LG GSX960NEAZ Owner'S Manual Download

Page: 34 / 46

SMART FUNCTIONS

Using Smart ThinQ

Application

Installing Smart ThinQ

Search for the LG Smart ThinQ application from

the Google Play Store or Apple App Store on a

smart phone. Follow instructions to download

and install the application.

Wi-Fi Function

•

For appliances with the

logo

Communicate with the appliance from a smart

phone using the convenient smart features.

Firmware Update

Keep the appliance performance updated.

Smart Diagnosis™

If you use the Smart Diagnosis function, you will

be provided with the useful information such as

a correct way of using the appliance based on

the pattern of use.

Settings

Allows you to set various options on the

refrigerator and in the application.

NOTE

•

To verify the Wi-Fi connection, check that

Wi-Fi

icon on the control panel is lit.

•

LG Smart ThinQ is not responsible for any

network connection problems or any faults,

malfunctions, or errors caused by network

connection.

•

The machine supports 2.4 GHz Wi-Fi

networks only.

•

If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

•

The Wi-Fi connection may not connect or may

be interrupted because of the home network

environment.

•

The network connection may not work

properly depending on the internet service

provider.

•

The surrounding wireless environment can

make the wireless network service run slowly.

•

The application is subject to change for

appliance improvement purposes without

notice to users.

•

Functions may vary by model.

Open Source Software Notice
Information

To obtain the source code under GPL, LGPL,

MPL, and other open source licenses, that is

contained in this product, please visit http://

opensource.lge.com.
In addition to the source code, all referred

license terms, warranty disclaimers and

code to you on CD-ROM for a charge covering

the cost of performing such distribution (such as

the cost of media, shipping, and handling) upon

email request to [email protected]. This

offer is valid for three (3) years from the date on

which you purchased the product.

Smart Diagnosis™ Using a Smart

Phone

•

For appliances with the

logo

Use this function if you need an accurate

diagnosis by an LG Electronics customer

information centre when the appliance

malfunctions or fails.
Smart Diagnosis™ can not be activated unless

the appliance is connected to power. If the

appliance is unable to turn on, then

troubleshooting must be done without using

Smart Diagnosis™.

Summary of Contents for GSX960NEAZ

Page 1: ...R S MANUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL67447821 Rev 01_041817 Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...ine For Plumbed models Only 18 OPERATION 20 Parts and Functions 20 Notes for Operation 24 Using Control Panel 26 Water Dispenser Tank Non plumbed models only 28 Water and Ice Dispenser 29 Automatic Icemaker 30 InstaView Function 32 Door in Door Optional 32 Fresh Vegetable Drawer Optional 33 SMART FUNCTIONS 34 Using Smart ThinQ Application 34 Using Smart Diagnosis 35 MAINTENANCE 36 Notes for Cleani...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...Ensure that the socket outlet is properly grounded and that the earth pin on the power cord is not damaged or removed from the power plug For more details on grounding inquire at an LG Electronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outle...

Page 5: ... not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing Do not place the appliance in direct ...

Page 6: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 7: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 8: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 9: ...ble gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance show...

Page 10: ...compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure it is not scratched by a s...

Page 11: ...posed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automatic...

Page 12: ...ectronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that ca...

Page 13: ...13 INSTALLATION EN Compartments Movable Egg Box Optional Freezer Basket Owner s Manual Spanner Ring Sheet The appearance or components of the appliance may differ from model to model ...

Page 14: ...n again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that it can ...

Page 15: ...ith your fingers and pull them out so that the hoses can then be carefully removed by following the instructions in step 2 2 While pressing the collet part of the tube connector remove the connected water tube Tube connector Collet Water tube For both freezer and fridge 3 Remove the screw of the hinge cover on top of the appliance by rotating it counterclockwise 4 While pressing 1 hook of the link...

Page 16: ...refitted Not straight Damaged Stretched Refitting the Door Mount them in the reverse sequence of removal after the appliance is passed through the access door Adjusting the Height of the Door If the door of the appliance is not level adjust the difference in the height of appliance door using the following method NOTE Because the hinge pin may falll out do not adjust the height of the appliance do...

Page 17: ...om of the lower hinge 2 Insert the appropriate number of ring sheets between the lower hinge and the lower bracket Total number of ring sheets 4 Ring sheet Lower hinge Lower bracket 3 Resecure the bracket screw after fitting the ring sheets before refitting the door When the door is refitted steps 1 2 and 3 of adjusting the height of the door can then be repeated CAUTION When tilting the appliance...

Page 18: ...pliance parts and can lead to water leakage or flooding Connecting the water line must only be installed by a qualified plumber and in accordance with local legislation and regulations governing water quality NOTE This water line installation is not covered by the appliance warranty Connecting to the Appliance 1 Unscrew the metal threaded collar nut at the back of the appliance and place it over o...

Page 19: ...ilst the connector is pushed onto the pipe 2 Ensure that the rubber washer is fitted inside to the inside of the tap connector before screwing it onto the tap Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds That resets the Replac...

