LG GSXV90MCDE Owner'S Manual Download Page 47

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TROUBLESHOOTING

ENGLISH

Condensation & Frost

Symptoms

Possible Cause & Solution

There is condensation

inside the appliance or

on the bottom of the

vegetable drawer

cover.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it inside the fridge or freezer.

Did you leave the appliance door open?

• Although the condensation will disappear soon after you close the

appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the

outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?

• Store food in a covered or sealed container.

Frost has formed in the

freezer compartment.

Doors may not be closed properly.

• Check if the food item inside the appliance is blocking the door and make

sure that the door is tightly closed.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

compartment.

Is the air entry or exit of the freezer compartment blocked?

• Make sure that air entry or exit is not blocked so that the air can circulate

inside.

Is the freezer compartment overfilled?

• Maintain an appropriate space between items.

Frost or condensation

has formed inside or

outside the appliance.

Did you open and close the appliance door frequently or is the appliance

door improperly closed?

• Frosts or condensation can form if the outside air penetrates inside the

appliance.

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the installation

area is too humid or on a humid day such as a rainy day. Wipe off any

moisture with a dry cloth.

The side or front of the

appliance is warm.

There are anti condensation pipes fitted to these areas of the appliance

to reduce condensation forming from around the door area.

• The heat releasing pipe to prevent condensation is installed on the front

and side of the appliance. You may feel it particularly hot right after the

appliance is installed or during the summer. You can be assured that this

is not a problem and is quite normal.

global_main.book.book Page 47 Monday, May 3, 2021 1:51 PM

Summary of Contents for GSXV90MCDE

Page 1: ...y installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71798701 Rev 00_050421 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday May 3 2021 1 51 PM ...

Page 2: ...lation 13 Removing the Fridge and Freezer Door 14 Connecting the Water Line 16 Levelling and Door Alignment 17 Turning on the Power 19 Moving the Appliance for Relocation 19 OPERATION Before Use 20 Product Features 23 Control Panel 27 Ice and Water Dispenser 29 Automatic Icemaker 31 InstaView 34 Door in Door 35 Drawer 35 Shelf 36 Door Basket 36 SMART FUNCTIONS LG ThinQ Application 37 Smart Diagnos...

Page 3: ...Air Filter 42 TROUBLESHOOTING Before Calling for Service 44 global_main book book Page 3 Monday May 3 2021 1 51 PM ...

Page 4: ... from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbo...

Page 5: ...tels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no part...

Page 6: ... means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflam...

Page 7: ...g the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances s...

Page 8: ...uffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of the power c...

Page 9: ...ppliance A child trapped inside the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the ap...

Page 10: ...Operation Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands It may cause frostbite Do not place glass containers bottles or cans especially those containing carbonated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be da...

Page 11: ...enance This appliance is equipped with maintenance free LED interior light Do not remove cover or LED lamp in any attempt to repair or change it Contact an LG Electronics customer information centre Do not clean glass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelves may fall To remove fr...

Page 12: ...tial negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authorised WE...

Page 13: ...your appliance is Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rate...

Page 14: ...pliance Failure to follow these instructions may result in death fire or electric shock Removing the Freezer Door 1 The water supply line is connected to the top right part in the back of the appliance Hold the water supply connection and gently push the collet a to detach the water supply line Unscrew the cover b 2 Remove the screw from the hinge cover at the top of the appliance Lift the hook lo...

Page 15: ...or on a non scratching surface with the inner side facing up Removing the Fridge Door 1 Disconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommende...

Page 16: ... water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the appliance before carryin...

Page 17: ... to EN 1717 to avoid drinking water pollution through water backflow To be sure please ask your installer In case water tap is without backflow prevention valve according to EN 1717 you have to use an extra backflow prevention valve compliant with German drinking water ordinance between water tap and water inlet hose Checking the Water Connection 1 Turn on the water supply and switch on the applia...

Page 18: ...n the floor is not leveled or is of weak or poor construction The refrigerator is heavy and should be installed on a rigid and solid surface Some timber flooring may cause levelling difficulties if it flexes excessively Door Alignment for Freezer and Fridge Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to ...

Page 19: ... 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the socket outlet Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on t...

Page 20: ...a long time or opens very frequently When the power goes out for a long period of time When larger amounts of hot food are placed into the freezer Turning off the Alarm Press the Freezer button until the alarm stops ringing Failure Detection The appliance can automatically detect problems during the operation NOTE If a problem is detected the appliance may not operate and an error code is displaye...

Page 21: ...Cold air can not circulate properly if the appliance is overfilled Cool hot food before storing If too much hot food is placed inside the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be s...

Page 22: ...d food from 12 C to 18 C for short periods Two star frozen food compartments are suitable for storing pre frozen food storing or making icecream and making ice cubes Two star compartments are not suitable for the freezing of fresh food global_main book book Page 22 Monday May 3 2021 1 51 PM ...

