /  Charging

•  The icon when charging 

except at "adequate" 
level is an animation 
display.

Airplane mode

 

Signal reception (signal 
reception area)

 Level 4 /   out of 

service

Icon

Description

4G (LTE/WiMAX 2+) data 
communication status
3G data communication 
status
CDMA 1X data 
communication status
Roaming
Vibrate only
Silent

 

Wi-Fi

®

 signal strength

 Level 4/

 Level 0

NFC function activated

Notification■Panel

When a notification icon appears on the status bar, slide the status bar down to 
open the notification panel to check the notification or launch the application.

Slide■the■status■bar■downwards

Date■&■time

Quick■Settings

Brightness

Volume

Settings

Clear

Clear notification information and notification 

icons.

Notification■information

Close■bar

Slide it upward to close the notification panel.

LED Notification

LED■notification■informs■charging■prompt,■battery■level■while■charging,■missed■calls,■
etc.■by■lighting■on■or■flashing.

LED■color■and■

movement

Description

Red

Indicates that it is charging.

Flashing green Indicates incoming call, missed call, notification message.
Lighting green Indicates that charging is complete.
Flashing 
rainbow

Indicates that an alarm is sounding.

Capturing a Screenshot

The■displayed■screen■can■be■saved■as■an■image.

Press■power■key■and■■volume■key■(DOWN)■for■more■than■one■
second■at■the■same■time

To view the captured screenshot, Home screen 

u

 " " 

u

 "Camera/Photo" 

u

 

"Gallery" 

u

 "

u

 "Screenshots". 

Checking Your Phone Number

Home■screen■

u

■Touch■and■hold■"

"■

u

■"System■settings"■

u

"General"■tab■

u

■"About■phone"■

u

■"Status"

Status screen appears and your phone number is shown in My phone number 
field.

memo

• For details on making/receiving a call, refer to "Setting Guide".

Entering Text

Use■the■software■keyboard■to■enter■characters.
To■display■the■software■keyboard,■tap■a■character■input■box■in■the■character■
input■screen■when■adding■contacts,■creating■a■message,■etc.

Switching■the■Software■Keyboard

Character■input■screen■

u

■Touch■and■hold■"

"

"

■(QWERTY■keyboard)"/"

■(10-key■keyboard)"

•  On the 10-key keyboard, tap the same key repeatedly or flick up/down/left/

right to enter the desired character.

•  On the QWERTY keyboard, tap the key of your desired character to enter. 

Romaji input is applied for "Hiragana-Kanji" mode.

b

e

c

f

g

d

a

h

memo

• "LG Japanese keyboard" is initially installed as an input software.
• To switch input mode, character input screen 

u

 Touch and hold "

u

 " " 

u

 

"Input Mode" to select input mode. 

• To set ringtone and vibration for key operations on LG Japanese keyboard, 

character input screen 

u

 Touch and hold "

u

 " " 

u

 "Keyboard Settings" 

u

 

"Touch feedback". 

• Tap 

 to switch Input Mode.

• Tap 

 to delete the selected character or characters on the left side of 

cursor.

• Tap 

 to enter numbers, symbols, and tap again to enter smiley, symbol and 

emoticon.

Using a microSD Memory Card

You■can■save/transfer/copy■data■by■installing■a■microSD■memory■cards■
(including■microSDHC■memory■cards■and■microSDXC■memory■cards)■in■main■
unit.■Also,■you■can■back■up■your■Contacts,■e-mails,■bookmarks,■etc.■to■microSD■
memory■card.

•  Do not turn off the product or subject it to impact while microSD memory card 

data is being accessed. Doing so creates the risk of data corruption.

•  This product is compatible with microSD/microSDHC/microSDXC memory cards. 

For information on compatible microSD/microSDHC/microSDXC memory cards, 
please inquire with the respective microSD memory card distributor or visit the au 
website.

memo

• Depending on applications, microSD memory card is required when using the 

application.

• A microSD memory card initialized with other devices may not work properly on 

the product. Initialize the microSD memory card with the product by performing 
the following procedures.  
Home screen 

u

 Touch and hold "

u

 "System settings" 

u

 "General" tab 

u

 

"Storage" 

u

 "Erase SD card" 

u

 "Erase SD card" 

u

 "Erase everything"

• The product may not be able to playback the data moved/copied to microSD 

memory card from PC, etc. depending on the data protected by copyrights.

