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37

Connecting to Networks and Devices

Wi-Fi

You can use high-speed Internet access while within the coverage of the wireless access 
point (AP).

Connecting to Wi-Fi networks

1  

Press 

 and tap 

 > 

 > 

Wi-Fi

.

2  

Tap 

 to turn Wi-Fi on and start scanning for available Wi-Fi networks.

3  

Tap a network to connect to it.

• 

If the network is secured with a lock icon, you will need to enter a security key or 

password.

4  

The status bar displays icons that indicate Wi-Fi status.

NOTE

 

• 

If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may 
automatically connect to the Web using mobile data, which may incur data 
charges.

TIP!

 

How to obtain the MAC address

Press 

 and tap 

 

> 

 > 

Wi-Fi

 >   > 

Advanced Wi-Fi

 > 

MAC 

address

.

Connecting to Networks and Devices

Summary of Contents for H410YK

Page 1: ...www lg com MFL00000000 1 0 USER GUIDE ENGLISH LG H410YK ...

Page 2: ... app provided with the device please contact a LG Service Centre For user installed apps please contact the relevant service provider Modifying the device s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some contents and illustrations may diffe...

Page 3: ... Google account 35 Signing into your Google account 35 Connecting to Networks and Devices 37 Wi Fi 37 Bluetooth 38 Wi Fi Direct 39 Transferring data between a PC and the device 40 Calls 41 Making a call 41 Calling your contacts 41 Answering and rejecting a call 41 Making a second call 42 Viewing your call logs 42 Call settings 42 Contacts 43 Searching for a contact 43 Adding a new contact 43 Favou...

Page 4: ...der 56 Voice Search 56 Downloads 57 FM Radio 57 Web Browser 58 Internet 58 Chrome 59 Settings 60 WIRELESS NETWORKS 60 DEVICE 62 PERSONAL 65 SYSTEM 69 Phone software update 71 Phone software update 71 About this user guide 73 About this user guide 73 Trademarks 74 Accessories 75 Troubleshooting 76 FAQ 79 ...

Page 5: ... established by the FCC you must maintain a minimum distance of 1 cm between the user s body and the back of the phone See the user manual for more information Do not leave the device or its accessories within the reach of children and do not allow to play with The device contains small parts with sharp edges that may cause injury or break off and give rise to danger of suffocation This device may...

Page 6: ...n off the device or wireless device when in any area in which they occur explosions or areas where there are reports that indicate to turn off two way radio or electronic devices to avoid interfering with the operation of trigger explosions Among the areas with potentially explosive atmospheres include fueling areas are the holds of ships facilities for the transportation or storage of fuel and ch...

Page 7: ...s Therefore for emergency communications never rely solely upon any wireless device Only use approved accessories Please read these simple guidelines Not following these guidelines may be dangerous or illegal Should a fault occur a software tool is built into your device that will gather a fault log This tool gathers only data specific to the fault such as signal strength cell ID position in sudde...

Page 8: ... and the back of the phone and have not been tested for typical body worn operations may not comply with FCC RF exposure limits and should be avoided FCC Part 15 105 statement This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in ...

Page 9: ... tissue The highest SAR value reported under this standard during product certification for use at the ear is 0 40 W kg and when properly worn on the body is 0 83 W kg Additionally this device was tested for typical body worn operations with the back of the phone kept 1 cm 0 39 inches between the users body and the back of the phone To comply with FCC RF exposure requirements a minimum separation ...

Page 10: ...m heat sources such as radiators or cookers Do not drop Do not subject this unit to mechanical vibration or shock Switch off the phone in any area where you are required to by special regulations For example do not use your phone in hospitals as it may affect sensitive medical equipment Do not handle the phone with wet hands while it is being charged It may cause an electric shock and can seriousl...

Page 11: ...it to dry off completely Do not attempt to accelerate the drying process with an external heating source such as an oven microwave or hair dryer The liquid in your wet phone changes the colour of the product label inside your phone Damage to your device as a result of exposure to liquid is not covered under your warranty Efficient phone operation Electronics devices All mobile phones may receive i...

Page 12: ...d regulations on the use of mobile phones in the area when you drive Do not use a hand held phone while driving Give full attention to driving Use a hands free kit if available Pull off the road and park before making or answering a call if driving conditions require you to do so RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment If your vehicle i...