Page 20: ...ge temperatures InstaView Door in Door Optional The InstaView Door in Door compartment allows for easy access to commonly used food items Door in Door Lever Optional This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 21: ...baskets LED Lamp The LED lamps inside the appliance light up when you open the door Freezer Shelf Optional This is where frozen foods such as the meat fish and ice cream can be stored Freezer Drawer Optional This is for long term storage of frozen items NOTE The 2 star section basket or drawer can be used to store ice and food from 12 C to 18 C for short periods The top shelf of the freezer 1 will...

Page 22: ...e adjusted by inserting the shelf in another groove of different height Store the foods with higher moisture content at the front of the shelf The actual number of shelves will differ from model to model Bottle Rack Optional This is where drinks tall bottles or containers are stored CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage Pure N F...

Page 23: ... the humidity controller Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible The actual number of drawers will differ from model to model Door in Door Optional This is where foods which are taken out frequently such as beverages and snacks are stored Movable Egg Box Optional This is where eggs are stored You can move it to and use it at a desired...

Page 24: ...cm from the sensor Please note that a temperature rise after defrosting has a permissible range in the appliance specifications If you wish to minimise the impact this may have on the food storage due to a temperature rise seal or wrap the stored food in several layers Storing Foods Effectively Store frozen food or refrigerated food inside sealed containers Check the expiration date and label stor...

Page 25: ... baskets drawers and shelves Maximum Storage To get better air circulation insert all drawers If large quantities of food are to be stored all the freezer drawers shall be taken out of the appliance except the bottom one and the food shall be stacked directly on the freezer shelves are freezer compartment NOTE To remove the drawers first pick the food out of drawers Then use the handle of drawers ...

Page 26: ... of Cubed ice Water Crushed ice 1 2 3 4 5 Pure N Fresh This sets the Pure N Fresh function This function reduces and removes odors inside the fridge compartment Non Plumbing Optional This Non Plumbing icon is illuminated when the water dispenser tank is installed correctly Replacement Filter Optional This shows the replacement period of the water filter automatically plumbed models only Wi Fi This...

Page 27: ... inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect prob...

Page 28: ...tion allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network Press and hold the Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made Water Di...

Page 29: ...er dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water if there is not Wait at least 15 seconds before removing the water tank after having dispensed water or ice from the dispenser Sound from the water tank will be normal when supplying water to the dispenser and the Automatic Ice...

Page 30: ... a 24hr period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc If the ice bin is completely filled with ice ice production will stop Sound of ice dropping into the ice bin is normal The icemaker produces ice normally when approximately 48 hours have p...

Page 31: ...g the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost buildup If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Never use thin crystal glass or cro...

Page 32: ...se Knock near the center of the glass Knocking near the edges of the glass may not activate the InstaView Door in Door function properly Knock hard enough that the knocking sound is audible The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator Door in Door Optional Press the lever on the lower edge door in door until it opens There is plenty of storage space...

Page 33: ...e Humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction If moved to the left side the air guide will be open and allow air to circulate through the drawer for reduced humidity And if moved to the right side the air guide will be closed and will maintain any humidity that is currently in the crisper drawer The closed state is recommended for storing veg...

Page 34: ...ect or may be interrupted because of the home network environment The network connection may not work properly depending on the internet service provider The surrounding wireless environment can make the wireless network service run slowly The application is subject to change for appliance improvement purposes without notice to users Functions may vary by model Open Source Software Notice Informat...

Page 35: ...the data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Do not take the phone off the speaker hole while the data is transmitted Hold the phone to the upper right speaker hole and wait while the data is transmitted ...

Page 36: ...r appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth ...

Page 37: ...te that if you wash the filter with water the filter performance may also deteriorate Caution should be taken not to change the direction of the filter to be inserted into the filter cover When setting the appliance to On or Power mode after replacing the filter check if the LED lamp near the filter is on The filter can be purchased from an LG Electronics customer information centre Cleaning the D...

Page 38: ...ontents of the drawer Hold the handle of the vegetable drawer and pull it out completely until it outward gently until it stops 2 Lift the vegetable drawer up and remove it by pulling it out Refitting the Vegetable Drawer 1 If the vegetable drawer has a cover lift it 2 Insert the bottom of the vegetable drawer into its original position and gently push it back in while lowering it CAUTION Please n...

Page 39: ...ated on the Replacement Filter icon or at least every 6 months To give you preparation time to get a new filter the light will come on just before the capacity of the current filter runs out Changing the filter on time provides you with the fresh and clean water from the appliance 1 Unplug the appliance 2 Turn off the water supply to the appliance 3 Remove the disposalbe water filter 4 Install the...

Page 40: ...e space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium...

Page 41: ... There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appl...

Page 42: ...led Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is wa...

Page 43: ... ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance d...

Page 44: ...tes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filt...

Page 45: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

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