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BEFORE YOU CALL FOR SERVICE
Confirm before reporting the failure of Hom-Bot 2.0.
Problem
Solutions (Reference page)
The Hom-Bot 2.0 will not
activate.
Confirm that the power switch is turned on. (Page 14)
s
Confirm that the battery has been charged. (Page 17)
s
Movements or travel path are
abnormal.
Carefully wipe the sensor with a smooth cloth. (Page 26)
s
If the ultra microfiber mop is attached, confirm that it is mounted
s
properly. (Page 21)
Turn on the power switch off and on.
s
Suction power becomes weak.
Check whether there is foreign material blocking the suction port.
s
(Page 25)
Empty the dust bin. (Page 23)
s
Clean the dust bin filter. (Page 24)
s
Noise becomes louder.
Confirm that the dust bin has been mounted properly.
s
Confirm that the dust bin filter has been mounted properly.
s
(Page 24)
Check whether foreign material is caught in the brush. (Page 25)
s
The Hom-Bot 2.0 cannot
be activated with the remote
control.
Replace the remote control batteries. (Page 11)
s
Confirm that the control is within the coverage area of the main unit,
s
which is less than 3 m or 9.84 ft. (Page 11)
Check whether the main power switch on the bottom is turned on.
s
(Page 14)
The brush does not rotate.
Clean the brush. (Page 25)
s
Confirm that the brush has been mounted properly. (Page 25)
s
The Hom-Bot 2.0 will not
charge.
Remove objects around the home station. (Page 13)
s
Confirm that the power supply is connected to the home station.
s
(Page 13)
Wipe the charging terminal with a dry cloth.
s
Press the reset button on the back of the home station for
s
3 seconds while the Hom-Bot 2.0 is attached to the home station.
(Page 14)
Automatically starts searching
for home station.
Automatically turns the power
off.
HOM-BOT 2.0 will automatically return to the home station to recharge
when it's left uncharged or without cleaning order for more than 10
minutes.