Page 13: ...down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to NOTE Excessive sound pressure from earphones and headphones can cause hearing loss Glass Parts Some parts of your mobile device are made of glass This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact If the glass breaks do...

Page 14: ...ermission from the crew Children Keep the phone in a safe place out of the reach of small children It includes small parts which may cause a choking hazard if detached Emergency calls Emergency calls may not be available on all mobile networks Therefore you should never depend solely on your phone for emergency calls Check with your local service provider Battery information and care You do not ne...

Page 15: ... battery performance There is risk of explosion if the battery is replaced with an incorrect type Dispose of used batteries according to the manufacturer s instructions Please recycle when possible Do not dispose as household waste If you need to replace the battery take it to the nearest authorised LG Electronics service point or dealer for assistance Always unplug the charger from the wall socke...

Page 16: ... three 3 years from the date on which you purchased the product HOW TO UPDATE YOUR DEVICE Access to latest firmware releases new software functions and improvements Select the software update in settings menu on your device Update your device by connecting it to your PC For more information about using this function please visit http www lg com common index jsp select country and language DECLARAT...

Page 17: ...chased the product Disposal of waste batteries accumulators 1 This symbol may be combined with chemical symbols for mercury Hg cadmium Cd or lead Pb if the battery contains more than 0 0005 of mercury 0 002 of cadmium or 0 004 of lead 2 All batteries accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the lo...

Page 18: ...memory available To uninstall applications 1 Press and tap Apps 2 Once all applications appear scroll to and select the application you want to uninstall 3 Tap Uninstall 2 Optimizing battery life Extend your battery s power by turning off features that you do not need to run constantly in the background You can monitor how applications and system resources consume battery power Extending your phon...

Page 19: ... must uninstall those applications and all associated data and settings from the phone 4 Opening and switching applications Multitasking is easy with Android you can keep more than one application running at the same time There is no need to quit an application before opening another Use and switch between several open applications Android manages each application stopping and starting them as nee...

Page 20: ...19 Important notice 5 When the screen freezes If the screen freezes or the phone does not respond when you try to operate it remove the battery and reinsert it Then power the phone back on ...

Page 21: ...Front Camera Lens Touch Screen Back Key Message Key Camera Key Send Key Clear Key Microphone End Power Key Contacts Key QuickButton Key Recent Apps Key Home Key Notification LED Headset Jack Rear Camera Lens Volume Keys Charger USB port Speaker Getting to know your phone ...

Page 22: ...r phone on off by pressing and holding this key Short press to finish a current app and return to the Home screen from any screen NOTE Proximity Sensor When receiving and making calls the proximity sensor automatically turns the backlight off and locks the touch screen by sensing when the phone is near your ear This extends battery life and prevents you from unintentionally activating the touch sc...

Page 23: ...hone service provider and the included battery 1 To remove the back cover hold the phone firmly in one hand With your other hand lift off the back cover with your thumbnail as shown in the figure below 2 Slide the SIM card into the SIM card slot as shown in the figure Make sure the gold contact area on the card is facing downward ...

Page 24: ...ppens to be lodged in the SIM card slot take the device to a LG Service Centre to remove the memory card NOTE Only the microSIM cards work with the device 3 Insert the battery 4 To replace the cover onto the device align the back cover over the battery compartment and press it down until it clicks into place ...

Page 25: ...e USB cable WARNING Use only LG approved chargers batteries and cables If you use unapproved chargers batteries or cables it may cause battery charging delay Or this can cause the battery to explode or damage the device which are not covered by the warranty The charger connector is located at the bottom of the phone Insert the charger and plug it into a power outlet NOTE Do not open the back cover...

Page 26: ...le with your device WARNING Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it NOTE Frequent writing and erasing of data shortens the lifespan of memory cards 1 Remove the back cover 2 Insert a memory card with the gold coloured contacts facing downwards 3 Replace the back cover ...

Page 27: ...ransferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device It is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Changing the screen lock method You can change the way that you lock the screen to prevent others accessing your personal information 1 Press and tap Lock screen Se...

Page 28: ...ition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing when you first tap it so you don t drag an item instead Double tap Double tap to zoom on a webpage or a map Pinch to Zoom Use your index finger and thumb in a pinching or spreading motion to zoom in or out when using the browser Maps or when viewing pictures Rotate the screen From ...