Installing■a■microSD■Memory■Card

Turn■off■the■main■unit

Open■the■microSD■Memory■Card■slot■cover

Check■the■insertion■direction■of■the■microSD■Memory■Card,■and■
slowly■insert■the■card■straight■until■you■hear■a■click

Be sure to insert the card until the click is heard. Be careful not to let go of 
your finger before the click, as the microSD Memory Card may pop out.

With the side 

of the microSD 

logo facing up

microSD 

memory 

card slot

Close■the■microSD■Memory■Card■slot■cover

memo

• Make sure that the top and bottom of the microSD memory card are facing 

correctly.  
Trying to force a wrongly oriented card into the slot could make it impossible to 
remove the card and result in damage.

Removing■a■microSD■Memory■Card

Home■screen■

u

■Touch■and■hold■"

"■

u

■"System■settings"■■

u

"General"■tab■

u

■"Storage"■

u

■"Unmount■SD■card"

Turn■off■the■main■unit

Open■the■microSD■Memory■Card■slot■cover

Gently■insert■the■microSD■memory■card

Be careful not to let go of your finger while pushing hard on the microSD 
Memory Card, as the card may pop out.

Pull■out■the■microSD■memory■card■Gently■and■straightly■pull■it■out.

Close the microSD Memory Card slot cover

Close■the■microSD■Memory■Card■slot■cover

memo

• Do not touch connector part of microSD memory card.
• Do not apply excessive force to pull microSD memory card. Doing so might 

cause malfunction or data loss.

• microSD memory card might become warm after using a long time. It is not 

malfunction.

• The procedure to remount a microSD memory card that has been unmounted is, 

Home screen 

u

 Touch and hold "

u

 "System settings" 

u

 "General" tab 

u

 

"Storage" 

u

 "Mount SD card". 

Viewing the Setting Menu

■Home■screen■

u

■Touch■and■hold■"

"■

u

■"System■settings"

■ Setting■menu■item■list
"Networks"■tab

Make communication settings such as Wi-Fi

®

, Bluetooth

®

 connection, call 

settings.

"Sound"■tab

Make settings of ringtone, sound of music playback and vibration.

"Display"■tab

Make settings of Home screen, lock screen, display brightness, notification LED, 
etc.

"General"■tab

Set security, add/delete accounts for online services, set such as backup and 
reset, check about phone, etc.

Introduction of Related Accessories

■ Back■cover■(LGL24TLA)

■ Back■cover■(LGL24TWA)

■ Back■cover■(LGL24TPA)

■ LG■TV■antenna■cable■01■(01LGHSA)

■ au■Carrying■Case■F■Black■(0105FCA)■(sold■separately)

■ au■Carrying■Case■G■Black■(0106FCA)■(sold■separately)

■ AC■Adapter■(sold■separately)

•  Common AC adapter 03 (0301PQA)
•  Common AC adapter 03 Navy (0301PBA)
•  Common AC adapter 03 Green (0301PGA)
•  Common AC adapter 03 Pink (0301PPA)
•  Common AC adapter 03 Blue (0301PLA)
•  Common AC adapter 05 (0501PWA)
•  AC Adapter JUPITRIS (White) (L02P001W)
•  AC Adapter JUPITRIS (Red) (L02P001R)
•  AC Adapter JUPITRIS (Blue) (L02P001L)
•  AC Adapter JUPITRIS (Pink) (L02P001P)
•  AC Adapter JUPITRIS (Champagne Gold) (L02P001N)

■ Common■DC■adapter■03■(0301PEA)■(sold■separately)

■ microUSB■Cable■(sold■separately)

•  microUSB cable 01 (0301HVA)
•  microUSB cable 01 Navy (0301HBA)
•  microUSB cable 01 Green (0301HGA)
•  microUSB cable 01 Pink (0301HPA)
•  microUSB cable 01 Blue (0301HLA)

■ Portable■Charger■02■(0301PFA)■(sold■separately)

memo

• For the latest information on accessories, visit the au homepage (http://www.

au.kddi.com/) or contact the Customer Service Center.