Page 23: ...nly available on some models a Door in Door 1 This is a convenient storage area for frequently used items that require easy access b Door in Door Lever 1 Opens Door in Door c InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items global_main book book Page 23 Monday May 3 2021 1 51 PM ...

Page 24: ... is only available on some models Door in Door Model InstaView Door in Door Model a LED Lamp The LED lamps inside the appliance light up when you open the door b Temperature Sensor 1 global_main book book Page 24 Monday May 3 2021 1 51 PM ...

Page 25: ...isture content at the front of the shelf The actual number of shelves will differ from model to model h Bottle Rack 1 Stores containers and tall bottles using the bottle rack CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage i Snack Drawer 1 Stores small packages of refrigerated foods j Door in Door Compartment 1 Stores commonly used food i...

Page 26: ...ny items at the front of the bottom shelf The items may fall and cause an injury or appliance damage p Craft Icemaker 1 This is where craft ice is automatically produced and stored global_main book book Page 26 Monday May 3 2021 1 51 PM ...

Page 27: ...s a target temperature not actual temperature within the appliance b Non Plumbing 1 The Non Plumbing icon is illuminated when the water dispenser tank is installed correctly c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C d Self Care UV light is used to keep the water outlet clean UV clean function runs automatica...

Page 28: ...ount of ice or frozen foods Press the Express Freeze button to activate the function for 20 hours The function automatically shuts off after 20 hours This function is enabled and disabled in turn each time you press the button This function automatically terminates after a specific period has passed h Ice On Off Press and hold the Ice On Off button for three seconds to turn the automatic icemaker ...

Page 29: ...s and 7 cups of water This is also necessary if the appliance has not been used for a long time Clean the water dispensing system if they have not been used for 48 hours Flush the water system connected to a water supply if water has not been drawn for 5 days To clean the water dispensing system flush the water through the dispenser about 5 minutes and throw away the first few batches of ice Do no...

Page 30: ...cloth as it may get dirty easily NOTE Lint from a cloth may adhere to the outlets Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray may become wet easily due to spilled ice or water Filling the Water Tank with Water This feature is only available on some models The water tank holds the water to be dispensed or used by the automatic icemaker to make ice 1 Remove ...

Page 31: ...penser tank ice cube size and quantity may be affected and may result in no ice being made If there is no water in the water dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water if there is not Wait at least 15 seconds before removing the water tank after having dispensed water or i...

Page 32: ...on or if an extended power outage occurs Water from melting ice may drop from the dispenser onto the floor In Door Icemaker The automatic icemaker can automatically make 70 182 cubes within a 24 hour period if conditions are favourable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance...

Page 33: ...ime needed to make ice may vary according to operating conditions The ice bin stores 20 30 pieces of round ice Removing Refitting the Ice Storage Bin The ice dispensing chute may become blocked with frost if only crushed ice is used Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost ...

Page 34: ...lable on some models Using the InstaView Door in Door The InstaView Door in Door lets you see if you re running low on frequently used items like beverages and snacks without opening the fridge door 1 Knock twice on the glass to turn the LED light inside the Door in Door on or off 2 The LED light turns off automatically after ten seconds CAUTION Do not open the door of the appliance with the door ...

Page 35: ...and refitting the drawers Using the Vegetable Drawer The humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction If moved to the left side the air guide will be open and allow air to circulate through the drawer for reduced humidity If moved to the right side the air guide will be closed and will maintain any humidity that is currently in the crisper dra...

Page 36: ...s shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and rem...

Page 37: ...ecomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provide...

Page 38: ...n it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The the Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit ht...

Page 39: ... Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three secon...

Page 40: ...e a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a shelf or drawer from inside the...

Page 41: ...dge MUST be replaced every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performan...

Page 42: ... no longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in...

Page 43: ...air filter and then take it out 4 Dry the air filter by using a hair dryer or by leaving it in the sunlight A natural palm wood powder is used for the air filter to increase deodorizing performance Even if it falls off it is not harmful Wipe it off with a towel or cloth global_main book book Page 43 Monday May 3 2021 1 51 PM ...

Page 44: ...in the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperat...

Page 45: ...e filter Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter acc...

Page 46: ...ppliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the appliance doors ...

Page 47: ...n the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance...

Page 48: ...ly too much force or speed when closing the door it may remain briefly open before closing Make sure that you do not slam the door closed Close the door gently It is difficult to open the appliance door Did you open the door right after you closed it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Tr...

Page 49: ...ling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal op...

Page 50: ...for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a...

Page 51: ...ing the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 The model name can be found on the rating label of the applian...

Page 52: ...Memo global_main book book Page 52 Monday May 3 2021 1 51 PM ...

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