Page 29: ...including the time signal strength battery status and notification icons Widgets are self contained applications that can be accessed through the Apps drawer or on the Home screen Unlike a shortcut a Widget can function as an on screen application Tap an icon application folder etc to open and use it Provides one touch access to the function in any Home screen canvas Extended Home screen The opera...

Page 30: ...h and hold the icon you want to remove drag it to Adding an app to the Quick Button Area From the Apps screen or on the Home screen touch and hold an application icon and drag it to the Quick Button Area Then release it in the desired location Removing an app from the Quick Button Area Touch and hold the desired Quick Button drag it to NOTE The Apps Button cannot be removed Customizing app icons o...

Page 31: ...ns alert you to the arrival of new messages calendar events and alarms as well as ongoing events such as when you are on a call When a notification arrives its icon appears at the top of the screen Icons for pending notifications appear on the left and system icons such as Wi Fi and battery strength are shown on the right NOTE The available options may vary depending on the region or service provi...

Page 32: ...uch and hold the desired button to directly access the settings menu for the function To see more toggle buttons swipe left or right Tap to remove add or rearrange quick setting buttons Current notifications are listed each with a brief description Tap a notification to view it Tap to clear all the notifications Indicator icons on the Status Bar Indicator icons appear on the status bar at the top ...

Page 33: ...twork signal available No interruptions not even alarms Airplane mode is on Vibrate mode is on Connected to a Wi Fi network Battery fully charged Wired headset connected Battery is charging Call in progress The phone is connected to a PC via a USB cable Missed call Downloading data Bluetooth is on Uploading data System warning GPS is on An alarm is set Data is synchronizing New voicemail available...

Page 34: ...the next letter you type Double tap for all caps Tap to go to the keyboard settings Touch and hold to change entering text method Tap to enter a space Tap to create a new line Tap to delete the previous character Entering accented letters When you select French or Spanish as the text entry language you can enter special French or Spanish characters e g á For example to input á touch and hold the a...

Page 35: ...hot feature Raise your hand with an open palm until the front camera detects it and a box appears on the screen Then close your hand into a fist to start the timer allowing you time to get ready OR Raise your hand in a clenched fist until the front camera detects it and a box appears on the screen Then unclench your fist to start the timer allowing you time to get ready OR Special Features ...

Page 36: ...municate with Google servers and check for username availability 5 Enter your password and tap NEXT 6 Follow the instructions and enter the required and optional information about the account Wait while the server creates your account Signing into your Google account 1 Press and tap Accounts sync 2 Tap Add account Google 3 Enter your email address and tap NEXT 4 After signing in you can use Gmail ...

Page 37: ... Account with your phone be sure to sign into the one you want to use with such applications first When you sign in your contacts Gmail messages Calendar events and other information from these applications and services on the web are synchronised with your phone If you don t sign into a Google Account during setup you will be prompted to sign in or to create a Google Account the first time you st...

Page 38: ...ks 3 Tap a network to connect to it If the network is secured with a lock icon you will need to enter a security key or password 4 The status bar displays icons that indicate Wi Fi status NOTE If you are out of the Wi Fi zone or have set Wi Fi to Off the device may automatically connect to the Web using mobile data which may incur data charges TIP How to obtain the MAC address Press and tap Wi Fi ...

Page 39: ...e devices especially those that are not tested or approved by Bluetooth SIG may be incompatible with your device Pairing your phone with another Bluetooth device 1 Press and tap Bluetooth 2 Tap to turn Bluetooth on and start scanning for available Bluetooth devices If you want to detect the visible devices in range additionally tap Search 3 Choose the device you want to pair with from the list Onc...

Page 40: ...ns such as transfer or exchange may not be possible with all Bluetooth compatible devices Receiving data via Bluetooth 1 Press and tap Bluetooth 2 Tap to turn Bluetooth on 3 You will receive a request to accept a pairing attempt from the sending device Be sure to select Accept Wi Fi Direct Wi Fi Direct provides a direct connection between Wi Fi enabled devices without requiring an access point Tur...

Page 41: ... the Notifications panel tap the current connection type and select Media device MTP 3 A window will pop up on your PC allowing you to transfer the desired data NOTE The LG Android Platform Driver is required to be installed on your PC to be able to detect the phone Check the requirements for using Media device MTP Items Requirement OS Microsoft Windows XP SP3 Vista or higher Window Media Player v...