• This product does not support ASYNC/Fax transmission.
• You can purchase accessories on this page from au online shop.

http://auonlineshop.kddi.com/

Troubleshooting

Before■you■assume■that■this■product■is■malfunctioning,■check■the■following:

Symptom

Check■item

Cannot turn on 
power.

Is the built-in battery charged?
Do you press and hold the power key?

Cannot charge the 
battery.

Is the AC adapter securely plugged into an outlet?

Battery usage time 
is short.

Do you use this product more in the places without signal 
reception  (out of service)?
Is the internal battery end-of-life?

Cannot operate 
touch panel as 
intended.

Are you operating with gloved hands?
Make sure you are not operating with your finger tip or 
there is no foreign object in the middle of the panel.

Symptom

Check■item

Cannot operate the 
keys/touch panel.

Is the screen lock set?
Turn off the power and turn it on again.

Screen response is 
slow when you tap 
on the screen/press 
the keys.

Screen response may slow down when a large amount of 
data is stored in this product or being transmitted between 
the product and a microSD memory card.

"No SIM card" is 
displayed. 

Is your au Nano IC Card (LTE) inserted?

Cannot make calls.

Is your au Nano IC Card (LTE) inserted?
Did you enter the wrong phone number?
(Did you enter the phone number starting with an area code?)

Cannot receive calls. Is reception good enough?

Are you out of service area?
Is Call forwarding service set?

Display is dark.

Is "Brightness" set to dark?

Cannot hear the 
other party.

Is the earpiece volume too low?
Do you bring earpiece close to your ear? Put the earpiece 
close to your ear hold.

Cannot use NFC/
Osaifu-Keitai

®

.

Has the battery run out?
Is "NFC/Osaifu-Keitai lock" set?
Do you hold this product so that the 

 mark area is placed 

over the reader?

Cannot recognize a 
microSD memory card.

Is a microSD memory card inserted properly?
Is the microSD memory card unmounted?

If the symptom does not improve after checking the above items, contact the 
below au website or au customer support.
http://www.au.kddi.com/support/mobile/trouble/repair

Updating Software

Notes■on■Software■Update

•  You are charged for data communication when connecting to the Internet from 

the product by using packet communication.

•  When software update is necessary, you will be informed on au homepage, etc. 

For details, contact an au shop or Customer Service Center (

157

/call toll-free). In 

addition, users of this product will receive a notice from au, when software update 
is necessary to improve the functionality of the product.

•  Make sure to charge your phone before software update. If battery is not 

enough, software update may fail.

•  Check out the signal reception. Software update may fail if you are 

at 

a place 

with bad signal reception.

•  Data registered on the product (Contacts, mail, still images, music, etc.) and 

setting information will not be changed even after software is updated. However, 
note that data might not be protected depending on the state of the product 
(malfunction, damage, getting wet, etc.).  
You are recommended to back up your data before updating software.

•  If software update has failed or stopped, update the software again.
•  Update is unavailable during international roaming.

Do■not■conduct■the■following■operations■during■software■update.

•  Do not move this product during software update.

The■following■operations■are■not■available■during■software■update

•  Operations are not available during software update. Calls to 110 (Police), 119 

(Fire department or ambulance service), 118 (Japan Coast Guard) and 157 
(Customer Service Center) are also not available.  
Also, alarm, etc. cannot be used.

When■software■update■is■not■available,■etc.

•  If you fail to update software, it may become impossible to operate the product. In 

that case, bring the product to an au shop or PiPit (not accepted by some shops).

Downloading■and■Updating■Software

Home■screen■

u

■Touch■and■hold■"

"■

u

■"System■settings"■

u

"General"■tab■

u

■"About■phone"■

u

■"Update■Center"■

u

■"Software■

Update"

When you activate for the first time, Software confirmation screen is displayed. 
Tap ""ソフトウェア更新"を理解して、規約に同意します" and "同意する"

"Check■now■for■update"

Check if there is new software.
Software update screen is displayed when software update s available.

Select■a■communication■method■to■download

Select a communication method to download software.

"Download"

A new software download starts.

"Install■now"

Software update starts.
The product will restart a couple of times during the software update.

"OK"

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