Page 42: ...s press and hold Calling your contacts 1 Press to open your contacts 2 Scroll through the contact list You can also enter the contact s name in the Search field 3 In the list that is displayed tap the contact you want to call Answering and rejecting a call Press to answer the incoming call Press once to make silent mode and twice to decline an incoming call NOTE Tap if you want to send a message t...

Page 43: ...call 5 To end all calls press NOTE You are charged for each call you make Viewing your call logs 1 Press 2 View a list of all dialed received and missed calls TIP Tap any call log entry to view the date time and duration of the call Tap Delete all to delete all of the recorded items Call settings You can configure phone call settings such as call forwarding as well as other special features offere...

Page 44: ...1 Press and enter the new contact s number 2 Tap Add to Contacts New contact 3 If you want to add a picture to the new contact tap the image icon Choose Take photo or Select from Albums 4 Enter the desired information for the contact 5 Tap Save Favourites contacts You can classify frequently called contacts as favourites Adding a contact to your favourites 1 Press to open your contacts 2 Tap a con...

Page 45: ...and the contact is removed from your favourites Creating a group 1 Press and tap Groups tab 2 Tap New group 3 Enter a name for the new group You can also set a distinct ringtone for the newly created group 4 Tap Add members to add contacts to the group and tap Add 5 Tap Save to save the group NOTE If you delete a group the contacts assigned to that group will not be lost They will remain in your c...

Page 46: ...ease consult with your service provider 3 Tap the text field and start entering your message 4 Tap to open the options menu Choose from any of the available options TIP You can tap Attach to attach the file that you want to share with message 5 Tap Send to send your message TIP The 160 character limit may vary from country to country depending on how the text message is coded and the language used...

Page 47: ... exchanged with another party are displayed in chronological order so that you can conveniently see and find your conversations Changing your messaging settings Your phone s messaging settings are predefined to allow you to send messages immediately You can change the settings based on your preferences Press and tap Settings ...

Page 48: ...d video Gallery Tap to view the last photo or video you recorded Record Tap to start recording Capture Tap to take a photo Swap camera Tap to swap between the rear camera lens and the front camera lens NOTE Be sure to clean the protective lens cover with a microfiber cloth before taking pictures A lens cover with smudges from fingers can cause blurry pictures with a halo effect Camera and Video ...

Page 49: ...allery Once you have taken a photo Tap the image thumbnail on the screen to view the last photo you took Tap to edit the photo Tap to open the available sharing options Tap to delete the photo Tap to access additional options Recording a video 1 Press 2 Frame your subject on the screen 3 Tap to start recording the video 4 The length of the recording is displayed on the top of the screen NOTE Tap t...

Page 50: ...ap to access additional options Gallery The Gallery application presents the pictures and videos in your storage including those you ve taken with the Camera application and those you downloaded from the web or other locations 1 Press and tap to view the images stored in the storage 2 Tap an album to open it and view its contents The pictures and videos in the album are displayed in chronological ...

Page 51: ... they were created Select a picture to view it full screen Scroll left or right to view the next or previous image Zooming in and out Use one of the following methods to zoom in on an image Double tap anywhere to zoom in Spread two fingers apart on any place in the picture zoom in Pinch in or double tap the image to zoom out Video options 1 Press and tap 2 Select the video you want to watch Tap to...

Page 52: ... to right or vice versa to fast forward and rewind Editing photos While viewing a photo tap Deleting photos videos Use one of the following methods While in a folder tap select the photos videos and then tap Delete While viewing a photo tap Setting wallpaper While viewing a photo tap Set image as to set the image as wallpaper or assign it to a contact NOTE Depending on the software installed some ...

Page 53: ...elect the song you want to play 4 The following options are available Tap to pause playback Tap to resume playback Tap to skip to the next track in the album playlist or shuffle list Touch and hold to fast forward Tap to restart the current track or skip to the previous track in the album playlist or shuffle list Touch and hold to rewind Multimedia ...

Page 54: ...g on the software installed some file formats may not be supported If the file size exceeds the available memory an error can occur when you open files Music file copyrights may be protected by international treaties and national copyright laws Therefore it may be necessary to obtain permission or a licence to reproduce or copy music In some countries national laws prohibit private copying of copy...

Page 55: ...d tap Alarms The Alarms tab allows you to set alarms 1 Press and tap Alarms tab 2 Tap to add a new alarm 3 Adjust the settings as necessary and tap Save NOTE You can also tap an existing alarm to edit it Timer The Timer tab can alert you with an audible signal when a set amount of time has passed 1 Press and tap Timer tab 2 Set the desired time on the timer 3 Tap Start to start the timer 4 Tap Sto...

Page 56: ... phone as a stopwatch 1 Press and tap Stopwatch tab 2 Tap Start to initiate the stopwatch Tap Lap to record lap times 3 Tap Stop to stop stopwatch Calculator The Calculator app allows you to perform mathematical calculations using a standard calculator 1 Press and tap 2 Tap the number buttons to enter numbers 3 For simple calculations tap the function you want to perform x or followed by NOTE To c...

Page 57: ...sound or voice 1 Press and tap 2 Tap to begin recording 3 Tap to end the recording 4 Tap to listen to the recording NOTE Tap to access your recordings You can listen to your saved recordings Voice Search Use this application to search webpages using voice 1 Press and tap 2 Say a keyword or phrase when Listening appears on the screen Select one of the suggested keywords that appear NOTE This applic...

Page 58: ...ay not be available depending on the region or service provider FM Radio Your phone has a built in FM Radio so you can tune in to your favourite stations and listen on the go Press and tap TIP You must plug in your earphones in order to use them as an antenna NOTE This application may not be available depending on the region or service provider ...

Page 59: ...network provider Press and tap Viewing webpages Tap the address field enter the web address and tap Go on the keyboard Opening a page To go to a new page tap To go to another webpage tap scroll up or down and tap the page to select it Searching the web by voice Tap the address field and then tap When prompted say a keyword and select one of the suggested keywords that appear NOTE This feature may ...

Page 60: ...pages To clear all of your history tap Yes Chrome Use Chrome to search for information and browse webpages Press and tap Google folder NOTE This application may not be available depending on your region and service provider Viewing webpages Tap the address field and then enter a web address or search criteria Opening a page To open a new page tab New tab To go to another webpage tap Recent tabs an...

Page 61: ...d mobile data usage limit Call This menu allows you to configure various call settings Voicemail Allows you to select your carrier s voicemail service Fixed dialing numbers Allows you to manage and compile a list of numbers that can be called from your phone You need your PIN2 which is available from your operator If activated only numbers in the fixed dial list can be called from your phone Call ...

Page 62: ...ing Locks incoming outgoing or international calls Call duration Allows you to view the call duration for various types of calls Additional settings Allows you to change the additional call settings Tethering USB tethering Allows you to share the internet connection with your computer via a USB cable Wi Fi hotspot You can also use your phone to provide a mobile broadband connection Create a hotspo...

Page 63: ...inside a secured local network such as your corporate network DEVICE Sound notification Sound profile Allows you to set your phone s sound profile Choose from Sound Vibrate only Volume Adjust the phone s volume settings to suit your needs and environment Ringtone Allows you to set the ringtones for calls You can also add a ringtone by tapping in the upper right corner of the screen Sound with vibr...

Page 64: ...f the screen Vibrate on tap Checkmark to vibrate when tapping the Home touch buttons and during other UI interactions Sound effects Tap to set the dial pad touch sounds key and touch sounds screen unlock sound and folder sound Message call voice notifications Allows the device to read out the incoming call and the message event automatically Display Font type Select the desired font type Font size...

Page 65: ...version for users less familiar with Android navigation Wallpaper Sets the wallpaper to use on your Home screen Screen swipe effect Choose the desired type of effect to display when you swipe from one Home screen canvas to the next Allow Home screen looping Checkmark to allow continuous Home screen scrolling loop back to first screen after last screen Help Displays help information for the Home sc...

Page 66: ...ssary actions when the screen is off Apps Allows you to view details about the apps installed on your phone manage their data and force them to stop Default message app This menu allows you to choose what messaging app to use as your default messaging app App on flip close This menu allows you to choose how current app is acted when the flip is closed PERSONAL Location Turn on location service you...

Page 67: ...d to decrypt your phone each time you power it on Encrypt SD card storage Encrypt SD card storage and keep data unavailable for other devices Set up SIM card lock Sets the PIN to lock your SIM card and allows you to change the PIN Password typing visible Checkmark to briefly show each character of passwords as you enter them so that you can see what you enter Phone administrators View or deactivat...

Page 68: ... screen using screen pin App usage access Allows you to view usage information of apps on your phone Accounts sync Use the Accounts sync settings menu to add remove and manage your Google and other supported accounts You also use these settings to control how and whether all applications send receive and sync data on their own schedules and whether all applications can synchronize user data automa...

Page 69: ...rimary button on right Backup reset Change the settings for managing your settings and data LG Backup Backs up all information on the device and restores it in the event of data loss or replacement Back up my data Back up app data Wi Fi passwords and other settings to Google servers Backup account Displays the account that is currently being used to back up information Automatic restore When reins...

Page 70: ...alerts for incoming calls and messages Screen shade Checkmark to set the screen to a darker contrast Font size Sets the font size Touch zoom Allows you to zoom in and out by triple tapping the screen Screen colour inversion Checkmark to invert the colours of the screen and content Screen colour adjustment Allows you to invert the colours of screen and content Screen colour filter Allows you to cha...

Page 71: ...t area of the screen Accessibility features shortcut Allow you to access selected features quickly when triple tapping the Home button Auto rotate screen Checkmark to allow the phone to rotate the screen depending on the physical phone orientation portrait or landscape Switch Access Allows you to interact with your device using one or more switches that work like keyboard keys This menu can be hel...

Page 72: ...structions and notes that appear at each step before proceeding Please note that removing the USB data cable during the upgrade may seriously damage your mobile phone NOTE LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models LG Mobile Phone software...

Page 73: ...ation data and settings any downloaded applications and your DRM licence might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before updating your phone s software LG does not take responsibility for any loss of personal data This feature depends on your network service provider region and country ...

Page 74: ...se of applications developed by providers other than LG LG cannot be held liable for performance or incompatibility issues resulting from edited registry settings or modified operating system software Any attempt to customise your operating system may cause the device or its applications to work incorrectly Software audio wallpaper images and other media supplied with your device are licensed for ...

Page 75: ...s All other trademarks are the property of their respective owners Google Google Maps Gmail YouTube Hangouts and Play Store are trademarks of Google Inc Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights are the property of their respective owners ...

Page 76: ...aptor Quick Start Guide Stereo headset USB cable Battery NOTE Always use genuine LG accessories The supplied items are designed only for this device and may not be compatible with other devices The items supplied with the device and any available accessories may vary depending on the region or service provider Accessories ...

Page 77: ...erted No network connection Dropped network Signal is weak or you are outside the carrier network Move toward a window or into an open area Check the network operator coverage map Operator applied new services Check whether the SIM or USIM card is more than 6 12 months old If so change your SIM or USIM card at your network provider s nearest branch Contact your service provider Codes do not match ...

Page 78: ...er or reset limit with PIN2 Phone cannot be turned on On Off key pressed too briefly Press the On Off key for at least two seconds Battery is not charged Charge battery Check the charging indicator on the display Charging error Battery is not charged Charge battery Outside temperature is too hot or cold Make sure phone is charging at a normal temperature Contact problem Check the charger and its c...

Page 79: ...mat Check the supported file formats The screen does not turn on when I receive a call Proximity sensor problem If you use a protection tape or case make sure it has not covered the area around the proximity sensor Make sure that the area around the proximity sensor is clean No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or no interruption...

Page 80: ... access Gmail Once you have logged into Gmail there is no need to log into Gmail again Google Account Is it possible to filter emails No the phone does not support email filtering Ringtone Is there a file size limit for using MP3 files as ringtones There is no file size limit Message Time My phone does not display the time of receipt for messages older than 24 hrs How can I view the time Open the ...

Page 81: ...be accessed or used Memory Will I know when my memory is full Yes you will receive a notification Language Support Is it possible to change my phone s language The phone has multilingual capabilities To change the language 1 Press and tap Language input Language 2 Tap the desired language VPN How do I set up a VPN VPN access configuration is different for each company To configure VPN access on yo...

Page 82: ...rs at the top and centre of the screen Then without lifting your finger drag the icon to the trash can Application I downloaded an application and it causes a lot of errors How do I remove it 1 Press and tap Apps DOWNLOADED 2 Tap the application then tap Uninstall Charger Is it possible to charge my phone using a USB data cable without installing the necessary USB driver Yes the phone is charged t...

Page 83: ...er Alarm Will my alarm be audible or will it go off if the phone is turned off No this is not supported Alarm If my ringer volume is set to vibrate will I hear my alarm Your alarm is programmed to be audible even in these scenarios ...

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